크라운 플라자 리즈, IHG 호텔

Good hotel in the centre of Leeds City Centre, with good staff and a modern look and feel to the restaurant, bar and conference areas. The staff are exceptional, and the hotel is consistently good in all areas. A solid hotel that can be relied upon in Leeds. Five Stars and recommended to you!

From the moment we arrived at reception we were exceedingly happy with our stay. The receptionists were delightful. Our room was airy, clean and well stocked with tea/coffee/hot chocolate and lovely bathroom products. Breakfast was delicious with great options for meat eaters and vegans! And all the staff were pleasant and friendly. A lovely place to stay.

Amazing hotel with friendly staff.

Hotel needs a complete refurb. I am IHG Platinum Elite member and I stay in their hotels all over the world and the condition of this Crown Plaza falls well below the usual standard. Windows in bedrooms look like they are about 50 years old, and the rooms feel ‘tired’. spa area including changing rooms needs completing redecorating. Restaurant and bar area is nice

Everything was great but they told us that our child wasn’t allowed in the lounge but when we went in to get drinks and sit outside with my son they was full of kids. Thought it was a dig at us for having an autistic child. He felt he did something wrong that’s why he couldn’t go in and other kids were allowed. Heartbreaking

Lovely stay at the Crowne plaza Leeds. Patrice on reception is a real asset to the team she is so friendly and helped us with an issue we had with the heating. She checked on us the next morning to make sure it was all ok. She gave us a smile and a wave every time we came past she really made our stay. The breakfast was really excellent the best we have had in a while. The pool is really nice & we will be coming again.

Very nice hotel close to train station and all the bars and restaurants

Some problems with property conditions and cleanliness however the breakfast and staff is really good.

We booked a last minute break to take our Grandson away for the night and picked this particular hotel for the pool. Facilities where great, staff was very friendly and the food in hotel restaurant was excellent. Would definitely stay again.

Amazing hotel, brilliant extras such as club lounge, restaurantz swimming pool and beautiful kind staff. If you're travelling with children absolutely visit. No judgement from staff from a single mum with 2 wild kids lol

Service was exceptional! I had a baby and needed help with sterilising his bottles and staff were so helpful and went over and beyond with everything! Room was a bit cold when we arrived but they provided us with a heater which did the trick ! Room was in an ok condition could do with a bit of a refurb ! Overall really pleasant stay as service was exceptional!

Amazing

Really friendly staff

Lovely hotel and great staff.

We had already pre paid for our stay and when my mum checked in they took her details and when we left they also charged her for the room so we were charged twice. This was refunded a few days later after I phoned the hotel but I believe these mistakes shouldn’t have been made in the first place and it was embarrassing as I had treated my mum for the trip for Christmas and then she was charged imagine if that had caused her to go into her overdraft and she incurred charges. So perhaps staff should be trained to give more attention to detail

The room was a nice size but the headboard and bed were close to the window so you could only get in from one side of the bed , not ideal getting up in the night climbing over your partner to get out of the bed 🤔 And the curtain track fell down in the middle of the night 😡 The receptionist was very good on check in and the Spa and pool were very good but that was the only plus points for the Hotel , tried using The Tap bar at 12.30 before we headed into Leeds but the bar tendor didnt know how to make any of the cocktails on the cocktail menu 😡 (she said she was normally on breakfast service 🙈)

The Club lounge was fantastic, spa good too, overall we had ab amazing stay

Hotel was lovely. We made use of the pool etc which was nice. Staff so friendly and helpful. We had a few issues with the heating and tv in our room but they were swiftly sorted. We ate in the restaurant and the food was really good. Will definately visit again

A brief overnight stay. Enjoyed the pool and sauna in the morning.

Lobby area is nice and restaurant. Rooms are poor condition, need a renovation. Certainly not worth £230/night and that's not including breakfast