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Yes, shops nearby and restaurants. Clean room.

Room was clean and very comfortable.

Room was clean, clear guidance on how to get into building and room. Bathroom was a treat with lovely bathrobe, towels and toiletries. Bed was comfortable and right temperature. Good to have tea/coffee making facilities.

I have stayed a few times at this hotel, the decor is so beautiful!!! It is always emasculate and clean! I would not stay anywhere else when im Birmingham Thankyou

Very clean, lovely fast filling bath and a very comfortable bed.

Check in process was a shambles including room assignment being in correct and then “virtual receptionist” providing us the access code to a lock box which co trainer key cards for an occupied room. Luckily the occupant was not there but this concerned me significantly as clearly guest security is not robust. In addition the room was cheap style of substance with significant black mould present. Frankly, regardless of the cost which

Room was nice pillows too soft

Everything was lovely. My one concern was the key safe. I didnt realise that you had to tirn the little button on the top to open it. A minor thing but would be nice to have known rather than phone for help.

Parking good, didn't realise this was an unmanned hotel with no staff. Room was bitter cold, no heating but a lovely guy moved me to a different room by WhatsApp. Not ideal for what I paid. Will make sure there are staff in my next stay. It was essentially an AirBnB, which I HATE!

Nice room, quiet and comfy

Check in is via WhatsApp and you get no pre warning of that so I only found the message by chance. The room temperature is either too cold or too hot. There was a ridiculous amount of boiler noise and we had no sleep it didn't stop all

Secure parking and shops and restaurants close by.

Once you figure out where the in gate is (a little map on the check in instructions may be helpful) a beautiful building with authentic architectural designs and my room 14 was on the ground floor overlooking the gardens. Comfy bed exceptionally clean and nice a quiet, very safe for lone travellers., I will be visiting again, the physician pub over the road and food was really good! I will be back

A beautiful place but terribly stressful getting in the building and zero service to help with reservation confusion. They just packed our suitcases and threw us out of the room and there was no way to know until 10pm. made for miserable stressful end to holiday.

Perfect for night away to sleep in Clean & comfortable No bar or staff available

Everything was perfect, the room was so big and nice, the bathroom was amazing, and they even gave gowns, towels, a hair dryer and an iron. The pillows and bed were exceptional too. My only gripe was that the TV wasn't a smart TV so you couldn't watch netflix or YouTube on it, other than that my stay was perfect.

Lost its charm not having a lounge area but still a nice hotel

Our stay was super easy with the code check in and key box etc. Room was lovely and very clean. The only issue we had was unfortunately with one of the other guests at the hotel, which is obviously completely out of the hotel hands but due to shouting, banging and crashing from 6am, and the police arriving it ruined our stay. Huge shame as we loved the hotel. Hopefully our next stay will be much more pleasant.

The room was nice and clean and aesthetically pleasing but there was a very bright green light above our head that kept us awake as well as some rattling sound from a white box in the wall. We were told to call a number for problems but when we called someone said hello in a very sleepy voice and then cut the call. We called again twice but no respone. The room was not sound proof and the floorboards above us creaked ever time someone walked aswell as if someone closed the door or spoke on the ground floor. The room was cold despite turning the temperature to max.

Absolutey beautiful.