판엄 하우스 호텔

Chambre et accueil très bien Petit déjeuner décevant

This hotel is always welcoming. I like the peace of the location and the absence of the big chain feel. Staff are like family and hotel has character. This stay over Xmas was enjoyable and provided a good base for family visits. Breakfast is legendary and a great start to the day. ( I have one breakfast credit I will be back to claim 😊) Bed was comfortable and shower was good those are the big asks. It has a small bar area that is quaint. The only improvement would be some type of evening food not a full menu maybe just hot snacks at the bar. Guess people order in these days. Highly recommended and certainly a regular for me.

Nice friendly staff Good clean room Must mention the false economy of cheap toilet roll it was so thin you have to use more than you would with better quality.

The breakfast menu was limited coffee situation was was poor sachets and water only warm

Rooms a bit dated, comfortable stay, friendly staff, lovely location.

Trevlig

Room 22 needs to be deep cleaned, and renovated. would not stay there again. my stay served its purpose for the evening, but maybe I should have made the drive back to my home. very overpriced. definately not value for money. £133 for 1 night inc breakfast (which mine consisted of cornflakes and yoghurt as the cooked breakfast buffet did not look appetising) .

Spotlessly clean. The nicest staff in the reception , bar, kitchen and also a mention for the housekeeper, they cannot do enough to make your stay comfortable. Thank you 🌟

Beautiful setting & building aesthetics. Quaint. Bed was small. No A/C. Thin walls. Could hear ‘everything next door clearly. Yup - that too. So it was nice to visit & walk around. Not great for sleeping.

Great stay. Friendly staff, clean room, tasty breakfast and lots of parking

Overall a good stay. There was a small evening dinner menu, which had to be ordered in advance but the food was hot and of good quality. The bar was good, but in the evenings had one attendant who had to split his time between the bar and front desk. The room was good, though the mattress and pillows were not the best quality and we had stiff necks. Would happily stay again.

This place is stuck in the past and not in a charming way. The carpet is stained, the bathroom looks like it was patched together with the cheapest possible materials, and the furniture and curtains have clearly seen better decades. Everything feels neglected and uncomfortable. That might almost be forgivable if the service made up for it, but it actually makes the stay worse. The receptionist couldn’t even be bothered to help and preferred chatting with colleagues instead. On top of that the hotel’s own restaurant was closed even though there is nothing else nearby, which just adds to the frustration. If you are looking for comfort, cleanliness, or even basic hospitality, do yourself a favor and go anywhere else. This place should not still be in business.

Room was small, no place to put suitcases. Food was just OK. The grounds were nice. Quiet spot.

I found my room very dated and bathroom fixed with silicone everywhere but clean , the walls seemed paper thin as could hear talking clearly in next rooms , the menu in restaurant had quite a few things missing and the steak pie I had was dried out inside so not fresh, staff were friendly.

A beautful building in a lovely setting. Included a nice English breakfast. Only complaint would be the age of the bed mattress (could feel the springs)

Nice countryside setting. Very quiet and lovely old world feeling

The bed was too soft so woke up with backache. I was in a top room which made the shower very small not much room. My bed was under the eaves so was worried about banging my head. Lovely location and friendly staff though. Just hope you don’t get a top room

I loved the peace and quiet andthe lovely grounds which you could enjoy from the balcony. Great breakfast

What a beaitiful country house, our room was so elegant and comfortable, service was fabumous and the grounds were lovely large immaculately kept gardens, excellent value all round

Stayed here before my wedding nearby and was really disappointed with the service. Despite booking out most of the rooms, the check-in was cold and unwelcoming. Staff made us feel like a burden just for arriving. When we asked about dinner for our group (something we’d emailed and called about weeks earlier), we were told it wasn’t possible and that we should have called in advance, despite already doing so but being told, they don’t take bookings. No apology, just an dismissive attitude. We even provided the name of the person we spoke to. Later, we handed out water bottles to guests after the bar had closed (in a reused San Miguel box) and were accused of bringing in outside alcohol, even though there was clearly none and we had bought lots of soft drinks/alcohol for the hours they were open. It felt like we were being constantly questioned or treated with suspicion. Ironically, after the stay, the venue messaged and called multiple times to ask for details of someone they assumed was a wedding planner, suddenly friendly when they wanted something. I’m glad we only had to stay one night, as I couldn’t deal with that customer service for longer. It’s a shame as the grounds are lovely. I have a number of friends getting married at Froyle Park over the next year and looking for accommodation nearby, I won’t be recommending. It definitely wasn’t a good experience as a groom but I was able to ignore most of it due to my lovely guests.