그레인지 포틀랜드

good

I did the online check in for Portland and when I arrived I had to do the check in again in Buckingham

Great location, room had character, the only downside was no air conditioning.

場所も良くバス停がすぐ近くにあったので、どこに行くにも便利でした。 ホテル内もとても素敵で、スタッフも感じ良く親切でした。 ロンドンも今年の夏は暑く、部屋には冷房がなく少し暑さは感じましたが、扇風機も用意されていたので良かったです。 部屋はとても広く、快適に過ごす事ができ、バスタブもありゆっくりくつろげました。掃除も毎日綺麗にされていて、また泊まりたいホテルでした。

Very quiet zone and centric. Highly recommended

Very well located. Helpful staff

The property is awesome. But the room was extremely small. This may be a feature of hotels in the center of London, but still this is good to know. The bathroom was ridiculously and impractically cramped.

Great location, friendly staff good value.

Perfectly adequate, but we were there on a VERY warm long weekend in London. Room on 3rd level was attic-like hot. Was able to crack windows and they did leave 2 fans. Toilet really didn’t like to flush anything solid. At all. Brought to staff attention but didn’t appear to trigger any action.

Hotel was very nice with very large rooms. Everything was good, rooms just need alttle TLC and refreshing. Hotel close to a few Underground Stations and basically around the corner to the British Museum.

The location of this property is near the British Museum so convenient to so many attractions and easily accessible via public transportation. It was a great value for the money and staff was very helpful, especially with directions! Would stay here again, but would suggest they spruce up the front room in check-in area - very poor condition and uninviting.

Room is roomy even though the hotel is a bit dated. Convenient location, close to British Museum and public transportation. Free daily water bottle and cookies for guests. Staff is polite and helpful.

The room was a little dated and the beds were extremely uncomfortable.

Great location. Spacious room.

Booked a room in one of their hotels, but rooms were unavailable on our arrival, so we were moved down the block to another hotel (all owned by same people) immediately. We were told “all the rooms are the same”, but we found our room to be worn, & in need of upgrading. The mattress was like a stack of cardboard. Very sad that “all their rooms are the same”. Not recommended.

The main advantage of the hotel is its convenience for visits to The British Museum. The hotel is not as old as some of the exhibits, but is more 'run down' than many of them. It is very 'tired' decoratively, not well-equipped (no bar or in-house restaurant), the 'kitchenette' amounts to a microwave and sink' with no real practicality. It is not well maintained (a cracked bathroom washbasin, and a cracked toilet seat, for example). We had a basement room, looking out on a dirty scrub of brambles and various weeds amid water-damaged walls. If money were spent, it could be a very pleasant building, but it has not been (yet). Only its position justifies staying here.

On checking in we were told room was in maintenance and we were moved to another hotel along the street ( The Beauchamp) The check in agent was helpful and checked us in an hour early . We were upgraded to bigger room which was ok , nice bathroom but the whole tap mixer control fell off the wall! Room was dated .Quiet st and good location for British museum.

Trevligt litet hotell nära West End och Soho. Vänlig och lösningsorienterad personal. Fin svit med stora fönster mot gatan och gedigen frukost.

Great value for central London. Booking the larger rooms is well worth the extra cost.

I booked a 5 night stay in a deluxe studio. Upon arrival, they told me my room was not available, and I would not be able to get into my room until check in the following day! They stuck me in a drafty basement single room at a sister hotel for the first night instead. I’ve requested a refund for the night since the hotel could not provide anything near a comparable room to the one I had a reservation for, and the property refused to refund me! Once I was able to check into the room I had reserved, that room was decent, but the hassle, stress, and lack of care and customer service confirms that I will never stay here again, and will warn anyone else not to stay here either.