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Rather disappointed with the hotel -certainly not a 4 star hotel.The staff are friendly but the rooms and bathrooms are cramped and need some repairs. Overall expensive for what you get.

Located perfectly for access to Sidmouth beaches & town Friendly helpful staff Can’t fault it at all

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All staff were friendly, helpful and very welcoming. A smile goes a mile as they say

Hotel was clean, dinner was lovely, breakfast very bland, staff not that friendly, we choose a room upgrade from standard to courtyard but didnt feel value for money. Good situation of hotel close to town

Our first room was very small, manageable for no more than a single night. So tiny there was no space for our cases. However Martin sorted a larger room without any drama and we had a great stay.

Fantastic

Hotel was ok, tv did not work for o e day which was strange, apparently there was a £25 meal credit, hotel did not advise me of this at all.

Lots of nice things about the hotel. The breakfast was excellent and the room itself was fine. But we experienced a few problems (tv not working and bath not emptying and poor cleanliness in the bathroom) and although we reported these nothing was done to resolve them which was disappointing. Been to this hotel before, unlikely to go again.

Very clean and friendly staff room lovely

Excellent hotel Clean, staff friendly, food good Will stay there again

Just returned from a 2 night stay. My daughter and I thoroughly enjoyed every minute of our stay. The room was fantastic. The beds were so comfortable. The shower was great! The restaurant served delicious food - we had dinner and breakfast. We will be back!

We had a nice time but some of the service was not up to the grade of hotel

Excellent reception desk and deliciois breakfast

Small basic single room. No pillowcases or towels when I arrived. Not as comfortable as the other rooms I have stayed in in this hotel. Very good breakfast and great view from dining room

Lovely location with sea views at breskfast/ when dining. Room was comfortable. Facilities great. Water could’ve been a bit hotter for showering, but this would not detract me from staying again or recommending to others

Parking is horrendous, not enough spaces and too narrow. The room needs paint repair and other TLC over the winter shutdown. Reception asked if I’d stayed before, so no record of my previous visits. (No slate with chocolate & strawberries for me then). Room thermostat was set at 25 degrees. Despite turning it down to a breathable level, I still had to wedge the windows open in order to stop sweating. Thought about sleeping with the door open, as it was a courtyard room, but there was a storm outside, so just sweated instead. Not the best experience. The chap who served me for breakfast in the main restaurant was excellent. Some people can just shine under any circumstances.

Enjoyable stay! Lovely room, well maintained.

Wonderfully relaxing stay, fabulous suite and excellent experience with massage in spa. Food in restaurant in the evening was exceptional, selection of wine generous. A very warm group of staff, helpful accommodating and just generally fantastic.

Just love the hotel I will for sure stay there again and again