Hatton Garden Hotel

A nice room and everything was new and in good condition. Very good shower. Unfortunately, I was given the room on the lower level and somebody checked in at 1 AM in the morning in the room above me and started making a lot of noise walking around and banging things. I had to go to reception to let them know. It’s not the hotel‘s fault, but guests should be reminded of keeping the noise down at those hours.

Room had window wide open in winter so was freezing. I had to leave and asked the staff to make sure it was an appropriate temperature for when I returned and it was still very cold. There were not fairly basic amenities either. Average hotel - would expect a little more for cost, even through location was decent / central

This hotel is small and doesn't have many rooms or amenities. The neighborhood is sketchy. The room that I was booked to was deep in a basement -- the only room in the basement, next to the large utility closet -- not ideal for a woman traveling alone. There was no cellular/data reception and no window to the outside (just a half-window to some tiny alcove with a bright light -- I have pictures). I immediately identified this as a fire hazard. I asked whether I could switch rooms and the polite staff declined citing no other available rooms. The fact that the room was in a basement with no window to the outside was not stated in the description when I booked. The booking through expedia states no refund. I returned my room key and booked another hotel for my stay in London -- the other hotel was only slightly more expensive and far superior. While the furnishings of the room seemed acceptable and clean, and the staff earnest, I do not recommend booking this hotel.

From a utilitarian perspective, it’s fine but it wasn’t clean. The room was also very small.

Clean, comfortable, modern, well appointed rooms. Good bed, decent towels, good tea/coffee making facilities with bottled water, biscuits and muffins too! Absolutely no noise from the street or buildings at the rear of the hotel. No breakfast but there's a Costa café next door.

The location is decent with two tube stations very close (Farringdon and Chancery Lane). Costa Coffee is next door, a few pubs and other restaurants just a short walk away. I stayed in an economy single room, which was in the basement and it was the only room down there. It was kind of odd. The bathroom was nice and modern with a waterfall shower head, though the towels were incredibly rough/scratchy. The bed is one of the hardest mattresses I have ever slept on, super uncomfortable, as were the pillows. TV had streaming services you can log into and there was a small fridge inside the wardrobe - not very cold. A chocolate muffin was in the fridge (not sure if there was a fee) and it’s one of the most delicious muffins I’ve ever had.

Small, lovely hotel in a great location. We had a nice welcome from friendly staff at reception. The room was really nicely furnished, shower was amazing, the fridge in the room was stocked with complimentary bottled water and muffins, and there was good WiFi. The location was quiet overnight too. Really pleased to have found this hotel.

Bed not comfy. Pillows soooo old. I spoke to them to give me better pillows at least. They gave me one extra old pillow

The hotel was in a great location and a 5 Minute walk from public transport. The room decor was stylish and tasteful and had complimentary drinks and snacks. There is a coffee shop in the same street and bars and shops within walking distance. Perfect for a weekend away in a lovely area of London.

Great hotel in a good location

I just needed a hotel for the night. Most things were okay, the bathroom was good with a nice shower but the rooms are very poorly insulated from sound, both from the street and the neighbouring rooms. Let’s just say I could tell if the room above was having a 1 or a 2.

The ceiling was leaking water onto my bed. They gave me a partial refund. Then, they gave me a hard time to get me another room. After one night of the other room, they moved all my belongings to another room without my consent. Absolutely a nightmare.

Good location,good services

At the reception Sohil was very kind and helpful the room was good but the size of the bed was very small for 2 people to sleep one of us had to sleep on the floor

The receptionist Mr Sohel was very kind and helpful he was helpful to a great extent

I was disappointed in this hotel. There is basically no lobby, bar, or other place to meet people. Our room was small and poorly laid out. There were no suitcase racks and little room to even have them open on the floor. Towels were dirty when we arrived but the staff was good about immediately replacing them. London is a hard place to find nice hotels. It wasn’t terrible and I’ve certainly stayed in worse places in London. But for the money, I expected a little more.

Very good, very comfortable, very fresh, hidden gem

Great value

I liked staying at the hotel. Nice area, a lot of different transportation to any part of London, plus Elizabeth line 4 minutes walk from the hotel, which takes you right to the Heathrow airport within an hour (if traveling alone it’s the best way to save money).

Lack of window and firm bed. TV was rubbish.