히스랜드 호텔 본머스

Room 102. The room was dirty, there was no lock on one of the windows so did not feel safe at all, the mattress was incredibly uncomfortable-the springs could be felt, the tv didn’t work, there was a discarded vape under the bed so the room had clearly not been vacuumed, there were cobwebs, discloloured enamel on the bath, old and stained vinyl on the floor to the bathroom, the shower head kept dropping and wouldn’t stay in place, dirt in the corners of the room, the walls were thin, the was a gap under the door so was kept awake by noisy hotel guests. I didn’t stay for breakfast because I just wanted to leave and just felt like everything was dirty. Checked into a different hotel. Avoid this hotel!

Our experience wasnt the best! The room was the last one in the corridor. To reach it you need to go down some steps which are not visible and anyone can be tripped. The room was quite small with a small window on the corner. Old furniture. Bathroom is on a lower level so you need to go down 6-7 steps to get there. Bathroom is also old. The hotel needs a real renovation. The entrance and lobby were okay. The alarm rung several times during the night and we had to evacuate the building which was annoying. Not the best experience. I wont recommend it for vacation but for a short stay it will do the thing. The staff were helpful.

Very bad hotel

This hotel was actually so bad , it’s literally falling apart and housekeeping don’t come unless you check out

Helpful staff and the location a short drive from where we were visiting was useful. It's a tired, old hotel at the end of the day and you pay a premium price I guess for location close to the beach. In reality the price should be about a third of what we paid, or, they close it and renovate it and then can justify the room rate. Parking very limited. Noisy evening event going on in the ballroom. No fan or air con on a very warm night. Not good value for money I am afraid.

No air con/ heating so in the summer the room is unbearably hot (fan is provided). In the summer they should at least leave the fan out/ on and crack a window before guests arrive. Also, no swimming pool despite being shown on hotel google page. Crumbs on the sofa. Shower was really poor as well. The whole place could do with renovation. It says a lot when the staff don’t ask how your stay was… For the price, I would 💯 avoid.

The radiators did not work in the bedroom so was freezing . The beds were hard and uncomfortable it was like sleeping on the floor . Dust on the radiators. Awful experience

Location was great Room was good apart from no tv signal, couldn’t even tune into one single channel. Staff were helpful and friendly, maybe a small fridge in rooms might have been helpful. Overall good hotel

Room was very hot.. and the noise of the Boiler kept me awake on and off all night. Clean room. VERY BASIC.. not even 1 picture on the wall or hook inside bathroom. Get what you pay for but would be disappointed if charged more later in year. Breakfast ok.

Very nice hotel

Tiny room no blankets shower broken .water was full of rust and sewage disgusting non drinkable had to buy water .couldnt have a bath water was so dirty not impressed .

Shower was terrible. Room was clean but very old. Food at dinner - very basic and not great.

Yea

It was really hot in our room and we felt like the ac wasn’t working

Room 1 bathroom disgusting with toilet being coupled to basin horrible smell when toilet flushed . Room 2 badley fitted windows managed to put fingers between window and frame. Room 3 just about acceptable very outdated furniture and fixings. One female staff member not very apologetic .while others tried there best. So glad only paid for room only would not stay here again.

Its a dated hotel, no way to control the heating. The bed was uncomfortable to say the least. In my room the water pressure was terrible. I would only recommend this hotel if there are no other options available.

The shower was horrible, water was hardly flowing through the shower head. The walls are not neat, some part looked rough and disgusting.

Room lovely, staff nice and very attentive. Bed mattress was very hard and uncomfortable and had only one pillow so had a poor night's sleep.

I booked an Executive twin room which was spacious, bright with a partial sea view. There were two wardrobes with an iron but no safe. The beds were very comfortable and the hotel was in a quiet location so I slept well. There were no sockets by the beds for charging mobiles overnight. No room cleaning service was offered during my 4 nights stay, not even at an extra cost although I could request clean towels, linen and cups. The bathroom only offered liquid soap dispensers, not separate body wash, shampoo and conditioner. The bath plug had to be removed the next day with pliars so I had two morning showers standing in cold bathwater. Overall the room was comfortable but not of executive level. The reception staff were helpful. I did not have breakfast or use the bar. Parking cost £5 per night.

Bathroom needs a deep clean, no toilet brush,lots of grime in shower unit very basic room tv remote was full of grime never been cleaned breakfast was cold buffet type. Overall bad experience never again