Hempstead House Hotel

Our one-night stay was absolutely wonderful. Every employee had a warm smile and made us feel genuinely welcome. The hotel was spotless, well-maintained, and provided a truly relaxing atmosphere. The food was fantastic, and the service was outstanding—staff went above and beyond to accommodate our last-minute requests. We thoroughly enjoyed every moment and can’t wait to visit again!

DO NOT STAY AT THIS HOTEL****** It’s advertised as luxury but is no better than a holiday inn… in fact the beds at holiday inn are better, the beds are two single beds pushed together advertised as a super king size, when bought to the attention of the management the response is that’s what most hotels do? Yes maybe cheap low budget hotels but not ones advertised as luxury, complete RIP OFF. Worst hotel in Kent.

Good location and facilities. Excellently helpful staff.

An always perfect place to stay.. Hempstead House has always been for several years, my get away hotel even for one night. Its a beaufitful place to stay in and all the staff are lovely and welcoming..

I had a fabulous trip away for my birthday. This was the 3rd time coming here. The last time was 5 years ago for my 40th so thought I'd replicate it for my 45th. Both were solo trips. The pool is lovely, the massage and facial is booked were amazing and the afternoon tea was fabulous. The only downside was the dinner on my birthday. I'd stipulated it was my birthday on booking and been told they'd do something special for the dinner but other than a few sparkles on the table saying happy birthday it wasn't even acknowledged by any of the wait staff. The female staff couldn't even summon up a smile. (The male was friendlier but still not even a word about my birthday) I wasn't sure expecting much but just to be wished happy birthday would have been nice. 5 years ago I got a plate with petit fours and happy birthday written in chocolate but this time nothing. Had I not made a point of it being a birthday dinner would have been different but I had and been promised something. On the plus side the food was lovely. And the rosé wine was the best I've had in a long time. breakfasts were also good and freshly made with plenty of choice for both continental and cooked.

Had a beautiful solo stay here, I was in room 4 at the very top of the building, my room was beautifully accented and extremely comfortable with exquisite quality furnishings. The spa treatments are wonderful and I felt utterly pampered. All the staff are friendly, polite, welcoming and professional, the food although not all to my taste was of excellent quality and freshly prepared. Will be booking an afternoon tea here with friends as it looked delectable.

So friendly and helpful staff. Rooms are lovely and traditional feels

Personnel très sympa Endroit d’un autre temps Petit salon avec cheminée au top Patron cool Notre chien a adoré et nous aussi merci pour vos petites attentions

Lovely place to stay ,We had our Christmas party here and the food was amazing ! We will definitely return

Amazing stay. Smooth check in where we were upgraded to a beautiful executive suite. Modern but still lots of character. Lovely pool, sauna and steam room. Polite staff and lovely food. Would happily return there

Very comfortable hotel. Perfect for relaxing after a long drive. Superb. Can’t wait to stay again.

We loved our stay and will definitely return. They kindly gave us a room upgrade. Lovely facilities and super dog friendly

I stayed at the hotel with my partner while I had a broken leg/ankle so was on crutches. I have to say all of the staff without exception were just very kind and went out of their way to ensure I was comfortable. Would highly recommend

Hotel très cosy d'aspect extérieur mais chambre assez vieillotte, sommier qui grince, aucun rangement, pas d'étagères , du coup trop d espace pour rien. Le personnel de la piscine non concerné par leur travail, attention si les enfants passent par la piscine car nous avons la désagréable surprise de voir un couple jouant de façon plus que déplacée dans le jacuzzi... et le lendemain encore un autre couple se becotant tout autant

Very nice hotel, and good spa facilities. Very clean throughout. The Lakes Restaurant, and adjacent lounge also very nice with friendly & professional staff.

Nice hotel with plenty of character. Service was hit and miss, waited over an hour for towels.

Nothing to complain about

Lovely grounds/lovely building/friendly staff from reception to chefs/barstaff/restuarant staff/housekeepers ypu name it.Spa great/vlean/tranquil great place to relax.Room nice/bed comfy/coffee/tea facilities.Had dinner in lakes restuarant very nice,Excellent attentive service without being intrusive.Food nicely presented and tasty.Thanks kitchen brigade👍Breakfast good choices continental then cooked option both very nice.This was our third visit to this (in our opinion) lovely hotel.Maybe you could find cheaper in surrounding areas but i always bear in mind you get what you pay for and in regards to hempstead house you certaintly get that!9.5/10 Highly recommend.Thank you everyone who again made our stay another one to remember.

Friendly, helpful staff. Amazing ambience. Clean characterful rooms.

Overall good but would have liked a safe and perhaps a small fridge to store fresh milk , chocolate etc