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The ground floor was infested with fleas the pictures are not from anytime recent its shockingly bad.

6 rooms booked all rooms were not habitable, only two rooms were actually used only because no hotels in Leeds were available. My other guests refused to stay. This is not a hotel at best it is a hostel or for asylum seekers. Owner refused to resolve my complaints and I have raised a dispute with my credit card company.

The hotel was clean and the staff were excellent.

Did the job !

Mattress was so ubcomfotable and guests fighting in hallway.noisy guests and shower leaked all over floor . Glove put over smoke alarm by previous guest so was room cleaned correclty

Dangerous tiles in bathroom could cut feet Room nit clean

Welcoming staff, big clean room. Good value for money - no breakfast. I am not from Leeds and travel there on business. The cab driver who drove me from the train station did not sound impressed when I told him I was staying at the High Bank Hotel. However, his tone and opinion improved when he dropped me off. He said he was very impressed at how well the property looked with its modern renovations and he noted that it was well lit. I told him I always stay here on business trips. Shops, restaurants, supermarkets and takeaway shops are 10 minutes walk down the hill. Bus stop outside the hotel. If walking, to reach the hotel entrance, you walk a short distance up a very steep incline. I have not seen any accessible adjustments in place and there are wide steps leading to the hotel entrance.

No tv Moved another room no heating

Room was pretty clean though some dirt beneath the window

Despite pre-paying on hotels.com the receptionist still needed my bankcard to 'check me in' - having already taken a photocopy of my id Woken up just after 8am by the fire alarm. I was heading to fire exit when it was switched off - it then went off 3 more times over the next 20 mins. I decided to check out early because of this. Reception said it was caused by someone having a shower!

Nothing seems to work in the hotel. The wardrobe was coming off its hinges, the shower was stuck on a scalding hot setting and when I told the staff they might want to put up an out of order sign on it to avoid guests getting burned, nothing was done while I was there. Even the batteries in the TV remote were dead! I wouldn't recommend.

Appropriate pricing for what is offered. Older property. Double room was a good size with usual complimentary products included. No breakfast facilities. The iron I requested was promptly delivered to my room. Very dusty TV and electric fire on the wall. Friendly staff (Varun). Quite a steep hill to access the property. Broad, windy paved steps to the hotel entrance. Unsure of accessibility options outside and inside the property. The overall property met my needs and will book to stay here again.

Absolutely appalling hotel. Rooms were too cold to sleep, no extra blankets available. Beds are metal frame, squeak & rattle at every movement. Toiletries were the smallest bottles I've ever seen. No breakfast available at all. Stench of weed being smoked in hallways despite no smoking on premises. Perhaps only refers to tobacco. Staff rude. Tiny shower. Definately the worst hotel I have been to in my life.

No breakfast

The window blinds were broken. Some of the slats were missing. I was at ground floor; people could see me in bed. Shower kept alternating between scorching and freezing. The only light switch was next to the entrance door - no light control by the bed. In the communal area, there was mouldy food that had been there for a long time, by the look of it.

Friendly staff and adequate accommodation, reasonably priced

Decent location and good quality room.

I like that it was quiet and peaceful and it was afordable

Window did not lock Bathroom was stinking of cigarette smoke Corridor smelled damp Bed was not sturdy Shower did not work Holes in floor underneath carpet

As sson as we pulled onto the drive, the highbank hotel looked really unkept. The room we booked we found was right at the top of the hotel up quite a lot of steep stairs. The room itself was fairly clean but the bedding had dirty marks on it. We had originally booked for 2 nights, but left after 1.