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Room had cobwebs hanging from it and the headboard was filthy. The room also didn't have a main light. The tea and coffee maker was behind a door with a hairdryer and mirror but wouldn't stay open in order to use anything. The bar was far to expensive.

Staff superb, very friendly, wonderful location, room was spotless and the food was fabulous

Rooms were spotless,comfortable bed and a very smart bathroom. Staff were very helpful and food was delicious

Everything was great

Lovley hotel , lovely staff and the manager made us feel welcome , amazing waterfall perfect for star gazing. Highly recommend

Love food, served by very friendly staff, all of which had lovely sense of humours.... Really recommend a stay here, AND you get free access to the High Force Waterfall...👍👍

The staff, food, accommodation plus the attention to detail was magnificent

Hotel was located in a beautiful setting. There was ample free parking. Good choice of breakfast items. We also ate in the restaurant both evenings. The food was delicious. The bar area was cosy. Room was spacious with everything we required. We had to turn the radiators off though as room was far to hot for me. Not a bad point just personal preference, it was great to have the choice of hot or cold room though. We had a dog friendly room and thought it was great my dog could accompany me in the dining room, which was spacious.

Amazing Everything, and everyone of the Staff were very professional. The best nights sleep in a lovely comfy bed , Highly recommend this place, x

Excellent accommodation a great place to stay. All staff were very friendly and personable. Couldn't do enough for you. I am Gluten Free and that was extremely well catered for. Something different off menu every night and excellent English Breakfasts and GF Corn Flakes. Couldn't ask for any better GF accommodation . Ideal location if you like the out doors and walking

Arrived to a bank of motorbikes which was a bit intimidating but after that (they left after 5 mins) everything was A1👌 Good sunday roast; room tastefully decorated; shower was great but best of all was the quality mattress and feather pillows - slept easily which is unusual for me in hotels. Lovely ambience throughout the hotel too. Stylish & excellent stay for the price point. Would def go back.

Room was lovely with individual feeling. Friendly staff. Good food served promptly

Amazing service, amazing thoughtful staff - restaurant food was unbelievable and completely blown away

This hotel was excellent in terms of customer service, comfortable bed, tasty menu - dinner and breakfast. The chef made my husband a delicious cake for his birthday. We were surprised, and disappointed at the number of dogs allowed in the dining area. This would deter us rebooking for any future visit.

Room was small. Food eas very good.

The property was seeped in history. We stayed in room 3, the Kings room. A lovely compact room, spotless with lovely little touches such as a great selection of tea, coffee and hot chocolate, a fresh little bottle of milk, a comfy bed, feather duvet, black out curtains, great shower and toiletries. The breakfast was fantastic. George, our host gave us helpful information and free tickets to Raby Castle. Wow, what a fabulous castle. The rooms were stunning and thd guides very knowledgeable. We would definitely stay here again. Alina & Steve

Really couldn’t have been anymore perfect! Wonderful staff fantastic food and the rooms were spotless. Can’t wait to stay again

Lovely room, staff and service excellent. Evening meal and breakfast delicious.

Will definitely be returning staff were all extremely good 😊 Dog friendly Clean and big comfy bed ,lovely food .

Stayed before the hotel was renovated. Now everything is lovely and tastefully decorated. Very calm amd relaxing. Food and service excellent. Room 8 was a little small but perfect for a 1 night stay, ensuite immaculate. Would recommend staying and doing the low force to high force walk on the opposite side of the river.