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Got there early and walked past a young man on his phone. Rang the bell a couple of times, no one came. Found a washroom through the darkened restaurant, still no one showed up. Decided to go for a hike and check in later, passed the guy on his phone and asked him if he worked there, he said yes. Should have then asked him why he ignored us, but instead just made sure we could leave our car in the lot. Came back after our hike and checked in to a small warm room on the third floor. Room was clean but the windows were disgustingly dirty, so dirty you couldn’t see through them. Not worth the price.

The room was very small bathroom very small arrived early to leave luggage in storage but took 10 mins to find someone no one was answering the phone numbers on the desk but when they did finally arrive they let us in our room early without early check in charge tv has a fire stick which is impossible to watch need to sign into everything but was very slow wifi was very bad so gave up apart from that the staff was friendly and the room was clean would go back but not in the same room

the staff were really helpful, the Indian restaurant was very good with tasty food

Parking got really busy after 7pm and struggled to find a spot. Stayed in a comfort room but the mattress felt like I was laying on a tarmac road. Air conditioning unit in the room didn’t work well. Shower had mould around the edges not kept well. Carpets had a lot of stains in room 3. Strong smell of curry as there is a curry house downstairs. Overall hygiene at the bar was not great - empty glasses on the bar.

Amazing property and location, view from the room was amazing! Unfortunately the walk-in shower had mould and the shower heads were heavily limescaled

Excellent stay! Room was spacious and very clean. Staff very helpful and friendly. Would definitely stay again!

This was just a one night stop over for us. Location was good, good value for money. Room was clean and had all we needed. There was a restaurant on site and breakfast was available however we never ate in it.

The restaurant excellent and the restaurant staff were lovely. We had a really great meal! However, the room wasn’t great. It’s quite basic, it could do with a deep clean and some TLC. Bathroom was modern, but again hadn’t been cleaned very well. When we arrived, it was a heatwave and the window had been left closed, making the room extremely hot and musty smelling. The smell seemed to linger for a while. The bed was comfortable enough. There’s a spotlight on the building all night which made it too bright for sleeping. I’d highly recommend the restaurant.

Such a hot day we were pleased to have a fab and portable aircon too. Comfortable bed helpful staff. 29mins walk into Matlock Bath very easy.. Great stay

We walked into our room for my birthday get away to a room that hadn't yet been serviced & fake tan all over the pillows, ugh. When we did finally get in there were lots of cobwebs, floor needed a good hoover. Needed a deep clean. That said the room itself was very big. Beautiful decor, very large bath, but no tissues. We had a curry in their restaurant but it wasn't for me. Husband enjoyed his.

Room was very nice

We'll beyond expectations .Fabulous clean modern rooms. First class bedding and huge soft towels. Perfect position half way between matlock Bath and matlock. Just park and walk. Very scenic. Staff absolutely Amazing. Full English delicious for 12.99 each . Really is a beautiful hotel and at a beautiful position and such a reasonable price. Many thanks for making our stay a very memorable one. Definitely be back and looking forward to dining in you're beautiful indian restaurant xx

Stayed here for one night. Was given the Honeymoon Suite which was amusing. Room was in roof of the hotel and was unbelievably hot, even with velux windows open. Was given 2 fans which didnt give out any airflow even though they were on full speed. Massive bath but nothing to put in it with the water. Room cooled down by about 2am. I'm sorry but breakfast was awful (scrambled egg that was white and sausages that were rubber). Bed was comfortable enough and staff were cheerful and helpful.

The hostess at this property was so helpful and accommodating. It is located in a very beautiful area not too far from town. There is ample parking. Originally, we had a minor issue with our room. I reported it to the hostess. She graciously upgraded our room to a better one at no additional charge. The room we slept in was comfortable and clean. The bathroom was clean. The bed was very comfortable. Additionally, the hotel has a pretty good Indian restaurant. We had a delicious dinner there.

My stay was ok for one night. Unfortunately as I booked the last room available it was a suite & it was like a loft & there were stairs up to the room & two flights in the room which for me was too much. The staff were very pleasant & my breakfast was good.

Good parking room small and in the eves kept banging head and she is not a tall person .electrics need looking at and TV kept dropping signal .It was very hot but staff gave us a very good fan .Food we had was lovely.but it would help when booking to explain it's all indian.and there is no lift .

Pleasant enough room and very clean. Could have done with a plug socket near to the full length mirror to do my hair. By sheer chance Hubbie had an extension lead in the boot of the car....otherwise I would have been stuck! Also, the table in the room was tiny, and had the hot drinks equipment on it so there was nowhere to put things like keys, make up etc. I would definitely suggest something a bit bigger...the room was plenty big enough. All in all though, we slept fine and a plus was being open to open a window which you can't in many hotels these days.

Great hotel, we thought breakfast was included in the price but it wasn't so had it elsewhere

Good room for good price, easily to walk to matlock from

The hotel is in a lovely location and we selected an upgraded room, with a huge bathtub. The room was lovely, well decorated with a comfortable bed, quality furnishings, deep pile carpet and amazing views. We appreciated the big fluffy towels and tea making facilities. Unfortunately though the cleaners let this hotel down. As soon as we headed up the stairs to our room, I noticed how filthy the carpets were, they looked like they hadn't been hoovered in weeks. I hoped the room was better... Well it wasn't much , our carpet hadn't been hoovered and the bathroom wasn't properly cleaned. The receptionist was very apologetic and showed us another room, but this was actually even more dirty... So she herself had to clean our original room before we could stay in it. But there was still toothpaste on the mirror and shelves were dirty and dusty. This place has been decorated with care and quality but nothing is more important than cleanliness. The management here, need to be monitoring and keeping on top of the cleaning staff before they ruin this hotel completely. It's a shame as you can already see stains on the beautiful carpet but if they were cleaned regularly they would stay nice, same as corners of the showers building up with dirt. I think overall it's a lovely place and would probably stay again.