Holiday Inn Express NEWCASTLE GATESHEAD, an IHG Hotel

The location was ok, close to the Metro Centre & other shopping options. The room was a bit tired looking and SO hot, the options are having the heater on or off, theres no thermostat to adjust the room temperature. The bed was a double which was rather cosy! Probably my fault for not checking that on booking. Breakfast is included, it was ok. The hash browns were a bit soggy & the bacon was underwhelming. Staff at breakfast seemed more intent on loudly discussing their lives in the kitchen than being attentive to the guests. You can buy some drinks & snacks but they dont take cash & charge a preminum - £2.95 for a 500ml bottle of pop felt too much.

The thing that impressed us most was the fact that the 'continental breakfast' was in fact a full breakfast. My husband was able to fill his plate with bacon, egg etc and there was a great selection of pastries, toast, fruit etc. We were really pleased.

The rooms say they had double beds, but they're actually three-quarter doubles (still technically a kind of double I suppose) and for two people it's awfully cramped.

Good clean hotel, close to the metro shopping , room was warm but with the realy cold weather we couldnt get the heating to turn up, but it wasnt a big problem .

Excellent hotel , super helpful staff , excellent breakfast , perfect , very warm and comfortable room after a long flight

Great stay, wonderful breakfast buffet, and amazing staff. Special shout out to Carol for the travel tips for when we return! Cheers.

Dog friendly, very friendly and helpful staff, and breakfast was excellent.

Friendly staffs and very good service

Lovely clean room and comfortable bed friendly staff well done to the team

Perfect stopover location for 2 nights. Room was clean with nice decor and a decent breakfast was available each day. Staff were friendly and helpful. Would stay again.

Easy to park , good location, clean and comfortable room

1st time in Holiday Inn Express - would recommend the Gateshead one was very pleasant- only complaint is the toilet flush needs adjusting as took alot of effort to push button

The hotel was well situated, fifteen minutes from the city centre and very close to the metrocentre.

The hotel was very close to the Metro centre, parking is also very good @ the hotel.

Quick overnight for Newcastle business event

reception staff always friendly, rooms are as you would expect for a budget hotel, clean but on the verge of getting a little tired in some areas. i have stayed here numerous times and never had a bad stay. breakfast is OK. would and am staying again.

Nice hotel Accessible room quite small but did the job

Only stayed the one night, staff very friendly on arrival, room very clean

Friendly a helpful staff

Amazing hotel, brilliantly located round the corner from Newcastle Metrocentre