홀리데이 인 글로스터 - 첼튼햄, IHG 호텔

Spot on hotel only problem is the heating turns off on auto regardless of temperature outside. Woke up freezing on a couple of occasand in the end asked for portable heater to plug in.

Good value for money

The gym is something I'm not too happy with. There is no olympic bars or weighted plates. So you can't do any key exercises like squats or deadlifts or even a bench press. The gym has gone through a refurb but the investment of this has gone into the wrong pieces of equipment. The bonus of the above issue means any one serious about getting into shape probably would avoid such a gym due to key equipment not being available.

good parking and location for main roads. enjoyed breakfast. Gym and pool area was enjoyable as refurbished along with hotel rooms

Staff were exceptionally cheerful polite and helpful, Everything was exactly as expected and of excellent standard. The only down side which was not apparent when on the website was the Hotel does not have a lift, we would have requested a ground floor room if we'd known as I have bad knees and this spoilt the stay a little.

Clean rooms, secure area. Thermostat a bit of a pain since it kept going back down to a prearranged temperature, and we were a bit too cool because of it.

Nice swimming pool.

Very easy to check in, easy access to breakfast and a good selection. Room is a reasonable size and bed comfy. Good selection of TV channels for those who wish to watch. Plenty of sitting area in bar area and good amenities including pool and gym. Plenty of parking but there is a charge of £5.

This is the first time I stayed and I have to say it wasn't the best experience. The issues I experienced. 1. The towel I unwrapped to use after my shower was covered in stains. 2. The bathroom had a piece of excrement that was located near drain that I presume should have been cleaned before someone using the bath due to the health implications. 3. Parking shouldn't be charged, considering the cost of the stay, I feel that this should be included in the cost of booking a premium room. 4. The gym closes at 9pm which is far to early. Positives 1. Bed is comfortable. 2. Good breakfast. 3. Helpful staff.

Stayed for one night as our son was attending a swimming clinic at GL1 in Gloucester. Great to be able to check in at 2pm rather than the usual 3-4pm. Staff were friendly and efficient. Our room was spacious, very clean and had all the amenities you would need. Would definitely stay again.

God quality room and spa. breakfast lacking .Friendly staff.

A nice dog friendly get away with a heated pool

Great place to stay over Christmas

Good location very near a well-hidden Sainsbury's superstore. Room, dining area and pool exceptionally clean, friendly and helpful staff. Slightly run-down ambiance but acceptable.

Everything as expected

This was our first visit as my daughter and I usually travel every six weeks from London to Hereford by train but will definitely review our travel plans and stay again now that we know you offer fantastic value for money. Your receptionist was helpful, polite and friendly and upon arrival instantly gave us the feeling she really wanted us to enjoy our stay. The whole hotel felt as though it was new and that included our room and bed which meant we had a great sleep. I don’t know the last time I have stayed in a hotel which has provided a free gym with leisure facilities and will definitely return and tell everyone we know. Please pass on our thanks and best wishes to all of your team. Hotels like this one deserves to be recognised !!!!!

Fabulous pool and spa, very clean and all the staff very helpful

Due to the length of time that works have been going on in the gym and spa I have stopped using it. There are much more characterful hotels in Cheltenham if you don’t need those facilities

Staff helpful and friendly, good breakfast choice. Meal ordered in bar in evening a little slow in arriving, but good when it did arrive. Beds comfortable.

The entrance to the hotel was full of smokers with cigarette butts all over the floor which was also dirty. I noticed that this area remained untouched and covered in cigarette butts when we left the next day. There should be a separate area for smokers away from the entrance with a receptacle for the cigarette butts. It’s not a good look! Breakfast was a challenge because we had to ask for drinking glasses and brown bread. There was no ham left and only one slice of cheese. The room was comfortable with everything we needed in it.