Holiday Inn LONDON - WEST by IHG, an IHG Hotel

조금 시내와 떨어져 있지만 깨끗하고 안락하고 맛있는 조식입니다

프론트 직원의 친절과 청결 수준은 좋았음. 위치가 외곽이지만 센트럴 라인과 바로 연결되는 위치라 교통편도 좋은 편임. 이번이 두번째 숙박이었음. 첫번째 때는 이그제큐티브 룸이었는데 두번째 투숙한 일반 룸과 많은 차이가 있었음. 특히 욕실의 어메니티가 너무 달라 당황스러웠으나 비즈니스 호텔로써의 수준을 감안하면 나쁘지 않았음.

런던치고는 싼곳이었는데, 주변에 짐보관업체가 몰린 시끄러운 지역 이었습니다. 방에 냉장고가 없고, 친절한 직접응대와 달리 프런트에 10여번을 전화해도 전혀 안받더군요. 과대평점을 받은 곳이고, 다음엔 이용 안할겁니다.

Except parking fee of 25GBP/day, generally over the average. No bathtub.

Really impressed with this hotel. Very clean and really helpful staff.

Hotel lobby excellent and staff polite helpful and efficient. Room was large and very clean and comfortable with a great nights sleep. Bathroom was slightly disappointing, with tiles and grout clearly aging and in need of attention. Paintwork on inside of bathroom door very tired and a crack in the bowl of the toilet. None of these spoilt the function of any of the bathroom facilities, but they were not up to the standard of the hotel itself of the bedroom part of the room.

Space for double room is very less, sofa bed not comfortable, food price is very expensive and my room 401 - floor has lot of scratches.

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We booked this hotel because it advertised on Expedia that it has laundry FACILITIES and has air conditioning. However, it does NOT have laundry facilities but only laundry service. The air conditioner never worked.

We had a wonderful stay, The rooms were clean and comfortable and the location was perfect but what truly made our experience special was the warm and helpful service from Goksel Ucak at reception.He went above and beyond to assust us throughout ourbstay, making us feel truly welcomen Thank you Goksel, for your kidness and professionalism- because of you, we would definitely return this hotel.

Arrived was able to park at hotel found all staff very helpful hotel was very clean nicely decorated with a open and airy feel all amenities where clean and well presented I will definitely use them again

Very convenient hotel for access to the tube network. We had an issue with the reservation when checking in as I’d booked 3 rooms but they only had 2 reserved, eventually sorted but took a while and staff weren’t exactly forthcoming with an apology or explanation. One of the other rooms also had access issues with cards not working. Overall our stay was ok but could have been much better.

Goed gesitueerd dichtbij twee stations naar het centrum (ca 30 min lopen plus rijden naar Bond Street). Decor en kamers een beetje saai, maar service en ontbijt zijn erg goed

The hotel rooms be renovated. Beds

Not really their fault, but for tourists, this is not really in London. Take 45 minutes by rail or Uber to get downtown. Hotel itself was clean and adequate, but not worth the $$$.

My room was clean, spacious,and modern. The choices for breakfast were excellent and delicious. The staff are friendly and helpful. Would definitely stay again.

Overall is good, 10 mins walk train station.

Stay here every month for business, ideal hotel

My room was not an “executive” marked room. The air conditioner was not working properly. I was unable to lower the thermostat and its control did not appear to correspond to the real room temperature. I was offered a room fan to alleviate the the uncomfortable temperature which I refused. I was told the hotel has a different air conditioning unit for the “executive” marked rooms than which I was housed. I knew the difference because I had access to an “executive” marked room which was much cooler with a properly working thermostat. Only one of the two elevators was servicing the seven floors otherwise, the hotel was clean. The food was ok but their pizza was not comparable to any in the USA. It wasn’t as good, thin crust, burnt but edible.

Staff were all friendly . Good choice for breakfast and evening meal. Room was clean. Would be nice to have some hooks in bathroom on door and a towel rail as there wasn’t much room to put your towels on once used especially when you were a family of three.