Holiday Inn PETERBOROUGH - WEST, an IHG Hotel

Stayed at hotel before the only thing was that our room was not ready, after a wait l did have to ask for another room which they found.

The hotel was welcoming with Christmas decorations. There was a pool, gym, sauna and steam room. Sea bass for dinner. I told them the room was too hot and I couldn’t turn the radiator down. Next day radiator was off and there was a big fan in my room! A very good value place to stay if you need to spend time in Peterborough.

Surprisingly pleasant stay. Very nice room layout and cleanliness

Have stayed here a few times and overall best hotel in the area.

Hotel requires modernising. The room i was given was supposed to have a king siz bed. This was made up of 2 x single beds pushed together, with one slightly higher than then other, and you could feel the join. I may as well hae booked a single bed. The lamp didnt work so i was unable to work at the desk late on. The tv only had freeview channels and some if these did not work. The channels that did work had poor signal and kept going off. The toilet flush had to be manually brought back up and there was a dripping noise in the corner of the room. The evening special was a mexican buffet, which was not fit for eating. Many customers complained about the quality. Breakfast time, i had to pick through bowls as they has dried food on them. The milk provided for cereal was warm. Horrendous stay, and would not recommend.

Good overall

Having stayed here before, was disappointed to have to pay £15 this time for parking even as a hotel guest. Was disturbed at 6am by the noise of air-conditioning above swimming pool..not able to get back to sleep. Despite soundproof on details. Unfortunately will be choosing elsewhere next time.

Staff very helpful and friendly. Food was amazing. Clean inside and out.

We were not thrilled to learn of the unnecessary parking charge expected of guests for leaving a vehicle overnight. Anyone else, yes, but not paying guests. A member of bar staff was extremely slow and made the worse tasting hot chocolate but i was already in my room before realising how horrible it was. Reception staff were lovely and polite and very accommodating for my excessive tea drinking. The noise from roof fans outside our window was loud. There weren't any spare pillows in the room just duvets. The parking charge is seriously making us reconsider returning for our annual trip to this hotel.

Hotel room was very clean and comfortable perfect for our overnight stay. Breakfast had a good choice and well cooked and prepared. Only thing i was disappointed with was parking £15 even though im a blue badge holder.

Needed help with my luggage when I checked in but none was offered. Breakfast options were good

Great stay, staff were friendly. Pool needed a freshen up, looking abit run down.

Good value. Room clean and staff all helpful and efficient.

Its not great but ok. The breakfast is good. The showers are no good, the windows are dirty, the toilet flashing pressure is so low

Great location for walks. Breakfast was excellent. Very comfortable and pleasurable hotel. Couldn’t fault anything

Hotel is very big with lots of parking and some great service. In our room the air con wasn't working but the staff provided fans and complimentary drinks. It would be great to have more electric car chargers on site as there were times cars were occupying the 1 terminal.

Very polite and friendly staff. £15.00 to park at the hotel which I did not see advertised when I booked the room. The tv did not work in our room.

It was clean and the room was very cozy.

Really good value for money-dinner, bed and breakfast with use of the swimming pool/sauna/steam room

Really need a car to get there but otherwise super nice staff and cleannnn and very comfortable bed