어니스트 로이어 호텔

The bar was great and the staff lovely. The cooked breakfast was nice but the continental breakfast lacking. The room had mould round the bath and the toilet was grim.but it was a convenient hotel and not expensive so you take your chance I guess. We would book again

Rooms/bathrooms need upgrading !! Rooms not cleaned or dusted…!

Great setting, close to public transport stops, comfortable and clean rooms

Offhand when booking in. First room smelled with tiny double bed . Courtyard rooms like sheds. Better rooms not dog friendly. Given a twin room with no guarantee we could stay the next night.

Nice hotel, convenient for bus into Durham and an excellent price. Very nice breakfast.

Convenient and good price

Accommodation good value for money. Clean and comfortable beds. Breakfast at an additional cost of £12.50 pppn not so good Continental breakfast very disappointing. Options consisted of....cereals, bread, small selection of fruit. No yogurts, pastries, meats , cheeses , crumpets, pancakes etc. Hot water for Tea and Coffee was supplied in a thermos type jug which obviously only stays hot for so long and unfortunately was never hot enough when we used them. Hot options where ok but some items missing when served and cold when finally served. Due to no fault of his own Server/manager was under severe pressure to serve and replenish breakfast items at the same time. This is due to a lack or additional staff.

Stayed for great north run. Very friendly team. Early breakfast available for runners. Large comfortable room. Little dated but spotless. Easy free parking, well located for both Durham and getting to South Shields for next day.

More than happy with our stay, will use them again, friendly staff.

Friendly efficient local staff. Excellent breakfast and restaurant food especially the daily specials. Housekeeping excellent. Rooms functional but a bit dated.Parking directly outside courtyard rooms is a bonus for any disabled visitors and access to the main entrance is easy. The city of Durham ,Beamish Museum and The Auckland Project are all within less than half an hour’s drive. Although just off a busy road the courtyard rooms are quiet with a rural view at the rear . I would use this hotel again.

Everything was terrible hitel dirty and smelly room not fit for purpose

Rooms good, did only do room only. Just found road noise a bit loud

We were here for a wedding and booked last minute. Nice room and bathroom. Everything you need ! No problems would stay again.

I have stayed here many times and the property and staff are excellent. In room facilities are what you need and no frills, food including breakfast in the restaurant is fresh and tasty and the free extensive car park is really useful. I thoroughly recommend this hotel.

The room was comfortable and clean. The staff were helpful. Bus stop just outside the hotel if you don't fancy driving.

Very old warn out room that smelt of cigarette smoke. Tired in need of a good freshen up. Food not great. Nothing wrong with the staff it’s not their fault.

The room was clean and had everything we needed for the night. One thing we didn't like was the shower curtain. It did not keep the water in and it stuck to you while trying to shower. The staff were very friendly and helpful and there was plenty of parking. The only let down was the breakfast. While it was hot and there was plenty of it available we did not think it was worth the £12.50 per person extra.

Had a great time. Staff very helpful. Food excellent.

Handy for getting into Durham. Basic accommodation but cheap for a bank holiday weekend.

The food and service of the staff is excellent. The rooms are tired and scruffy. The cleaners cleaned well but still felt dirty as aged and grubby. We had an issue with the tap on first night that kept us awake as an air lock was making high pitched noise that hurt our ears. The manager gave us a key the next morning to another room and saiid it would be cleaned for when we got back later after our day out. We got back and took stuff to new room to find it has not been cleaned so we had to move again. We had booked twin room as it was me and my daughter but we had to share a double room. This 3rd room was not comfortable bed. Very noisy when you slightly moved. The TV did not work and bathroom door handle coming off. Not the best experience. I felt shattered when I left as did not sleep well and noisy courtyard too outside rooms in a morning. Staff great and food lovely though. Needs renovating and refreshing. New decor. New bathrooms. New mattresses needed