Jesmond International Hotel

Firstly i had to carry my own case upstairs Secondly i was given keys to room and had to go in mysef 3. I went in and it smelt muggy terrible dirty smell 4. Stains ll over carpet No wardrobes no draws apart from one tiny 2 draws no where just a hanger rail on back of the door that came out Literally had to get the hangers and pit myclothes on edge of bunk beds The bedding smelt i did complain but noone changed the double bedding The door to bathroom was a slider wooden door it krpt coming off nd getting stuck The carpet on floor was filfy No non slip mat kept slipping in smll shower The skirting boards and the walls in bathroom and bedroom was filfy They was no pirch light to get in on a night and you struggled to open bottom doors x2 as thier was no lighting. I recieved no room service all the time i was thier and my bin was full by the time i left thier was nowhere to put the used t bags i literally had to pull the bag out of the bin as it was overflowing the place smelt terrible .all over bad experience. And the landlady well she has a bar in the cellar area. Which is ok but when i tried talking to her she ws swaying like she was drunk this was only early morning and her daughter had to adk me what was wrong A maintenance man cane up n put the sliding door back on but said it probably come off again if it does just ask again. Not once did we get asked if everything was ok athough was told no house kerping this weekend as staff off .but i never saw anyone . Filfy place.

This place is disgusting and unsafe , no shower facilities or toilets in the room . Communal shower 2 fkights of stairs to get a shower . No locks on room doors , my daughter was too Afraid to stay so had to book another hotel . Couldn’t find any staff to complain . Please avoid or you’ll need a Tetnus shot

our check out time on booking stated 11am, was told strict 10am checkout. dirty room, dirty cups, on site offered shower, not clear this & toilet was shared. very inhospitable- only saw host when you had to find to complain. tv didn't work, I wouldn't put my worse enemy in there, looked more like a drug den than hotel.

Good staff nice people

The hotel wasn't clean the carpets were really grubby and stained the bedding looked grubby as did the mattress and bed base they're was a smell in the hallway we booked a family room with private bathroom but the toilet was in the corridor at the other end the landing and the shower on the landing next to another private room neither facilities looked very clean, needless to say we didnt stay and left after 20 mins

The room was very small. The property is very tired and needs renovating. Parts of the property are falling apart.

It was poor in some aspects no sink in the toilet no wardrobe for clothes no bar open no bar snacks only saw the owner on arrival

Arrived very late due to car breaking down, the hosts were very understanding really nice & friendly. The room was basic but clean , comfortable bed , we had a lovely weekend .

The place was unbelievably noisy. Value for money was good, but there were blood curdling screams at 4 in the morning when people got back in the stairwell. Insanity. We weren't expecting the ritz of course, and the staff were all friendly. Would have just liked to have not been disturbed by other guests quite as much

Stubborn outside the housekeeping was good apart from that I would never go again to the hotel

The room was clean smell fresh bed was made it was clean it was right size the bed for two people was comfortable the shower wasn’t to far from our room and same with the toilet the staff friendly kind helpful they assisted us with our door and show us where the bar was when we wanted a drink The hotel was cheap and affordable and that is why we chose to visit the hotel Who was we would stay again we book September 3rd cost £40 stay for two nights that cheap

Near town, on 3rd floor not good for.me ,health problems

It is hostel, not hotel. Toilets are shared, rooms are dirty, felt unsafe...

Very friendly staff

This is the worst hotel I’ve ever stayed in. Everything was dirty including the bedding.

I took one look at the property and walked out and rebooked somewhere else. I was the worst place I’ve ever seen and there’s no way I could have spent a night there

What you expext from a budget holiday. Managers were helpful and friendly.

Absolutely rank!. We had to go and buy dettol to spray everywhere. We are not morning people but have checked out at 6.45 as its that bad!. Filthy dosnt cut it!. The toilet lid is broken. The shower is DOWNSTAIRS? But had a used nappy in it. The walls, floor, window, tv remote everything was dirty!. Place needs shut down!.

Lovely people will be coming back 😊

Amazing room couldn’t be more helpful and friendly we will be back