Holiday Inn LONDON - WEST by IHG, an IHG Hotel

조금 시내와 떨어져 있지만 깨끗하고 안락하고 맛있는 조식입니다

프론트 직원의 친절과 청결 수준은 좋았음. 위치가 외곽이지만 센트럴 라인과 바로 연결되는 위치라 교통편도 좋은 편임. 이번이 두번째 숙박이었음. 첫번째 때는 이그제큐티브 룸이었는데 두번째 투숙한 일반 룸과 많은 차이가 있었음. 특히 욕실의 어메니티가 너무 달라 당황스러웠으나 비즈니스 호텔로써의 수준을 감안하면 나쁘지 않았음.

런던치고는 싼곳이었는데, 주변에 짐보관업체가 몰린 시끄러운 지역 이었습니다. 방에 냉장고가 없고, 친절한 직접응대와 달리 프런트에 10여번을 전화해도 전혀 안받더군요. 과대평점을 받은 곳이고, 다음엔 이용 안할겁니다.

Except parking fee of 25GBP/day, generally over the average. No bathtub.

the hotel was close to station: it was just 5 mintues on foot breakfast was also good.

Really disappointed-air con would not go below 20 degrees so room was constantly hot. The flush on the toilet would randomly go every half an hr or so so another reason to not get any sleep. Nobody asked how the stay was either which I feel is essential within the industry. I’m sure most others enjoyed there stay however mine was very poor.

Didn’t appreciate the hidden parking costs. Nowhere to park on arrival, as not enough parking spaces, which is a very very uncomfortable position to be in especially in the middle of London. Sort it out !

I wasn't pleased with the fact that there wasn't any drawers/space to put or hang up clothing. I had to keep my clothes in the suitcase for the duration of my stay. By the way which was 10 days. I will not stay at that hotel again.

No issue from the time I walked in to the time I checked out. Everything was spot on! Ignore all bad reviews! This hotel was phenomenal!! Thank you to all staff. The reason for staying was Vertu Cup final I travelled from Blackpool all the way to Wembley!

The room (159) didn`t have a comfy chair, only a desk chair and this was shabby and peeling.

good

The property is a comfortable stay. The rooms could use an update - There was visible wear and tear in the headboards and the metal sink in the bathroom feels very prison like.

We visited with our 6 year old and felt safe the whole time. The staff were very friendly and accommodating. They even allowed us to check in a bit early. Friendly with children and the room was a bit smaller than normal, but worked for us as we didn’t spend much time there. We spent 3 nights. Double bed and twin bed.

Was disappointed about the facility, my room had a weird order and the air in my room felt dry & dusty. Woke up the next morning with allergies

Awful. Very badly organised.

We have been using Holiday Inn for nearly 10 years for our family trips but it has drastically gotten worse. The towels were dirty that we could not use them, the fridge was broken so there was no cold water for us to drink, the bed frame was damaged and the room was too small for a family of 4 it was such a shame to pay £120 a night to stay in this room.

Need to pay more attention on the maintenance of Air conditioning. We found the room is stuffy in the first night of stay. We've told staff to have a check, situation improve that night. However, the room back to stuffy in the last night of stay again.

Well located with spacious clean and comfortable room. Not very quiet due to busy roads and noise from corridors and other rooms. Having meeting rooms on the same floor as guest rooms meant often there were people congregating in the corridors/hall areas near the lifts and stsirswhich guests had to go through to their rooms.

Arrived at the hotel and the room we booked had an issue. We were given a room with one double bed and one single for a family of 4! A staff member came in our room in the night and also a drunk person tried our door. There was roadworks going on outside our window. Bed was rock hard and the heating didn’t work.

Alarm going off at 2am