Membly Hall Hotel

Good breakfasts. Prefer choice of stairs and lift to floors.

Comfy room, friendly helpful staff, nice breakfast. Thank you.

Nice hotel if a little dated but smack on location and cost

My stay was EXCELLENT. All the staff were very attentive, polite and very efficient. Their mannerisms really excelled. The food was fresh, hot and very well cooked and presented. I was even fortunate enough to witness Father Christmas Coming in the dining area with his sack of presents accompanied by his elf where he gave each and every guest a gift and we had a little sing along. Such a lovely experience and it really made my day. Now I am no spring chicken - let’s say majority of the guests were of mature age and we all thoroughly enjoyed this lovely gesture. I have had an amazing stay. Thank you to all the staff.

My room had sea view. Clean and comfortable. Accommodating for breakfast request such as having my bacon well done.

Was fairly clean, however is very tired and needs updating. The room had a lovely view of the beach but unfortunately was let down by nosiy creaky floorboards and a light in the hall that came on randomly and lit the room up from under the door. The bathroom was clean but again very tired. I didn't have much interaction with staff but they were pleasant. Parking is a bit of a problem if you arrive late. For the price I expected more but it is in a great location.

Great helpful staff Very welcoming

Not bad hotel. In this budget was expecting a little bit more. Average, just average

Excellent hotel and really lovely staff. Resllt looked after us and we enjoyed the stay very m7ch.

The hotel is run by the friendliest staff. They are polite, obliging and friendly whilst undertaking their work competently.

Staff made my stay wonderful. Comfy beds, quiet surroundings, but it was the genuine helpfulness and friendliness of the staff that I’ll remember. Definitely recommend.

wonderful views, lovely service friendly and kind. Good food. Well presented and tasty.

Lovely hotel, slept well and had a great room with a view and breakfast was excellent

Cosy room but comfortable and with a sea view. Shower a bit on the tight side if you’re bigger than average but did have a grab-rail. House-keeping was excellent and the quality of the sausage and bacon used in the cooked breakfast was a pleasant surprise.

Location

Quiet. Good location . Great views. However very steep flights of stairs to room. No lift. Staff not very friendly on arrival or during stay but happier at Breakfast which was ok. Clean hotel. Would not stay again due to the hike to the bedroom!

Clean and tidy and staff very helpful.

We use this Hotel quite a lot for work, rooms are nice & staff are always really helpful if required. Perfectly situated for our short commute "cracking walk along the front first thing in the morning, if the weather allows!!". Myself & my colleagues will definitely be using the Hotel again when we are back down in a few weeks.

Room smelt very strongly of chemicals, probably a mix of paint and bleach. We also discovered bed bugs in the bed so decided at midnight to vacate the hotel and find somewhere else to stay, at much greater expense.

In general the hotel is OK and the rooms very clean but we have stayed in much better for much less. The internet was unreliable and slow as well as subject to persistent crashing. The rooms have been recently updated but the quality of the fittings and the actual finish is very poor and below acceptable standards. The wash basin was not fixed properly and the pedestal just stood loosely on the floor without any kind of fixing. Waiting 15 minutes to be served at the bar in the evening is not acceptable. I tried to find someone without success and the only member of staff around was conducting a quiz for the coach party. Breakfast was good but the staff require some basic training in serving and manners. We left a day early very disappointed. The breakfast staff were too eager to get away on time or do other things rather than concentrate on the guests. At breakfast times I had to ask for clean glasses for the juice, saucers for the coffee cups, a bowl for the cereal, milk and yoghurt. All things that should have been laid out on the tables in the self serve buffet area. I did tell the receptionist all this when we checked out and she did seem interested. The owners/managers really need to take a good look around and look at things from the customers viewpoint rather than what suits them.