Mercure Newcastle George Washington Hotel Golf & Spa

방 크기는 넉넉하고 침구류도 깨끗하고 편안함. 훌륭한 퀄러티의 조식이 가능한 호텔임.

good hotel, good food, rooms very tidy and comfortable, staff very friendly and polite on reception and in bar/restaurant plenty of parking, would definitely stay again.

It was ok. Nothing special. The room was too warm. The tv a bit pointless and the pillows were too hard for one of our party and although the hotel did bring ‘different’ pillows, they were actually no softer. Shower was great. Staff were lovely.

Wonderful staff and excellent facilities

Staff on the desk were generally friendly and welcoming. Unfortunately, I had a drip coming into my room through the ceiling and was moved after my second night.... the second room also had a drip from the sink waste pipe. The shower gel holder fell off in the middle of the night and the room's only window looked out onto a corridor (noisy and just plain weird). Both rooms were very hot (at least the window in the first room opened). From a personal point of view, I found the mattresses too soft and the pillows an awkward height. The on-site restaurant's menu sounded good but I was left disappointed each time. EV chargers in the carpark were available and all worked while I was there.

Very good overnight stay wish we had booked for two nights food in restaurants very good staff fantastic spa was good although chlorine seemed cx a bit strong but very clean facilities

Whistle stop visit for one night - stayed here quite a few times! It's a good hotel although the lack of aircon in the rooms can make them a tad uncomfortable in summer months and even in freezing outside temps my room was roasting. That said the staff are pleasant, the room was clean and in good condition and the hotel has EV points which is a great bonus.0

Good value but shower was not warm enough

Staff were so helpful and accommodating nothing was too much for them. Would definitely recommend this hotel to anyone who likes a bit of luxury

Lack of lounge space .bar closing to early when short of customers new years eve and day

Due to the festive season, the Spa closed early, which meant when we checked in just before 6pm, we were unable to use the facilities. I advised the staff member that this was a large factor in booking the stay but I was not made aware of the changes in spa closing times. He was brilliant and extended my checkout to 12pm as well as upgrading our room to a Privelidge room.

Easy check in, friendly staff, room was clean and comfortable. Good parking. Would recommend and stay again. No conditioner in the toiletries provided. There was shampoo, body and hand wash.

Surprised with the size of the room, very spacious with a comfortable chair to sit and relax after a hard day working, definitely one to remember next time I’m working in the area

Had Christmas party at hotel

Excellent experience.

Really like the hotel. The rooms are nice. Hotel has a gym, pool and steam room. Nice to have access to a golf course and driving range too.

Hotel room was nice we were there for a xmas do our partners came and had made reservations for the restaurant while we were in the party they were told they could not serve food until the 3 partys had been served so they had to get in a taxi to go for something to eat they arrived back at 10 got a drink in carter and miler pub and wete told they had to get out as were closing this was 10.15 there was no other bar to go to as there was 3 other functions on no bar for the hotel guest the young bar man was also rude rolling his eyes and saying it was the higher managment very poor service lots of people walking out the restaurant when they were trying to get food not good enough for this hotel spoke to reception and they said manager woukd ring no calls tho

Poor looking to make a complaint

Great stay was very impressed with the room and its amenities, have used the restaurant a few times with family but never stayed, would definitely recommend and stay again

Property interiors were basic and tired and it was so hot.