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1 star deducted due to need to change room after check in as the allocated room contained a pair of exposed electric wires which had been disconnected from the hand basin mirror in the bathroom and left close to the water taps. Everything else was absolutely fine.

Would of given a 5 but for some reason no advertising of bar food and when i looked at the menu it was what we wanted we ordered a taxi to go to Knutsford but then was told they had bar food but we decided to go out. Would be nice if the bar food was highlighted in the bar area.

Stayed for one night on way from London to Falkirk. Outside, and shared spaces (bar and kitchen) nicely kept, furniture comfortable. Our room (3 adults) was great size, beds were comfy, was clean, but walls needed some attention in bedroom and bathroom (cold/damp marks and paint flaking). Staff were great.

Excellent staff at reception.All staff very friendly and professional.

Decent hotel with good service.

Decent location and quiet. Comfortable rooms and generally well equipped. Breakfast was cooked to order and very good. Poor coffee and a lot of black mould in the bathroom (ceiling) and lower corner of the room. TV not working. Mentioned to reception on checkout but the lady didn’t seem surprised and no apology given.

All staff at the hotel were friendly and welcoming. We booked a room for 3 adults which was clean, really large and spacious with partial views of the lake. Shower was great, really powerful.Variety of teas, coffees and biscuits to choose from in the room. Breakfast buffet was delicious with lots of variety to choose from from continental and cooked breakfast. Hotel grounds are beautiful, well kept and cared for.

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Great bar snacks, very generous portions at a good price. Drinks were quite expensive. Good breakfast with prompt service. The room was very comfortable and clean. We unfortunately had a noisy couple shouting late at night in the room next door. Reception dealt with this promptly when I called them and reported it.

This hotel has got amazing potential that I guess (or at least hope) is fully utilised for weddings and special occasions. We went there "just" for the weekend, the Valentine's weekend. There was a mixup with our room, we got checked into a small double room instead of family room that we booked originally because we need separate beds. As soon as we mentioned the mixup to the reception, it was rectified but in a very flat, indifferent way, with no apologies. The room that we finally ended up in (the one that was booked originally) was everything that we expected, at least at the first glance. On closer inspection, there were some details that we did not expect at a 4 star hotel (door knob missing on the bedside cabinet and the door of it coming off one of the hinges, fraying carpet near radiator, mattresses with no support on the edges- felt like you were about to fall off when you're sitting on the edge of the bed). There are no ceiling lights in the room but plenty of standard lamps. The extra radiator was definitely a very nice touch, and we very much liked the jacuzzi effect in the bath. The service from the reception, both on check in and check out, was very lackluster. We did not want to be made fuss of, that was not our expectation, but on check in it would have been nice to be asked if we wanted dinner/breakfast at the hotel's restaurant, and it would have been nice to be asked at check out if we enjoyed our stay. That's not too much to ask, is it?

Just a lovely hotel, everything worked and was managed well, very happy!

Excellent overnight stay with breakfast. We also had an evening meal which was delicious. Spacious room and bathroom, very warm, perhaps a bit too warm! Staff friendly and breakfast exceptional with top quality ingredients. Large grounds and plenty parking.

Check in was difficult as on arrival they could not find my reservation even though i had a copy of my confirmation from Hotels.com. This was complicated by the hotel being fully booked. The receptionist got her manager (both friendly and apologetic) and between them they sorted my out a room (hoping someone else wasn't going to turn up). My room itself was fine in keeping with the style of the building, a decent size with a nice bathroom Dinner was fine. The parfait was similar to a supermarket finest range. the ox cheek was good. Service was friendly. Likewise breakfast was good Overall a booking on half board was good value. I would recommend and go back, but check with the hotel in advance that they have the booking

Had a lovely stay. Very nice hotel. Good evening meal and breakfast.

The hotel was great for location near to the reason for being in the area, road access was very good, car parking was good, the rooms were excellent.

This cosy quiet hotel was really comfortable and although fittings are not modern and swanky, it’s well presented and cosy. Bed and bedding very comfortable and lots of hot water. Staff were very friendly and breakfast room pleasant. Plenty of choice at breakfast with fresh pastries etc

Lovely friendly staff, large comfortable rooms and good food, perfect location for airport

Countryside, quiet location and friendly staff

Historical property, with character

WiFi took a long while to get working