몬티고 리조트, 소머셋

(Montigo Resorts, Somerset)

호텔
8.4
/10
매우 좋음
리뷰 355개

투숙객 후기 및 리뷰

Steven

10.0
/ 10
Clean room, lovely spa and super helpful staff

Oluwatosin

10.0
/ 10
Spa facilities and staff were excellent. Comfortable accommodation
번역 보기

Philip

10.0
/ 10
All facilities so accessable. Clean and warm.
번역 보기
근처 주요 지역
지도 보기
near Glastonbury, Mendip, Shepton Mallet, 서머셋, 영국, BA4 4PR

주요 시설

자세히 읽기
24시간 프런트 데스크 운영
WiFi
참고: 호텔은 이전에 Montigo Resorts, Somerset이라는 이름으로 운영되었습니다. 몬티고 리조트, 소머셋는 셰프턴 맬릿에 위치한 호텔입니다. 24시간 프런트 데스크는 체크인부터 체크아웃까지 또는 필요한 도움을 드리기 위해 항상 대기하고 있습니다. 더 필요한 것이 있으면 주저하지 말고 프런트 데스크에 문의하십시오. 고객님의 편의를 위해 항상 최선을 다하고 있습니다.
자세히 읽기
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이제 숙박 예정일에 가까운 시점에 결제할 수 있는 옵션을 포함하여 더 많은 혜택을 누리실 수 있습니다!

몬티고 리조트, 소머셋 주변

near Glastonbury, Mendip, Shepton Mallet, 서머셋, 영국, BA4 4PR
더 많은 장소 검색
로비 Montigo Resorts, Somerset
외관 2 Montigo Resorts, Somerset

몬티고 리조트, 소머셋 자세히 알아보기

General


킬버 법원 부근에 위치

Location


쉐프톤 말렛에서 유적지에 위치한 몬티고 리조트, 소머셋의 경우 차로 5분 이내 거리에 킬버 법원 및 로얄 바스 앤드 웨스트 쇼그라운드(박람회장) 등이 있습니다. 이 스파 호텔에서 롱리트 사파리 어드벤처 공원까지는 24.4km 떨어져 있으며, 26.3km 거리에는 센터 팍스 롱리트 포레스트도 있습니다.

Attractions


거리는 0.1km 단위로 최대한 가깝게 표시됩니다.

킬버 법원 - 1.2km
로얄 바스 앤드 웨스트 쇼그라운드(박람회장) - 4.1km
글래스턴베리 페스티벌 사이트 - 8.3km
웰스 성당 - 9.9km
웰스 & 멘딥 박물관 - 9.9km
다운사이드 어비 - 10.3km
멘디프 힐스 - 10.3km
비카스 클로즈 - 10.5km
에보 협곡 - 10.5km
아발론 빈야드 - 10.6km
웰스 비숍 팰리스 - 10.7km
Wells Leisure Centre - 11.8km
성 마리아 교회 - 11.8km
너니 성 - 12.1km
하우저 & 워스 서머싯 박물관 - 12.3km

가장 가까운 주요 공항은 브리스톨 국제공항 (BRS)이며, 34.4km 거리에 있습니다.

Facilities


마사지, 전신 트리트먼트 서비스, 얼굴 트리트먼트 서비스 등이 제공되는 스파에서 럭셔리한 분위기를 맘껏 즐기실 수 있습니다. 헬스클럽, 온수 욕조, 사우나 등의 레크리에이션 시설을 십분 활용하시기 바랍니다. 이 호텔에는 무료 무선 인터넷, 웨딩 서비스, 리셉션 홀 등도 마련되어 있습니다.

Business Facilities


대표적인 편의 시설과 서비스로는 비즈니스 센터, 로비의 무료 신문, 24시간 운영되는 프런트 데스크 등이 있습니다. 이 호텔의 행사 시설은 컨퍼런스 센터 및 회의실 등으로 구성되어 있습니다. 고객께서는 별도 요금으로 왕복 공항 셔틀(요청 시 운행) 서비스를 이용하실 수 있고, 시설 내에서 무료 셀프 주차도 가능합니다.

Dining


호텔에 있는 레스토랑에서 간단한 식사를 즐겨보세요. 여기에는 다양한 음료가 제공되는 바/라운지도 갖춰져 있죠. 또는 편하게 객실에서 24시간 룸서비스를 이용하실 수 있습니다. 아침 식사(유럽식)가 주중 07:00 ~ 09:30 및 주말 08:00 ~ 10:30에 유료로 제공됩니다.

Rooms


28개의 각각 다른 스타일의 인테리어에는 냉장고 및 DVD 플레이어 등이 갖추어져 있어 편하게 머무실 수 있습니다. 무료 무선 인터넷을 이용하실 수 있으며 스마트 TV가 구비되어 있어 지루하지 않게 시간을 보내실 수 있습니다. 욕조 또는 샤워 시설을 갖춘 전용 욕실에는 무료 세면용품 및 헤어드라이어도 마련되어 있습니다. 편의 시설/서비스로는 금고 및 책상 등이 있으며 객실 정돈 서비스는 매일 제공됩니다.

몬티고 리조트, 소머셋 편의 시설 및 주요 서비스

수영장 Montigo Resorts, Somerset
수영장
엔터테인먼트 시설 Montigo Resorts, Somerset
엔터테인먼트 시설
피트니스 센터 Montigo Resorts, Somerset
피트니스 센터
행사장 Montigo Resorts, Somerset
행사장
공용 공간 Montigo Resorts, Somerset
공용 공간

부대 시설

  • 로맨틱한 프로포즈 패키지
  • 스파
  • 헬스 클럽
  • 정원
  • 피크닉 공간
  • 사우나
  • 습식 사우나

기본 시설

  • 리셉션 홀
  • 흡연 구역
  • 주차
  • 테라스

비즈니스 시설

  • 회의실
  • 비즈니스 시설
  • 컨퍼런스 센터

호텔 서비스

  • 로비에서 신문 제공
  • 웨딩 서비스
  • 24시간 리셉션 운영

교통

  • 공항 이동 서비스
  • 자전거 보관소

음식 및 음료

  • 조식

인터넷

  • 무료 Wifi

장애인 편의시설

  • 휠체어 이용 가능

공용

  • 안전 금고

스포츠 및 레크리에이션

  • 피트니스 센터

몬티고 리조트, 소머셋 투숙 정책 및 주의 사항

체크인/체크아웃 시간

체크인:
부터 15:00
체크아웃:
이전 11:00

일반 체크인 지침

  • 추가 인원에 대한 요금이 부과될 수 있으며, 이는 숙박 시설 정책에 따라 다릅니다.
  • 체크인 시 부대 비용 발생에 대비해 정부에서 발급한 사진이 부착된 신분증과 신용카드, 직불카드 또는 현금으로 보증금이 필요할 수 있습니다.
  • 특별 요청 사항은 체크인 시 이용 상황에 따라 제공 여부가 달라질 수 있으며 추가 요금이 부과될 수 있습니다. 또한, 반드시 보장되지는 않습니다.
  • 이 숙박 시설에서는 신용카드로 결제하실 수 있습니다. 현금은 받지 않습니다.
  • 이 숙박 시설은 안전을 위해 일산화탄소 감지기, 소화기, 연기 감지기, 보안 시스템, 구급상자, 방범창 등을 갖추고 있습니다.
, 이 숙박 시설은 공항에서 교통편을 제공합니다(별도의 요금이 적용될 수 있음). 예약 확인 메일에 나와 있는 연락처 정보로 숙박 시설에 연락하여 도착 세부 사항을 알려주시기 바랍니다. 도착하시면 프런트 데스크 직원이 안내해 드립니다. 숙박 시설에서 제공한 정보는 자동 번역 도구로 번역되었을 수 있습니다.

반려동물

Service Animals Allowed
모두 읽기

일반 정보

인기 부대 시설
24시간 프런트 데스크 운영, WiFi
체크인/체크아웃 시간
15:00부터 - 11:00까지
조식 제공 여부
네, 호텔에는 아침 식사를 제공하는 객실이 있습니다.
몬티고 리조트, 소머셋에서 이용 가능 객실
28
몬티고 리조트, 소머셋의 층수
3
몬티고 리조트, 소머셋 객실 내 편의 시설
로맨틱한 프로포즈 패키지, 스파, 헬스 클럽, 정원, 피크닉 공간

몬티고 리조트, 소머셋 에서 자주 묻는 질문

몬티고 리조트, 소머셋에서 어떤 시설을 이용할 수 있나요?
몬티고 리조트, 소머셋에는 24시간 프런트 데스크 운영, WiFi 같은 최고의 시설이 있습니다.(일부는 추가 비용이 발생할 수 있습니다)
몬티고 리조트, 소머셋의 일반적인 체크인 & 체크아웃 시간은 어떻게 되나요?
몬티고 리조트, 소머셋의 표준 체크인 시간은 부터 15:00부터고, 체크아웃 마감시간은 이전 11:00까지입니다.
몬티고 리조트, 소머셋 아침 식사를 제공하나요?
예, 몬티고 리조트, 소머셋은(는) 아침 식사를 제공합니다. 단, 아침이 포함된 객실을 선택해야 하며, 아침이 포함되지 않은 객실을 예약할 경우에는 추가 요금을 지불해야 합니다.
몬티고 리조트, 소머셋의 별점은 어떻게 되나요?
몬티고 리조트, 소머셋은(는) 4.0성급 호텔입니다.
몬티고 리조트, 소머셋은(는) 총 몇 층으로 되어 있나요?
몬티고 리조트, 소머셋은(는) 총 3층으로 구성되어 있습니다.
모두 보기

더 많은 몬티고 리조트, 소머셋 고객 후기

8.4
매우 좋음
리뷰 355개
청결

8.8

편안함

8.6

위치

8.8

서비스

8.6

정렬 기준
가장 관련성 높은
리뷰 설정
기본

실제 이용 고객 리뷰 Montigo Resorts, Somerset

페이지당 리뷰 수
20
40
상위 리뷰
Steven
icon-
10.0
/10
13주 전에 리뷰함

Hotels.com verified review

Clean room, lovely spa and super helpful staff
Lucy
icon-친구와 함께
친구와 함께
2.0
/10
15주 전에 리뷰함

Expedia Group verified review

Terrible all around but the food achieved a new level - abysmal. If you’re thinking of booking, don’t!
d
8.0
/10
15주 전에 리뷰함

Hotels.com verified review

Beautiful property, lovely staff, great rooms. Some quirks- no ketchup and luke warm shower, but no complaints overall. Would return & recommend.
David
icon-여가 파트너와 함께
여가 파트너와 함께
2.0
/10
19주 전에 리뷰함

Expedia Group verified review

Never stayed in a hotel before with so many restrictions. Unable to check-in before 3pm, or use any of the leisure facilities until then. Had to pay £50/night for my dog to accompany me when I booked the hotel specifically because it was advertised as dog-friendly. The dinner was poor quality, bread stale, and not worth the price charged.
자세히 읽기
Adam
icon-파트너와 함께
파트너와 함께
2.0
/10
21주 전에 리뷰함

Hotels.com verified review

Disappointing stay and poor management response Unfortunately, this visit was a real let-down. Key spa facilities were not available, including the outdoor pool and jets, and there was visible refurbishment taking place during the weekend, which significantly affected the atmosphere - this wasn’t communicated in advance. The car park was poorly maintained with potholes and damage as well as an outside wall. Most disappointing was the response from staff and management. We raised these issues multiple times during our stay, including with the front desk manager, but nothing was done to resolve them.
자세히 읽기
Rich
icon-파트너와 함께
파트너와 함께
2.0
/10
25주 전에 리뷰함

Hotels.com verified review

A real review of this 4 star hotel. How this is classed as a 4 star hotel i do not know. From the moment we checked in we had issues, water coming through the ceiling in the main dining room. We got to our room and the positives were, the bed was comfy. Now the negatives, Holes in the wall, cracking plaster, stains on the floors, window handle broken resulting us not being able to shut the window and leaving a 5mm gap, which when its -5c outside certainly did affect the comfort of the room, dead flys in the window sill, not just one or two but hundreds. Water leaking through the roof in the bathroom, only 1 towel provided in a twin room. Shower takes about 15 minutes to get luke warm (no joke) black mould all in the corners of the windows. Dirty laundry dumped outside our door. The list goes on and on and i have stayed in 2 star hotels better than this. I questioned all this with reception and the manager tried to fob me off by saying well it wasnt there yesterday. An absolute discrace of a hotel
자세히 읽기
Joanna
icon-여가 파트너와 함께
여가 파트너와 함께
6.0
/10
26주 전에 리뷰함

Expedia Group verified review

Spa facilities are very small but the treatments are excellent. Food is abysmal, disappointing and overpriced. Bar is limited with few non alcoholic options and appalling non alcoholic cocktails. All the staff are friendly and helpful but have their work cut out for them in a tired hotel past its best. There are signs of half-completed basic renovations and worn, tired carpets. Lovely gardens.
자세히 읽기
Charles
icon-
10.0
/10
27주 전에 리뷰함

Hotels.com verified review

Staff very helpful
Aimee
icon-파트너와 함께
파트너와 함께
6.0
/10
27주 전에 리뷰함

Hotels.com verified review

Charlton House is undeniably beautiful and the setting is stunning. The grounds, spa areas and our room were all lovely. Our bedroom in particular was gorgeous, with a beautiful bathroom and balcony which we really enjoyed. On arrival, staff were friendly but not especially personable. The welcome felt polite rather than warm, there was no offer of help with bags, and parking was not the easiest. The spa experience was confusing. I had pre-booked a spa offer, and on arrival it initially appeared that spa access was included, which was later disputed. Our treatments were also shorter than booked, and we were left waiting while this was resolved. One of the thermal spa showers was so hot it was uncomfortable and left my scalp sore for days. We opted for room service, but with no phone or clear instructions in the room we had to walk to reception to order, which defeated the point. The food was lovely but expensive, with an additional tray charge. We were also unable to get extra bottles of still water (as they had run out and no alternative was offered) we had to use the bathroom sink, which didn’t feel appropriate for a hotel of this standard. The bed was comfortable enough but not a true king size mattress, instead two smaller mattresses pushed together. Overall, the stay was relaxing and very pretty, but repeatedly having to manage basic requests took away from the feeling of being looked after. For the price point, the overall value didn’t quite match expectations.
자세히 읽기
Jason
2.0
/10
29주 전에 리뷰함

Hotels.com verified review

Woken up at 1.30pm to move my car for a member of staff who parked in the residents parking also . Room very tired money taken from card as deposit for damage with out authorisation from my self . Smell of sewage was coming from the bar area . Don’t think I will be staying here in the near gfuturr
Ian
4.0
/10
29주 전에 리뷰함

Hotels.com verified review

Alarm went off at 5:30 in the morning outside our
Oluwatosin
icon-
10.0
/10
30주 전에 리뷰함

Hotels.com verified review

Spa facilities and staff were excellent. Comfortable accommodation
Kylie
icon-친구 및 가족 가족 휴가
친구 및 가족 가족 휴가
4.0
/10
31주 전에 리뷰함

Hotels.com verified review

Literally faulty towers.
Philip
icon-파트너와 함께
파트너와 함께
10.0
/10
33주 전에 리뷰함

Hotels.com verified review

All facilities so accessable. Clean and warm.
Jade
icon-여가 아이와 함께
여가 아이와 함께
6.0
/10
36주 전에 리뷰함

Expedia Group verified review

The services was inconsistent and worst of all intermittent hot water or none at all, which is pretty basic!
Samantha
icon-파트너와 함께
파트너와 함께
6.0
/10
38주 전에 리뷰함

Hotels.com verified review

Couldn’t believe charged us £30 each to use hydrotherapy pool when staying in a suite in a SPA hotel ?! wouldn’t go back !!!
Rachel
icon-여가 파트너와 함께
여가 파트너와 함께
2.0
/10
38주 전에 리뷰함

Expedia Group verified review

The ‘suite’ was one of the worst I’ve ever stayed in, for the money they were charging. Mould on the ceilings. Room didn’t smell fresh. Towels smelled odd, a bit off like washed without a decent detergent. Clean but weird smell. Elemis products? Didn’t smell or have quality of Elemis. I’m guessing refilled with other product. We were in a ‘suite’ which was large but definitely the worst ‘suite’ I have ever staying in. Bathroom: No grout between a lot of floor tiles suggesting extreme wearing and no maintenance over a long period. Shower head hanging off the wall at an angle, patched up unsuccessfully with mastic. Shower heads tarnished and worn. Weird bath/double shower, unsafe to get in and out of. Had to step over a wall to get in. we wiped loo tool in the corners and they picked up black scum. Very unclean. Tap and tile it was attached to coming loose off the bath. Loo roll holder hanging off walls, deteriorated chrome. Windowframes dirty. looked like they needed a paint/good clean. Grout missing around sink mirror. Towel rail didn’t work. The room: Bedside light didn’t work on one side. Cold. We were cold. Only small heater, not enough. Stayed only 1 night then checked out, it was unsatisfactory. Can’t comment on other rooms standard but the ‘suite’ was bad. Staff apologetic but Manager refused a refund, despite all of this documented. Bed was comfy. Room was quiet. Breakfast mediocre. A copy of Wallpaper mag in the room felt like a joke at our expense.
자세히 읽기
Liam
icon-출장
출장
10.0
/10
43주 전에 리뷰함

Hotels.com verified review

Fantastic.
Pia
icon-친구 및 가족 가족 휴가
친구 및 가족 가족 휴가
8.0
/10
45주 전에 리뷰함

Hotels.com verified review

Dejlig beliggenhed, smukt gammelt hotel. Dejlige værelser. Godt spa og fitness. Indtjekning lidt langsom og man skulle betale depositum, da vi kom. udover den almindelige betaling. Indtjekning og morgenmad kunne være bedre.
Sharon
icon-친구 및 가족 가족 휴가
친구 및 가족 가족 휴가
8.0
/10
47주 전에 리뷰함

Hotels.com verified review

1 night away with my family, the front of house staff got confused we had 2 rooms booked, that’s about the only thing that went wrong. Staff were friendly Food was good Rooms were very nice Spa was lovely & relaxing A lovely short break away Will stay again
페이지당 리뷰 수
20
40

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호텔 예약
외관 4 Montigo Resorts, Somerset

주의 사항 안내

안내된 사진은 호텔로부터 제공된 사진으로 실제 모습은 다를 수 있습니다. 트래블로카는 사진과 실제 현장의 차이점에 대해 책임지지 않습니다.

트래블로카코리아 유한회사 | 사업자등록번호: 291-86-03397 | 대표자명: LOOI YUNG JOSHUA (루이융조슈아) | 주소: 서울특별시 강남구 테헤란로 431 | 한국 콜센터 (월요일~금요일, 오전 9시~오후 6시 (GMT+9) 운영): +82 70 5234 2354 | 이메일: cs@traveloka.com |통신판매업신고번호: 제 2025-서울강남-02676호 |관광사업자 등록번호: 제2025-48호
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8.4
매우 좋음
리뷰 355개
청결

8.8

편안함

8.6

위치

8.8

서비스

8.6

정렬 기준
가장 관련성 높은
리뷰 설정
기본

실제 이용 고객 리뷰 Montigo Resorts, Somerset

페이지당 리뷰 수
20
40
상위 리뷰
Steven
icon-
10.0
/10
13주 전에 리뷰함

Hotels.com verified review

Clean room, lovely spa and super helpful staff
Lucy
icon-친구와 함께
친구와 함께
2.0
/10
15주 전에 리뷰함

Expedia Group verified review

Terrible all around but the food achieved a new level - abysmal. If you’re thinking of booking, don’t!
d
8.0
/10
15주 전에 리뷰함

Hotels.com verified review

Beautiful property, lovely staff, great rooms. Some quirks- no ketchup and luke warm shower, but no complaints overall. Would return & recommend.
David
icon-여가 파트너와 함께
여가 파트너와 함께
2.0
/10
19주 전에 리뷰함

Expedia Group verified review

Never stayed in a hotel before with so many restrictions. Unable to check-in before 3pm, or use any of the leisure facilities until then. Had to pay £50/night for my dog to accompany me when I booked the hotel specifically because it was advertised as dog-friendly. The dinner was poor quality, bread stale, and not worth the price charged.
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Adam
icon-파트너와 함께
파트너와 함께
2.0
/10
21주 전에 리뷰함

Hotels.com verified review

Disappointing stay and poor management response Unfortunately, this visit was a real let-down. Key spa facilities were not available, including the outdoor pool and jets, and there was visible refurbishment taking place during the weekend, which significantly affected the atmosphere - this wasn’t communicated in advance. The car park was poorly maintained with potholes and damage as well as an outside wall. Most disappointing was the response from staff and management. We raised these issues multiple times during our stay, including with the front desk manager, but nothing was done to resolve them.
자세히 읽기
Rich
icon-파트너와 함께
파트너와 함께
2.0
/10
25주 전에 리뷰함

Hotels.com verified review

A real review of this 4 star hotel. How this is classed as a 4 star hotel i do not know. From the moment we checked in we had issues, water coming through the ceiling in the main dining room. We got to our room and the positives were, the bed was comfy. Now the negatives, Holes in the wall, cracking plaster, stains on the floors, window handle broken resulting us not being able to shut the window and leaving a 5mm gap, which when its -5c outside certainly did affect the comfort of the room, dead flys in the window sill, not just one or two but hundreds. Water leaking through the roof in the bathroom, only 1 towel provided in a twin room. Shower takes about 15 minutes to get luke warm (no joke) black mould all in the corners of the windows. Dirty laundry dumped outside our door. The list goes on and on and i have stayed in 2 star hotels better than this. I questioned all this with reception and the manager tried to fob me off by saying well it wasnt there yesterday. An absolute discrace of a hotel
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Joanna
icon-여가 파트너와 함께
여가 파트너와 함께
6.0
/10
26주 전에 리뷰함

Expedia Group verified review

Spa facilities are very small but the treatments are excellent. Food is abysmal, disappointing and overpriced. Bar is limited with few non alcoholic options and appalling non alcoholic cocktails. All the staff are friendly and helpful but have their work cut out for them in a tired hotel past its best. There are signs of half-completed basic renovations and worn, tired carpets. Lovely gardens.
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Charles
icon-
10.0
/10
27주 전에 리뷰함

Hotels.com verified review

Staff very helpful
Aimee
icon-파트너와 함께
파트너와 함께
6.0
/10
27주 전에 리뷰함

Hotels.com verified review

Charlton House is undeniably beautiful and the setting is stunning. The grounds, spa areas and our room were all lovely. Our bedroom in particular was gorgeous, with a beautiful bathroom and balcony which we really enjoyed. On arrival, staff were friendly but not especially personable. The welcome felt polite rather than warm, there was no offer of help with bags, and parking was not the easiest. The spa experience was confusing. I had pre-booked a spa offer, and on arrival it initially appeared that spa access was included, which was later disputed. Our treatments were also shorter than booked, and we were left waiting while this was resolved. One of the thermal spa showers was so hot it was uncomfortable and left my scalp sore for days. We opted for room service, but with no phone or clear instructions in the room we had to walk to reception to order, which defeated the point. The food was lovely but expensive, with an additional tray charge. We were also unable to get extra bottles of still water (as they had run out and no alternative was offered) we had to use the bathroom sink, which didn’t feel appropriate for a hotel of this standard. The bed was comfortable enough but not a true king size mattress, instead two smaller mattresses pushed together. Overall, the stay was relaxing and very pretty, but repeatedly having to manage basic requests took away from the feeling of being looked after. For the price point, the overall value didn’t quite match expectations.
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Jason
2.0
/10
29주 전에 리뷰함

Hotels.com verified review

Woken up at 1.30pm to move my car for a member of staff who parked in the residents parking also . Room very tired money taken from card as deposit for damage with out authorisation from my self . Smell of sewage was coming from the bar area . Don’t think I will be staying here in the near gfuturr
Ian
4.0
/10
29주 전에 리뷰함

Hotels.com verified review

Alarm went off at 5:30 in the morning outside our
Oluwatosin
icon-
10.0
/10
30주 전에 리뷰함

Hotels.com verified review

Spa facilities and staff were excellent. Comfortable accommodation
Kylie
icon-친구 및 가족 가족 휴가
친구 및 가족 가족 휴가
4.0
/10
31주 전에 리뷰함

Hotels.com verified review

Literally faulty towers.
Philip
icon-파트너와 함께
파트너와 함께
10.0
/10
33주 전에 리뷰함

Hotels.com verified review

All facilities so accessable. Clean and warm.
Jade
icon-여가 아이와 함께
여가 아이와 함께
6.0
/10
36주 전에 리뷰함

Expedia Group verified review

The services was inconsistent and worst of all intermittent hot water or none at all, which is pretty basic!
Samantha
icon-파트너와 함께
파트너와 함께
6.0
/10
38주 전에 리뷰함

Hotels.com verified review

Couldn’t believe charged us £30 each to use hydrotherapy pool when staying in a suite in a SPA hotel ?! wouldn’t go back !!!
Rachel
icon-여가 파트너와 함께
여가 파트너와 함께
2.0
/10
38주 전에 리뷰함

Expedia Group verified review

The ‘suite’ was one of the worst I’ve ever stayed in, for the money they were charging. Mould on the ceilings. Room didn’t smell fresh. Towels smelled odd, a bit off like washed without a decent detergent. Clean but weird smell. Elemis products? Didn’t smell or have quality of Elemis. I’m guessing refilled with other product. We were in a ‘suite’ which was large but definitely the worst ‘suite’ I have ever staying in. Bathroom: No grout between a lot of floor tiles suggesting extreme wearing and no maintenance over a long period. Shower head hanging off the wall at an angle, patched up unsuccessfully with mastic. Shower heads tarnished and worn. Weird bath/double shower, unsafe to get in and out of. Had to step over a wall to get in. we wiped loo tool in the corners and they picked up black scum. Very unclean. Tap and tile it was attached to coming loose off the bath. Loo roll holder hanging off walls, deteriorated chrome. Windowframes dirty. looked like they needed a paint/good clean. Grout missing around sink mirror. Towel rail didn’t work. The room: Bedside light didn’t work on one side. Cold. We were cold. Only small heater, not enough. Stayed only 1 night then checked out, it was unsatisfactory. Can’t comment on other rooms standard but the ‘suite’ was bad. Staff apologetic but Manager refused a refund, despite all of this documented. Bed was comfy. Room was quiet. Breakfast mediocre. A copy of Wallpaper mag in the room felt like a joke at our expense.
자세히 읽기
Liam
icon-출장
출장
10.0
/10
43주 전에 리뷰함

Hotels.com verified review

Fantastic.
Pia
icon-친구 및 가족 가족 휴가
친구 및 가족 가족 휴가
8.0
/10
45주 전에 리뷰함

Hotels.com verified review

Dejlig beliggenhed, smukt gammelt hotel. Dejlige værelser. Godt spa og fitness. Indtjekning lidt langsom og man skulle betale depositum, da vi kom. udover den almindelige betaling. Indtjekning og morgenmad kunne være bedre.
Sharon
icon-친구 및 가족 가족 휴가
친구 및 가족 가족 휴가
8.0
/10
47주 전에 리뷰함

Hotels.com verified review

1 night away with my family, the front of house staff got confused we had 2 rooms booked, that’s about the only thing that went wrong. Staff were friendly Food was good Rooms were very nice Spa was lovely & relaxing A lovely short break away Will stay again
페이지당 리뷰 수
20
40