Pine Lodge Hotel & Restaurant Mansfield

Business overnight stsy

1st thing I need to point out is that I received a phone call from the hotel asking what time I was checking in! There is no mention of a check in time needed on website. I had to change plans to ensure I checked in. I do understand that staff have lives and the lady on reception was very apologetic but still ..,,, 2nd thing , there is no lift. I was given a room on the 2nd floor and had to lift my very heavy suitcase up several flights of stairs ( I’m no spring chicken ) 3rd thing , the TV had no remote. And because I arrived late and given the fact the lady on reception clearly needed to rest, I did not feel I could ask for help. 4th thing, I could hear an entire conversation being had in the room next to me. No one’s fault but obviously the walls are thin so bring earplugs. On the positive side . The bed was very comfortable and the room was clean

Only a 1-night stay on business, but the check-in was prompt and friendly, room comfortable, plenty of sockets for laptops, iPads, phones etc and the food in the restaurant (I had the meatball starter and combination shish for main), was excellent. Full English in the morning could have been a bit more impressive, but overall a good stay. Fully recommend for short business trips.

A bit worn & cold. Needs a bit of updating. Staff friendly and welcoming

It was central staff were pleasant though on other points it was poor - breakfast was substandard, hash brown , only 1,was still cold on underside, one small poor quality sausage, no tomato, no mushroom, no toast with meal. Juice was cordial. Room heaters were turned off overnight and day- worked evening and morning. Room quiet small. Shower cut out. 1/2 pint was £6. No lounge area. Staff smoked just outside front.

the chap on reception at check in was arrogant and rude, no breakfast available in the morning even though we turned up at the correct time

Staff was friendly and helpful.

Nice Hotel. The Room was big enough. The Hotel Staff helped us.

Lovely food and friendly staff. Id recommend this hotel to anyone needing to stay in the area

Could do with some modernisation bedroom bin was dirty, bathroom toilet smelly, place run down and grimey, noisy at night but on main road so maybe expected.

The staff where lovely but there was work needed in the rooms. It was generally clean with nice fresh bedding. However our shower cubicle had mould on the silicon sealant and the paint work generally could do with a refresh. We only had breakfast, but that was nice.

No lift

Nice little property with excellent customer service. We received a room upgrade without asking. Parking area small but convenient.

Very nice and friendly people.

the hotel staff where very friendly

Friendly helpful staff, rooms are clean and very comfortable. Freshly made food in the restaurant was very good. Will definitely staying here again

The property was so dirty that i did not stay for the night, the smell, the rigged carpet and it's filled with cigarette smoke, we left there to book for another hotel, what's on the website is not what is on the property, this is a scam, i will make sure i get my money back, i couldn't stay there, it was too bad.

Very friendly staff. Good location. Food was very good

A cama perfeita! Lugar super aconchegante e bem cuidado, água bem quente no chuveiro. Básico e funcional, voltaria com certeza.

Very nice stay, bit of a hiccup when request for a double room hadn't made it to the hotel but sorted out instantly. Nice Turkish dinner and good breakfast