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No air con which made it uncomfortable during the heat wave. Expensive do this should have been highlighted

Dirty. Dirty socks left. Noisy and when mentioned to staff theres was “nothing they could do” Ideal location by think it’s b

Fabulous stay profesional & curtious service deliverd and appreciated

Very welcoming nothing to much trouble

I write this review with the preface that I have stayed here twice before and never had any of these experiences. Perhaps the hotel has gone through management changes. The first room that I entered into stank of pungent take out food, which had not been aired. After two nights, I asked about getting rid of the smell, and they immediately moved rooms. The new room was fine; however, it had many silverfish. I took photos and videos of them - the staff did put down something to poison the bugs. Then the room smelt of that for some time. I recognize that due to the holidays, there would be changes in staffing. But, my room was turned over once in 11 nights, regardless of whether I put the sign on my door or not. I typically found myself asking for things that would usually have been filled daily without asking. I was not asking for my bedding to be washed as I appreciate the hotel’s eco friendly work. Lastly, they no longer serve breakfast. I was told a few pastries - there was never anything there. I feel that the website details just need to be updated a little so that people know that there is no breakfast service and that housekeeping will not often happen. Staff are friendly and the spaces are great. Overall, I would like to stay again and I hope that this was just a one off poor experience. Thus, my rating is written also in light of earlier stays numerous years ago.

Handy to have the kitchen part of the apartment and the staff were very helpful. The double bed was a small double so quite tight. We were on floor 10 and 1 night it was windy and the whole room was creaking and rattling all night so very little sleep. The pastures and coffee in the morning were a nice touch. Location wise was 20 minute walk into town so quite central and at the back was a quiet road

This was a decent back up after our original accommodation let us down. Early check in was an extra £10. Car park was full, even early, but council parking literally across the road was cheaper anyway (albeit less secure). Location is a bit of a walk into town, but we just got a cab anyway. Overall would stay again for the price.

The apartment was okay for a couple of nights, useful kitchen facilities and a powerful hot shower. Free coffee and croissants was good (although nothing to put on the croissants?). However, the bathroom STANK of old cigarette smoke which we were worried about sticking to our clothes. Also more than one chair for a double room would be good!

The staff at reception were very friendly. However We found the room/serviced apartment to be out dated. The shower was not very clean with old hair remaining.

Having never stayed in a serviced apt before I was dubious but this was a work trip. I was very pleased with the welcome, the room amenities and cleanliness for the price. Will definitely stay here again.

We have just had a weekend stay at the property. It appears this hotel is refurbished student halls accommodation - it really had a feel that it was from about 20 years ago. The shower was unclean with hairs and had a “capsule” feel like from our student halls days. We tried to pay 3 times for late check out and were told no and to check back later (hence asking three times). People were very noisy in the corridor at all hours, for the price point we felt ripped off. There are better hotels in the area for cheaper, with a cosier and more premium feel. Wouldn’t stay in this brand of hotel again, we usually like to stay in a property with a kitchenette but due to the ambiance of the room we wanted to avoid sitting in the room as much as possible.

Very helpful staff, comfy bed, kitchen facilities However overpriced and area noisey

Great stay, everything we needed in one room. Fridge, microwave, cooker hob, dishwasher, washing machine. Very nicely laid out. Clean and spacious, and very comfortable. All said, had a great stay and would definately book again

For the price this apartment was really good! It was perfect for what we needed.

Great value for the space you get.

The staff were very nice and helpful. The location was so-so. The room was depressing; it looked like a dorm room with cheap furniture and an uncomfortable sofa.

Helt okej, men det fanns 1 stol att sitta på när man skulle äta. Fick problem att få igång tvättmaskin, men efter 2 timmars väntan fick jag igång den själv. Det fanns ingen instruktionsbok. Då vi hade rätt till städning efter 3 dagar, men vi tyckte det var onödigt och bad om en diskutabelt och toa papper. Vilket inte levererades, trots det var lovat, utan fick gå och hämta på natten när vi kom hem.

Full kitchen. Very clean. Comfortable hotel, but no AC in the room, so keep that in mind if it’s a hot day. They do have a fan though. There’s free coffee in the lobby, as well as croissants every morning which is nice. I’d stay here again!

It was the third time that I stayed in this hotel and before I liked it, which is why I returned. It is conveniently located and I liked it that you have a studio. Now, however, it was not properly cleaned and the mattress on the bed should have been thrown into the garbage. Lumpy and with a big depression in the middle. How on earth can one offer such a bad sleeping facility?

for an apartment hotel, the rooms are OK, but it was very poorly cleaned. I pointed it out and asked for visible trash under sofa to be cleaned up but it wasn't. They do have coffee in the morning but could certainly offer at least one more coffee bread.