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Great location nice hotel, bed could do with a new mattress. Would stay again

Room is just okay. Warm inside room and no air Room is noisy from street. Can hear next room shut the door ,corridor. Toilet very clean and towels clean & fresh. Pity disposable tooth brush and no mineral water provided. Bed not comfortable.

Le personnel est adorable, l'hôtel est bien situé

Small, but clean room. Great location. Friendly staff.

Hotellet tilbyr ikke koffertoppbevaring, og var ikke så behjelpelige med å gi steder hvor man kunne oppbevare den. Frokosten var god, men tok veldig lang tid å lage. Rommet var ok, men ingen ventilasjon så ble veldig varmt

The lights in the room did not work, on arrival we had to wait 20 mins for the bar man to attend the reception desk as he was doing both jobs. The included hot breakfast was not available in the morning ( apparently somebody called Martha was off) and when i asked if i could leave a ruck sack for a few hrs while my son and i looked around the cit centre, i was told they had no storage facility ?! Poor hotel , best avoided.

Basic room, single paned glass window which meant we were woken constantly through the night. Kitchen having maintenance problems so no hot breakfast. Could feel the springs in the mattress. Not listed on the listing or the website but the discounted car park is the NCT car park not the one opposite the hotel. Friendly staff

Staff were very friendly and helpful. The room was very good. I had no complaints

Room was very clean and yes staff were friendly, we had a lovely breakfast

It was in a great location, by Everyman Cinema, bus stops & the shopping area. We were given the disability room 101 with twin beds. It was large & spacious with huge windows overlooking the carpark, which when the window is open provided vocal entertainment plus traffic noise. The shower pressure was poor, but the facilities were good. 4 Disability pull alarms in the room & disability grab handles by the sink, plus a toilet bar. The shower screen pivots for easy entry. No toilet brush & no opening window The beds were hard & uncomfortable. Plenty of tea/coffee/ hot choc with kettle & small tea cups. Breakfast was nice, good choice from the menu. The buffet was ok, but make sure that you get there early so that you have the choice before it has all gone. The coffee was very weak, almost like tea & it took a while to be replaced after I told a member of staff. Worst part about this hotel is that they will not store luggage. Had we known this then we would have spent the £20 cost of storing, at a different hotel.

Everything was excellent! Staff were highly attentive, room was funky purple and breakfast was outstanding!

Hotel is in a great location, a couple minutes walk from the Cavern Quarter and city centre. You get discount parking about 1 minute away. £9 for overnight! Hotel itself is in a lovely old building. The room was a bit dated but absolutely adequate. Staff were friendly and the breakfast was amazing.

We had to move twice due to heating problems on a four night stay. But the building is old so do expect a few problems The staff were courteous and helpful

Staff very nice and helpful, good breakfast, clean room

Over all the staff the breakfast how clean the bedrooms are and all public areas always enjoy our stay at the Sir Thomas Hotel 11/10 excellent 👍

Room was lovely, clean, fresh. Another chair would of been nice as we only had one but that’s just me being picky Staff are so lovely and helpful at check in. Stayed a couple of times and it’s always pleasant. The late check out is a great option too

Room was small and dark. Not what was as advertised online. Very noisy during the night from street below. Poor quality mattress. En suit was okay. Would not class as a superior double!? It was very standard.

Lovely staff! Lovely breakfast! Room did the job! Great central location! Highly recommendable!

Very clean room, spacious, all staff very friendly. Perfect location Will definitely return.

Room spacious and clean.good staff.great breakfast