St Moritz Hotel

The hotel is modern and clean with a relaxed atmosphere. Rooms are well equipped with very comfortable beds and cosy duvets. The rooms are situated in a separate block to the reception, bar and spa meaning to have to go outside to access the main areas. The spa, pool and saunas are excellent . The bar area is on level 1 next to the restaurant and is a nice area to relax with a coffee or drink. We did not use the restaurant for dinner , but the buffet breakfast was good quality with an ample range of foods.

Fabulous staff, fantastic pool and restaurant. Lovely large suite with a beautiful view. Amazing kitchen facilities too. Extremely well maintained and in a great location. Already planning our next visit!

Twin room could have been facilitated better ie a full length mirror in room and more bed space given 2 adult friends sharing

Loved it. Will go again. It's tired in communal areas but the apartments are amazing.

Lovely stay in a panoramic suite which was huge! Even had a kitchen with all the kit should you need it. Was lovely sitting on the deck looking out to sea. Was also impressed to find hair straighteners as well as a hair dryer. Pool area was nice but not quite as luxurious as I expected from the pictures. Same with the restaurant, it’s the same place you have breakfast which seemed a bit cafe like for the prices - we ate at The mariners in Rock which is a great gastropub. Check out is 10 which seemed a bit early for a weekend and you had to pay more to have a late check out but it’s worth noting you can keep using the pool area after you’ve checked out which was a nice touch. A few areas could do with a bit more attention to detail- you ideally wouldn’t see building materials on show in the car park or have slightly tatty chairs in reception, you don’t tend to get that at somewhere like the Scarlett or St Enodoc in our experience (local and have been to pretty much all of this type of hotel in Cornwall) but having said that would recommend this place for a nice break by the sea and we’re impressed with the room we got.

Great place to stay, food good, comfý bed and the staff are all extremely helpful. I wouldn't stay anywhere else when going to that part of Cornwall. My only negative comment is the indoor pool was cold and it has a outdoor jacuzzi which is cold too, they have just had this refurbished so maybe management will be improving the problem. They provide a shuttle bus to Polzeath and Rock, from Rock you can get the little ferry across to Padstow. The area is quite and relaxing with a few restsurants around, however the hotel restaurant is very good and reasonably priced.

The refurbished pool and spa area is excellent.

The service & staff at the hotel were faultless. Everyone was helpful & friendly. Breakfast was one of the best we have had, lots of choice, fresh & good quality. Sadly, we checked out early due to the beds and pillows being terribly uncomfortable to the point we couldn’t bare another night. The pillows didn’t fit the covers so we were left with exposed pillow…that made us feel ick. The room was beautiful & the bed was massive but it was pitted, uncomfortable and gave both my husband & I back ache which we never suffer from. It was the noisiest bed we have ever slept in, the slightest movement & the whole family was woken, Including our son who was disappointed to have been given a tiny camp bed tucked behind the dining table in the living area. This was also awful to sleep on and we didn’t realise until the morning we checked out, was broken. Very disappointed in the bed he was provided given the price we paid and the room type we had booked. It was like an after thought or something you would expect in a 3 star resort! Be careful in the newly refurbished indoor pool, it’s on the colder side & absolutely rammed in summer, no one present to stop the kids using the steam & sauna etc (although they are asked not to when entering) kids were pouring buckets of water on the hot rocks with no adult supervision, the tiled seats were sharp, my son cut his leg as did one other we witnessed. So doesn’t make for a very relaxing swim. Location is wonderful and the restaurants and great.

My friend and I stayed for 4nights the staff were amazing I couldn’t fault them. We had a facial and deep tissue massage in the Cowshed spa and again it was amazing all the ladies were so nice and friendly and welcoming. My only complaint is the WIFI which is very slow and drops connection constantly and the daily cleaning of the rooms which was a big one for me. There was a day they didn’t turn up, a day where they came at 2:55pm when we was getting ready to go out and then when they did clean the room it was not up to standards! They didn’t clean the floors or surfaces, they cleaned the bin and tucked the quilt back under that was it so the cleaning could be better! But other than this it was beautiful! We had a fantastic time and will be returning in the future ☺️ Emma & Lisa room 07B 💜

Beautiful spacious rooms and views

very nice room,good breakfast,friendly staff.

Everything about the Hotel and the facilities were excellent. Electric car charging available and the breakfasts were brilliant. All the staff went the extra mile to ensure our stay was enjoyable. Will definitely stay there again.

A lovely Cornwall welcome and service throughout our visit. Staff could not do enough to help us....they anticipated our every need. Fabulous sea scapes and walks nearby. Lovely outdoor pool and gardens.

attentive reception staff who were very helpful. one downer was that there was no room service at night when needing to eat, as i was looking for eating options and no local take aways advertised to get deliveries from

Top class in every aspect. We will definitely be back 👍👍

Was a pleasant stay for this time of year.

Lovely stay really friendly staff The bed was really comfortable and room had some lovely touches, board games available and a great selection of tea and biscuits Highly recommend

We booked as a family of five on hotels.com we were shown to a room for 4. My husband said we are 5, the receptionist said “don’t worry we aren’t going to chuck you out”, I was baffled. Then Zoe rings us asking for more money, I went down and showed her I had genuinely booked for 5. The words “one off” were used several times, we will let you stay as a one off. Just a second, I drive 2 hours, all very excited to be greeted by two staff that made me feel I had done something wrong, tried to be sneaky & I was in the wrong!? I booked for 5 people! I had even rung up to pay for breakfast, in advance, for 5 people and again Zoe says I’ll let you have that, no I paid for 5 on the advanced rate, there were no freebies here, I paid what was due. If you allow other sites to sell your rooms at the very least check what they are selling. It ruined to rest of the stay, I couldn’t wait to leave, I was made to feel like a criminal. For nearly£500 this hotel was also not up to standard, beds felt too soft and like sleeping on springs, pillows rock hard and too big. Kids beds are just the cheap put up ones. Indoor pool very tired and small, gym looked great. Outdoor pool was fine but the loungers need replacing and discoloured/grubby. I wasn't asked about my stay on check out otherwise I would have fed back in person. This is not a top rate hotel. All it has going for it is the view. Not at all like our last stay with hotels.com at Gidleigh Park, now there’s a hotel is go back to again.

I arrived late but staff were friendly and ensured that I could order food

Off the beaten track (isn’t everything in Cornwall?) but well signposted. Friendly reception, nice bar and good food in the resturant. Breakfast was a bit of let down however (too long under the lamp). Indoor pool was being refurbished but a free anytime shuttle to a sister hotel to use their facilities was possible. Great room, and friendly maintenance/support staff.