스톤 트로프 호텔

Staff very friendly, room very clean. Unable to watch any tv as it was only able to receive radio channels! The member of staff on duty tried his best to help but couldn’t sort it out. No WiFi either.

Good food, nice bar,great staff, friendly atmosphere

The bar area was ok on entering our room it was cool and could smell damp ,some staff were helpful others were quite rude especially the older lady on reception when she barged into the dining area to shout at a member of staff In front of a busy breakfast sitting very very unprofessional and embarrassing for the young lady to be spoken to like that .

Decor and bathrooms a little tired but clean. Cooked Breakfast was available only after 8am

Thoroughly enjoyed our 2nd visit (18 months apart) … great hotel, cleanliness, welcoming staff, good food … breakfast very good! Location and places to visit … super!

All good again , nice laid out breakfast clean room

This is a cute place to stay but a bit dated. It is dog friendly and it was lovely to see so many furry friends enjoying a trip! We stayed in a building round the back which had some quirky wallpaper but needed an upgrade. Interesting rules around breakfast which were explained in terrifying detail by staff who had been well briefed - "You have 30 minutes from when you enter until you must leave, and you can have one hot drink refill". That was a bit much, but we complied!

Very small room and tiny bathroom. Very comfortable bed and fantastic buffer breakfast

Lovely hotel,food was good,staff helpful.Would definitely stay again.

Good bits: Very spacious room and nicely decorated. There was also a short cut to outside if we needed to take our dog outside. The room was very comfortable and just the right temperature and the bathroom was very generously sized with a bath and shower. The hotel and restaurant is very dog friendly which is great. We also appreciated the free dog treats on Reception. We went to the restaurant for our evening meal and the food was excellent. Not so good bits: The Wifi suddenly went off at 8pm and didn't come back on again. Also the breakfast - You are given a time slot and 30 minutes to eat your breakfast and drink your coffee/tea - Woe betide anyone who dares to go over that! The restaurant was half empty yet a couple who had arrived early were told to sit out of the way until everyone on that time slot had come in. We then witnessed a lady being told to leave her table even though she was still eating (the restaurant still had plenty of empty tables at this point). The bizarre rules and rude staff was commented on by a few guests while we were there.

We stayed a couple of week days and were allocated a lovely room in the annex. Bed was really comfortable and room was well decorated. Lovely quiet location. Food in the restaurant was excellent too. I recommend the hanging seafood kebab. We attended a family event in the on-site function room and this was well catered. One couple decided to stay the night even though they lived locally as there were already a number of us staying there for the family event. The last remaining room was a family suite (sitting room, two bedrooms and bathrooms, all self contained) which was really lovely as a group of us later stayed in the sitting room to chat for the remainder of the evening. I didn’t even know this hotel had a couple of family suites! We will definitely try to book this when we come up with our daughter next time. Staff all very friendly and helpful. The included breakfast was great too. It even included mushrooms and hash browns which wasn’t included when we last stayed earlier in the year but that was over a weekend.

Another good stay, nice quiet room, great parking. Good breakfast although can be a bit busy at times! Staff always helpful.

The property was a perfect location for our train ride at Embasy and easy to get to. The breakfast on Saturday and Sunday was very good but Monday was a let down as the buffet style items seem to have run out of hot food at times. We were located in the annexe behind main hotel. Unfortunately these rooms are at the ‘end of the water chain’ both hot and cold ! We couldn’t have a shower etc from 7-30 until about 9 am as nothing came out of the taps. This is a big let down to an otherwise a pleasant hotel. Note….. If the annex is used for anyone with wheelchair etc it will need a pathway concreted from the back door access direct to carpark. At moment it is partially grassed and so wheelchairs sink into it. The front has 2-3 step down but would be better with a small ramp.

Stayed many times always great.Good breakfast and a good choice of evening meals plenty of parking to. Rooms are adequate some showers are small and some need u

Sehr süß eingerichtetes und dekoriertes Hotel das direkt einen familiären Eindruck vermittelt. Großes Zimmer und kleiner Außenbereich mit Sitzgelegenheiten. Leckeres Frühstück (leider nur mit einem 30 Minuten Slot, bei dem auch die Getränke dazuzählen)

Satisfactory stay location good

Staff were amazing, food excellent and good value for money.

Rooms are very dated. Staff are nice. Food menu not too expensive, good pub grub. Breakfast disappointing. Coffee and juices tasted weak. Choice of 2 cereals

A lovely find, we travelled from London, the staff went above and beyond to assist us. We was attending a funeral and Paula was so helpful. Such a quaint place to stay with beautiful views and we made friends with the cats, especially Pearl. I highly recommend this place to stay. Great value for money, with breakfast included. I would definitely stay here again.

Nicely positioned geographically and they had campervan parking and welcomed pets, so great for campers and pet lovers. Very basic room. Room was clean but very cold. I was housed in an old building and the windows were not double glazed. It was a cold day. Heating was turned on only after I requested at the desk at 7pm, although I was told it was on a timer and should have been on. Heating went off at 9:30 pm. Fortunately there was an extra duvet in the room but I had broken sleep due to the cold. A real shame because I only stated the night there to get a good sleep and a not too early start to an event nearby. I checked out at 7am and the heating had not switched on. Not great for my joints. The staff were all polite and friendly. Dinner time was busy and could have been better staffed. The meal was okay. I did not have breakfast, so cannot comment.