Swan Hotel Thaxted by Greene King Inns

I enjoyed my stay, I stayed a few years back and had a good experience, so chose to go back. My room was clean, and well equipped. The food offer is good and reasonably priced. The breakfast menu has some good options. The staff were great and I found the locals welcoming. Overall it was a great experience

Lovely, comfortable pub with great food.

Great staff and a lovely pie for the evening meal. The room was comfortable and warm with a good bed. Only slight negative on the room was the bathroom smelled (village plumbing I guess) and was a little cold as the window didn’t close properly. Breakfast was OK too.

a lovely , location for a great family get together. Overall the assistance and staff where very professional except at table service, which was a bit short of the necessary standard. perhaps some of the waiting/serving staff could be trained to a more acceptable standard.

Staying over for a flight, lovely place but further from the airport then I realised

Great check in, nice room, and good food served in the restaurant

All good nothing to complain about.

Bedroom was a little bijou, but nicely decorated and en suite was very clean. Staff lovely. Breakfast was slow and a bit haphazard.

Lovely hotel ( reminds me of old coaching inn) the room I stayed in was a good size, clean and comfortable, and had everything you could need with both a bath and shower, breakfast was delicious with lots of options, and the bar/restaurant welcoming and all the staff I interacted with were knowledgeable and friendly Even though it was a little further than I wanted to stay I will be back because of the whole experience

oldie worldie

Noise from the road but mainly in the morning.

Great hotel. Restaurant and bar below which was busy. Free parking at back of hotel. Bedroom was very clean and comfy and a size. Pleasant staff Would stay again if in the area

Good little room. We stayed during the heatwave and the room was without the AC so it was hot. Lovely bathroom, clean and spacious. Service was nice and helpful but getting a breakfast in the morning took longer that expected. But it was tasty!

Nice hotel

Arrived mid evening, parking available. We were able to leave car in car park the next morning to have a quick walk around the town. First room we were showed to was unbelievably hot (it had been a hot day) but found that the towel rail was on in the bathroom, and couldn't be turned off and was like a furnace. Also room was only laid up as a double, no facility for a third bed (we were 3 people). This was quickly resolved at reception where we were given a family room, which was much better and cooler! Lovely fluffy towels, hair dryer in the room as well as tea and coffee making facilities. Didn't eat in the hotel/pub but did have a drink at the bar. Lots of regulars eating and also hotel guests. Great hotel, very friendly staff.

Lovely experience and obliging staff. Warm and welcoming.

It was walkable to all the places we wanted to see. Very friendly and helpful staff.

Only stayed for one night but a beautiful place Our room was lovely n comfortable the staff were excellent and great atmosphere n a live band so thoroughly enjoyable and a lovely village with a fantastic church and old buildings.

Nice friendly bar staff lovely food great

Cute village with Cottage type feel with a lovely dining room and pub all around cleanliness was 100% and they are 100% there for any of your needs 24/7! Would stay anytime I was back in the area.