더 벨 앤드 보틀

Guests complained about property being dirty and smelly

On checking in to my stay, the staff were very unhelpful. So much so that they didn’t explain to me that in the morning there was a back door you have to exit from, without knowing this information I found myself locked in the property with no idea how to get out. This made me very late for work. My room was boiling, and wasn’t advertised that it had no windows that opened to the outside. The windows to the room opened out in to a corridor leading to other rooms. This meant the room was also pretty loud with people walking past the door and windows. On arriving back from work on my second night stay I was greeted by a much more helpful member of staff that told me that I should never have been given that room due to a key to the room being taken by a guest and it was a safety issue. I then had to switch rooms. At least the new room had windows that opened to the outside. Personally I will not use this “hotel” again. Unfortunately the price did not reflect the type of stay I received. To many negatives in such a short stay is worrying.

Breakfast should be till 11 AM on an weekend. Location is amazing and rooms are very good!

Staff were very friendly. The rooms are adequate

Lovely place to stay. Spotlessly clean, friendly staff. Ate in their Indian Restaurant and food was very good too. Would 100% stay again

Nice and great food!

Positives Free and ample parking. Negatives Hellishly expensive restaurant with no discount for residents. Poor selection of beers or ales. Cleaniless of the room in particular window sills left a lot to be desired. The downstairs of the hotel is a restaurant and nice looking but upstairs was the complete opposite. Advertised as a hotel, when in reality it is a restaurant with bedsit like accommodation. Breakfast order was taken the night before with a set time. Small cups for tea and only half filled and rather stewed. Poached eggs were cold, hard and rubbery. Sausage looked half cooked and rather pale like it has only been griddled one on side. No choice of toast, simply given white. Overall it was disappointing and certainly won't be returning.

There was a party going on in the restaurant downstairs until gone 11, and the music was loud enough to shame the entire room. Avoid staying here, the room is less than basic, plain white walls and bedding, windows that open into a hallway, and the WiFi doesn't work. Giant air con unit just pulling air from the next room over, horrendously un-eco-friendly.

Great staff and superb breakfast

Hotel was good and food was amazing. Best authentic Indian food I have eaten outside if India.

I must admit to being surprised as I was expecting a traditional pub with rooms and not an Indian restaurant however the staff were so very friendly and helpful. The food was very good if a little expensive The hotel accommodation was excellant value especially as it included breakfast.

A lovely stop over! My husband and I booked last minute and couldn’t have been more pleased. We were made to feel welcome from the beginning of our stay to the end and the Indian restaurant hit the spot. Will definitely be back

Great place to stay comfy bed good breakfast very welcoming will stay again

Lovely place to stay very welcoming comfy bed good breakfast

Lovely friendly staff, room was comfortable but a little basic. A mirror in the bedroom would be a welcome addition. Breakfast was nice. The hotel is on a busy road but the view from the back was stunning. They run an indian restaurant with lots of events and we were told that the food was great. Would stay again.

Great welcome from the staff who were pleased to help. Show my room and friendly at bar. Room very spacious and decor clean and modern. Bathroom and shower excellent. Breakfast very good and service brilliant.

Business like welcome . Room had air con for a very hot day. Excellent facilities in room but no natural light. Good meal in evening and good breakfast. Good service at all times

Enjoyed our stay , food was excellent , made very welcome .

Hotel could not improve on anything. Staff very helpful polite food in Indian restaurant excellent. Would stay again and recommend.

A real surprise! Really lovely place, super friendly & helpful staff, particularly good shower & breakfast! Thoroughly recommend.