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No food in the pub, TV had a damaged screen , no hot water.

The worst place we have stayed in years. Played dance music till 11:30pm every night, sheets had blood on them, bathroom had black grime around the shower/bath. Stay well clear

Room 10 Described as Deluxe Double!, I wouldn't give it one star. 2 bath towels and one hand towel that looked as though they had been used and refolded. I didn't feel brave enough to do a 'sniff' test. No hot water after letting it run for two minutes. No bath mat. Bath panel hanging off. No toilet roll holder. No hand rails for shower. No nonslip mat either. Main light in bathroom didn't work and kept flickering so light not adequate to see to shave.  Not even any soap, although information board on wall on way in states 'toiletries'. No milk for tea and coffee. We didn’t stay. Then had to fight for refund. Have written this sfter cooling fown period. Room was generally grubby and not welcoming. Lack of equipment and facilities would not qualify this room for one star on any tourism rating scheme, let alone a description of 'Deluxe'.

Our double room at this hotel was airless, stuffy and smelt stale. The windows wouldn’t open and it was very hot and humid weather. A double room with only 1 bedside lamp. Dirty towels from a previous resident in the bathroom,bath panel adrift from the bath, 2 mismatched cups. Overall a very tacky experience. We liked Saltash and the cafe across the road was lovely for breakfast.

It might be better during the week but there is live music on Friday and Saturday nights. A sign mentioned that they would normally stop by 11pm but they were still playing and singing until 0:35am. Our room was just on top of the 'entertainment' area and the bass and singers were very loud and you could hear the door banging shut whenever someone left the pub. Beds and mattresses were very uncomfortable and smelly, the towels were not very clean. The window was single glazing so you could unfortunately hear all the guests chatting/shouting in front of the pub. Bathroom had seen better days, no soap was provided and there was no ventilation. The fan was so clogged up it no longer worked. It might be ok for guests who can no longer drive home after a night out, but if you are hoping for a good night's sleep better stay elsewhere.

Towels didn’t smell great. No soap. Very hot in the rooms. Quite basic. Fine but wasn’t amazing value. Moretti was great on tap. Pool table was good. Staff were good. Friendly

Room was clean but tired, but good location. Little things like a shelf in the bathroom required plug in sink needed mending. How to switch on bedside lamp was not clear. Ventilstion in room was poor. No breakfast but had a good one at the railway station.

Very good value for the price

Easy to come and go. Friendly staff. Welcoming

We have stayed here before, our third time now. Here in Saltash to visit my brothers and this weekend, Saltash Regatta! As the Brunel is located in the high street, it has all the facilities built in around it.

In the bar young people were vaping filling the room with vape emissions/fragrance, not sure that is allowed? I appreciate the saying you get what you pay for £61.00 per night, alas we found there was no bath/shower towels, (that was resolved). The noise was caused by other residents who were inconsiderate (not the owner)

After reading other comments I think it’s changed hands a few months ago so I’m making an allowance. In saying that the constant reviews recently were all saying about the poor beds. This is probably the one thing that hasto change. The delux room (not sure what constitutes it being delux) beds were very much sub standard. The double sunk in and the single when placing my hand on the mattress to test the firmness, has all the springs pushing through which once laying on was extremely uncomfortable. Change the mattresses and invest in new towels and it will make so much difference on the reviews. The price for the night was cheap so if your looking for cost only, it’ll do you fine.

Really spacious bedroom and made such a nice change staying in a pub rather than the normal Premier Inn / Travel Lodge etc.

Pleasant stay cozy atmosphere

Sorry to say that,The property not for suggesting to someone.its very poor experience in our life. Smoking smells and very bad furnitures. Couldn't sleep well because of damaged bed. Any way i won't be there with my family again there.

Not good. The dog muck in the car park should have been a warning. Staff were lovely really helpful but the place is tired, bed’s uncomfortable I’d say the bed needs replacing. Mattress broken. Dirty towels in room. Hairs in sink. Needs a complete re fit to be on par with other places i stay in using Hotels.com. This is below the standards I expect. Was cheap but id happily pay more for better. No ales. Only lager.

Lovely service

Room very basic couldn't open window Noise from bathroom all night didn't sleep tried emergency contact number no answer, Very disappointed Food was good noise ect let the stay down

My first room double had a broken bed. When I tried to leave on Christmas morning I could not open the door I tried ringing but no-one answered. I had to ring my son who lives Saltash he came to the Brunel and was able to raise the alarm with the hotel. They gave me the room next door which was ok. What have I been charged for this 4 night stay.

Some allowances must be made as the Brunel is an old building such as the floors are a bit uneven, windows are single glazed. There was little hot water and water pressure was poor however the rooms were warm and the bed was comfortable. The Brunel does not serve breakfast but next door is the Fresh Fox, a good café or Olivia's Brews and Bites across the road, well worth a visit. Bar meals are served in the evenings.