더 크라운 런던

My Louis Vuitton Hand held Luggage was stolen from the hotel lobby as I wait for my cab to the station. My MacBook, jewelry, personal item, wrist watch gift items was all in the language. I all got in response was that it is a public area and they don’t have control. Meanwhile there is no sign or prior warning to such a crime often taking place in the hotel. They referred me to the police

Stayed before.

Loved the little note in my room! It did say Mr however and I am a Miss haha. Loved my stay and had the best sleep ever!

Had a great stay. Staff at reception were polite and prompt, air conditioning worked a treat. Only slight negative was the bed was a little on the firm side for me, but that’s personal preference. Lovely touch with the hand written note and snacks in the room. We will definitely be back next time we are in the area

Dirty, elevator not working, window inside the room is broken. Many maintenance issues.

Property is tired and it looks as though they are updating some areas. Some parts such as the corridor from the car park to the scruffy lift is a disgrace. The lobby is actually quite pleasant but pass through there to a very tired dining room for breakfast. I have read poor reviews but it was actually OK . Price for a room although still not cheap is a much lower than other properties. Cricklewood is hardly the most salubrious part of London either. It suited us as it was a bed for the night as we were visiting family and spent little time in the hotel. Staff at the desk and breakfast were pleasant .

Several Maintenance issues, elevators not working, breakfast not good at all. Not clean.

Familievennlig, personalet på frokosten og rommet og en god leder.

Takk for et forbedret og hyggelig opphold Vi ønsker å takke hele teamet for gjestfriheten under vårt opphold. Spesielt en stor takk til restaurantpersonalet for den gode servicen under frokosten – det satte vi stor pris på hver morgen. Etter noen skuffelser ved starten av oppholdet, særlig knyttet til halvpensjonsmiddagen og servicen på puben, ble vi positivt overrasket over hvordan dette ble håndtert. Vi vil takke sjefen for personlig oppfølging og for at du tok oss på alvor. Den hyggelige overraskelsen vi fikk som kompensasjon gjorde stort inntrykk på oss – faktisk så stort at vi valgte å forlenge oppholdet med tre netter. Det er sjelden man opplever en slik vilje til forbedring, og det har vi virkelig lagt merke til. Takk igjen for innsatsen!

Das Hotel, obwohl es ein 4 Sterne Hotel ist, ist in die Jahre gekommen. Der Speisesaal bräuchte neue Möbel und eine Farbauffrischung. Bei den Zimmern sieht es ähnlich aus. Von Aussen ist das Hotel noch chic.

Room was fine for a single stay and well priced for the area, with room being spacious and clean. Breakfast was excellent and the staff helpful. Minor issues which didnt affect stay but need to be noted. Sink was missing a plug so couldnt use properly. Wall light fell off when touched. I would recommend and would return to use again.

Nice staff. Spacious room. No fridge in the room and quite noisy

To wasn’t working, the room had few amenities, bed was not comfortable- no extra pillows and verythe room was noisy

Absolutely disgusting, floor in our room was filthy, bath all chipped, mold in bathroom large amounts. Food you wouldn’t serve a dog. Shocking. The only good thing was the lady that checked us in as she was very nice. I would expect a refund.

Room was not clean. No sleep due to noise. Didn’t stay full stay left before end of trip and checked in somewhere else. Blood on sheets. Food on floor.

Hotel bolted onto an old style London pub … room was big &comfy bathroom clean & modern …overall needs a little refurb.. breakfast was good buffet or order off menu for £8 extra ! Staff were polite but not really helpful 😁 Extra for parking out front or underground car park £20 for 24hrs run by NCP..and swimming pool is £15 extra

Slidt hotel, smånusset. Dårlig wifi

We really enjoyed our stay here. Easy to get to central london via tube. Hotel was comfy and clean. Some nice pubs and cafes around and an amazkng bakery just across the road!

Underfloor parking for £20 and without air circulation. We could hardly breathe. They had only one old very small smelly lift which was not safe at all. Breakfast was very weak and limited. You should be lucky to have a croissant! They charge a lot but even there isn’t fried egg in their breakfast. Only one coffee machine for over 60 guests at a time! Very busy hotel restaurant with tight space.

Excellent front of house staff. Lovely hotel lobby, however the carpet in the room and halls needed cleaning or replacing. There were drain fly's in the bathroom, no matter how many I killed and the room felt a little damp at times.