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Staff are incredibly frustrated friendly and very helpful, going above & beyond! Our room was clean and met our needs. Food was some of the best we had while in England.

Staff friendly and helpful Parking on site a plus Had a great one night stay Will return in the future

Lovely mid-week break at The Dial House. The service from the whole team was excellent and rooms were clean and well presented, although our LLB room would maybe benefit from having a small wardrobe with drawers rather than just a hanging rail. There is plenty of parking and a quiet garden at the rear where you can escape the bustling High Street. The skate dinner was exceptional!

Staff were kind and helpful. Room was tidy and clean.

The room was very clean and nicely decorated. The staff had the fan going to cool down for us since the heat wave was still going. The room had everything we needed but it was on the small side and had no A/C. Check in was very easy and parking on site was a great amenity. Breakfast was pricey and we decided to get pastries and coffee on the nearby coffee shop since we’re not big breakfast people. The hotel is very well located in front of restaurants and water running through the town. It’s a great place for families and pet friendly.

We had a pleasant stay, will definitely recommend for first time or returning visitors to Cotswold.

My wife and I have just returned from a wonderful stay at The Dial House in Bourton-on-the-Water, and we honestly couldn't have asked for more. We happened to visit during an exceptionally hot spell, with temperatures reaching 36°C, but the staff were absolutely outstanding throughout our stay, doing everything possible to ensure all guests remained comfortable and well looked after. Their professionalism, friendliness and attention to detail really stood out. Our room was beautiful and comfortable, the dinner and breakfast were both excellent, and enjoying cocktails in the stunning garden on a warm summer evening was simply perfect. The location is unbeatable too – right in the heart of the gorgeous Bourton-on-the-Water, making it easy to enjoy everything this beautiful village has to offer. Thank you to the whole team for making our stay so memorable. We will definitely be back!

Absolutely amazing location, staff were faultless.

The whole place was charming and full of character. Check-in was fast and reception took us to our room personally. The room was beautifully decorated. The bathroom was modern and clean. A nice selection of teas and biscuits. This is not a negative but something to be aware of; since the building is older and refurbished, the stairs are a little narrow and lean so make sure you are comfortable with navigating not so perfect stairs if you choose to stay in the upper levels. Back to the positives: the garden area was lovely with plenty of chairs to sit and enjoy, there were EV stations available, a small pub and restaurant to relax and unwind (we didn’t try it out, but the smells coming from the kitchen were wonderful). Most importantly, right in the heart of the village so you can walk to everything.

Charming inn right at the heart of Bourton-on-the-Water. It was a short walk to the shops and pubs/restaurants of the town. Chose it because it had a room that would accommodate three ladies on our little tour of the Cotswolds. Our room had two separate bedrooms, one with a large bed and then another with two twin beds. Bathroom was updated and roomy with a full tub and shower. Would be perfect for a family also. The inn was built in 1698 and has historical charm, but was nicely renovated. Lovely restaurant which we didn't have a chance to try, and a sitting area where we had coffee. Everyone was lovely and kind. Would highly recommend.

It is a very nice hotel but arrived and were told that hotel was pretty much closed for the evening so no access to the bar or lounge etc which seemed disappointing based on the cost of the room

L’accueil, la qualité de l’hébergement, les repas, la terrasse ! Tout est génial et la localisation dans un village bucolique est magnifique , !!!

Localisation, qualité de l’hébergement gentillesse du personnel et qualité des repas souper et déjeuner.. Le stationnement est très pratique … Les salons et la terrasse sont très appréciés !

Absolutely fantastic place decor was great friendly staff excellent breakfast beautiful garden

The Dial house is great ! Very clean and comfortable with great staff and food. It’s located centrally to the little town. The model village and motor museum are very close too. We had a lovely one night stay.

Just a lovely lovely place in the most beautiful village.

Gorgeous hotel! Staff were so lovely, the location was perfect and the rooms were so unique (we stayed in Oscar). The only issues we had was that it was pretty loud from about 7am with bin men. Nothing can be done about that, but a heads up would have been nice as we were looking forward to a lay in after a busy day. We also found some old contact lens wrappers in the bathroom and weirdly old blood on the shower wall. Was slightly disappointed but nonetheless had a great stay.

A lovely well maintained hotel. Staff were very helpful and friendly. When I arrived home I realised I had left my watch in the hotel room. I called the hotel and they posted it that day and it arrived at my home the next morning. Very impressed with the efficiency and honesty of the staff.

Delicious breakfast and helpful staff

We didn’t eat at the hotel, so we cannot review that. But the convenience of the hotel was fantastic for our short stay. The parking on site was excellent, but do not forget to register. The staff were helpful and friendly. We stayed in one of the coach houses and it is in need of redecoration. A minor point in our fantastic stay.