The Dukes Head Hotel

Very clean and comfortable - really nothing more required to make our stay better

Nice hotel in the square, centrally located well appointed. Friendly staff. Nice building, clean comfy hotel room. There is apparently new and old part of the hotel. My room was in the new part. TIP: Park in the square at the front of the hotel for £2 overnight. The hotels own car park at the back is £15!

Stayed next to the lift shaft - bad nights sleep

Disappointing. Asked for a quiet room, was put next to the lift which was up and down all night. Finally cracked at midnight and insisted I was moved. Corridoor smelt unpleasant. Parking on site was £15! Whereas on the square opposite it was £2. Rooms small. Breakfast was good though and staff pleasant

We last stayed here in 2018 and found the place to be a bit tired and the overall experience very disappointing. Over 6 years later and it’s no better. We were advised to take the lift to the 3rd floor and turn right to find our room. The room was actually tucked away in the eaves at the far end with a high window and no views plus the blind was broken and wouldn’t stay up. We paid extra for breakfast and it was dire. Poor quality, poorly presented, badly stocked and cooked without care. Semi cooked hash browns, fatty bacon, sloppy eggs & cheap sausages. The coffee is disgusting & tastes like instant if you can ever get it to pour out of the silly pots! Furthermore the staff seemed to like having full volume discussions about “their jobs”. Also the music is not in keeping at all! I don’t want to listen to Britney Spears singing Oops! I did it again! Whilst I’m eating breakfast!!!

Everything was perfect until landed with a £60 bill for parking for 2 days. This was not noted in any of the constant emails sent out by the hotel.

Nice comfortable stay. Shower wasn’t great pressure wise, and was a fixed setting (couldn’t move the shower head) due to the configuration of the shower set up also not ideal for anyone over 5’10 (room number 406) but not a bad a stay for the money . Didn’t have breakfast so cannot comment on the food.

This is a wonderful hotel. All the staff were very friendly and helpful. The hotel is spotlessly clean. Our room is in need of redecorating after what looks like an old damp issue from a water leak outside the bathroom but didn’t cause us any issues. The hotel is in a very good location and we would recommend it to anyone.

Great stay

Warm welcome, comfortable room, friendly staff, excellent central location

WiFi, poor WiFi, couldn’t host my meeting so had to reschedule

This hotel is ideal for a break in north Norfolk and is very reasonably priced. We stayed in mid December 2025 for two nights. The hotel is in very good condition and very well kept. We dined at the hotel’s restaurant both nights and had fabulous meals with excellent service. The hotel is sited in Tuesday Market Place, the centre of Kings Lynn and just a few hundred yards from the main shopping centre. It’s also opposite the Corn Exchange venue. We didn’t use the hotel car park (which is chargeable) but paid to park in Tuesday Market Place in front of the hotel which is easy to access. I really can’t fault the hotel in any way at all. Spot on and we will return.

Being the week before Xmas, we wanted a peaceful rest We made an on line booking for a family room, on arrival we were given number 112 which when we realized at 5.45 am that a waste bin collection lorry had a collection which woke us up there was a lot of noise with no consideration to the people sleeping in the rooms above this area. We paid very good money £117.00 for one nights stay, we did not choose this room we were given this room, saying you are allocated to room 112 upon arrival, why where we given this room? they saw one of us has a disabled walking crutch. The room is at the end of a corridor and is a very long way from the reception. The hotel knows very well that they book a waste collection and should have full control over when it will be collected, in our case we were fully let down by the hotel. In addition we expected 4 star treatment from a 4 star hotel, in our opinion the hotel is only hanging on to it's 4 star rating, the hotel has a excellent facade in blue and white but inside it is faded and very well worn, the carpets had seen better days there was wall deterioration, the plywood boards that help on the steps have totally gone to pieces in respect of totally being worn out, paint wise and need a full repaint, there were bits of formica split off in our room the beds were not that comfortable and we tossed and turned all night. Just not a very good experienced. I would state that in our case the only compensation is a full reimursement.

Didn't agree with them charging £10 for parking when it was only £2 outside

Always a pleasure to stay here, clean rooms and tge reception staff are amazing and friendly

It’s an ok hotel, didn’t eat here, fire alarm went off during the early hours so not a great sleep.

The hotel was good and service friendly. However we had booming bass music until midnight. When checking out reception told us it was a Christmas party and would be loud at that end of the building. Excellent location.

Friendly staff and easy check in .very spacious room but with miss match furniture Room was five flights of stairs with no lift Car parking is charged at £10 for 24 hours

Super friendly ppl

Breakfast was exceptional