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Booked for two night's, arrived to be told kitchen was close due to issues, room was dark, bed uncomfortable, cold tap broken, and towels smelt odd, went out to get something to eat and got back to find pub shut up, admittedly I had been given key code but left in room as wasn't expecting pub to close on a Friday night, so no evening pint, left in empty pub all night, but were told someone would do us breakfast, which was basic, came back later in day to find kitchen still shut so no food again, we had decided to stop in a pub so no worries with food! Decided to leave then as one night was enough.

It was ok but the Breakfast was not good, it was lukewarm the sausages was awful and the eggs were greasy Did not enjoy.

The hotel was disappointing. The shower was not powerful. Breakfast was not good. We had to ask for orange juice and toast. Because we don't like cooked tomatoes or baked beans we got one fried egg, two bacon rashers, one sausage and some cold mushrooms, both days. I doubt we will stay again and we visit Rutland often. Definitely not good value at £108 per night

The gentleman who greeted us was friendly and polite, our room was a good size and clean but quite basic and there were no toiletries provided as stated in the listing. There was supposed to be a bar, restaurant and coffee shop on site- non of these were open. Breakfast fast was ok but consisted of two options, take it or leave it, there was no fruit, cereal or juice just a basic English breakfast. Overall the place was ok for our one night stay but we wouldn’t return

Hotels.com didn’t make me aware that the hotel was closed, the owners of the hotel were not expecting guests, as they were refurbishing the hotel, fortunately the hotel owners were great and arranged a room for me to stay. The hotel is in a good location to explore Rutland Water, I would be happy to stay again but wouldn’t book through Hotels.com

arrived, nobody there, place closed, had to find a hotel nearby

Very comfortable room perfect for a quick stay

We stayed for 1 night, arrived late at night, there was someone present when we arrived and they checked us in, breakfast was to be served at 8:30 in the morning. We showed up at 8:40 for breakfast, no one there, we looked everywhere, not a soul, we tried calling the hotel, no answer. Breakfast isnt really included if theres no one to serve breakfast! We had to go somewhere else instead. Only plus point was that the beds were comfy.

Location and very friendly helpful people

Beds and Pillows very comfortable Staff excellent as the food was too

The latest owners took over less than three weeks before our stay and the operation is clearly in transition. Management and staff very friendly, food was excellent and room was a little dated.

Helpful and friendly staff who had only recently taken over the property and were working on fixing some inherited items. Excellent full English breakfast.

The property could do with a revamp, but as the new management have only been in 2 weeks I'm sure this will be done, lovely staff and extremely hard working, a shame Expedia didn't tell them we were coming as the previous owner hadn't run the property properly.

Excellent location and staff. Food excellent

I was booked in for 2 nights but ended up only staying 1 as my circumstances changed, it was nothing to do with the staff or property. On the whole my stay was fine , bedroom clean and comfortable. I didn’t eat there so am unable to comment. I suppose the only complaints would be , the shower was awful , it was more like a dripping tap !! And although there was a garden area , it was tucked away across the carpark and no part was in the sun , also the main entrance wasn’t easily identifiable.. but other than that , the staff were friendly and helpful and the property was ideal for my needs just being across the road from Rutland water where I was doing the 2K Rutland swim

A proper Jewel in a crown of a County. About 10 mins from Oakham and 15 from the A1. Located in one of the many chocolate box villages. Large open bars and restaurant where nothing was too much trouble. Large car park and idyllic upper permenant Gazebo area with tables and comfy furniture. We ate outside under the canopy relaxed by the sound of the waterfall. The place was so quiet and relaxing that we felt we had the place to ourselves. So much so we stayed there all afternoon/evening and didn't venture out until the next day. Both my wife and I felt so at home. The food was absolutely to die for and so much care and attention was given. Cooked to perfection and presented so well. I couldnt finish my steak it was so large. So unusual for me. I was devastated lol but comfortably full and that was without eating the fries. My wife said it was the best duck she had ever eaten. The room was clean and airy. The bathroom clean and well maintained. Despite all the rooms being booked we spent a quiet night. We messed up as we didnt realise that Breakfast was included. After the evening meal experience, we realised we had missed out big time. We won’t the next time we stay, you can be sure of that. A big shout out to the hosts who were incredibly welcoming and fabulous chefs 👍 It would be an incredible wedding venue! In fact now I'm here I'm booking again!!!

Karen was a brilliant host.

Such thoughtful room amenities and very spacious. Very tasteful interiors. The food is excellent, worth staying just for that.

The room we got was toward the road so it was quite noisy.

Never been made so welcome, terrific team. Food incredible. Definitely recommended