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Everybody was lovely...i meeded a break and thats exactly what i got...the slight negative point is the jacuzzi was not extrwmely hot but it did not spoil my enjoyment :)

Great town, great hotel, great staff, great cooked brekkie

Booked a compact room but didn’t realise how compact would upgrade if visit again if price not too much

We had an excellent room. The food was excellent and the staff were very flexible and amenable as we were there for a reunion and wanted to change their admirable table settings for a more cozy atmosphere. Only glitch was the door key but easily rectifiable. The consensus was that we will be back next year.

Loved it here, quiet and clean

Hotel smelt musty on arrival. The room was clean. No remote for the TV, this was reported and they offered us a room swap but not that bothered by a tv remote. The hotel rooms were unbearably warm, no radiators were on. Breakfast had full English it was ok. Overall for a one night stay it was fine, wouldn’t really recommend for any longer.

Great staff

OK to rest your head but pretty tired and needs a bit of an update.

Room and bathroom were clean but could really do with an update . Bed very comfortable and we had goo nughts sleep.

Very dated but staff really lovely - pool looked green so we didn’t use the facilities. Served its purpose for a family event close by.

Staff were excellent Really helpful staff

Tired property in need of some refurbishment

Spacious room. Cold in the bathroom, until towel rail heated up. Ample towels, nice & thick. The radiator quickly heated the room. There was a heavy layer of dust under the radiator cover but everything else was thoroughly cleaned. Very comfortable bed. Good selection of breakfast. Excellent service for dinner the evening before, we were the last to order. Attentive staff and great food at all times. The leisure facilities were brilliant.

We arrived to a free room upgrade—yay! But as a disabled guest, stairs with no lift felt more like a surprise obstacle course. Still, we made it. Parking: easy. Heating: effective (once we played “find the radiator valve”). Pillows: minimal—one each & a lonely spare. Tea/coffee facilities were promising, especially the Nespresso machine… until we discovered its water tank had gone full biology experiment. We handed it in at checkout, hoping to save the next guest from a mouldy morning brew. Receptionist looked disappointed but offered no coffee, no apology, no caffeine-based comfort. The bath? No anti-slip mat. If you’re second in & it’s already wet, prepare for a slippery thrill ride. It felt like it might collapse under me— I’m 5'4", size 12! The shower pulsed like it was trying to send Morse code. Very odd. No plug sockets near the bed, which is more than inconvenient when you need to plug in medical equipment overnight. Cleanliness was mostly good, but cobwebs lit up like Christmas when the lights came on. Poolside showers were cold, hard to adjust, & one door wouldn’t close. Lockers? Not enough locks. Trust issues activated. We were on a room-only basis, so sadly can’t comment on the food—though the menu looked tempting enough to regret missing out! Reception on arrival was... not warm. No smile, no info, just a laser focus on taking card details. Definitely not a graduate of charm school. Despite the flaws, the price makes it a stay we’d consider again.

This is the third time my wife and I have stayed here and it is always lovely. Just out of time so really quiet and peaceful but close enough to walk in to shop or browse. Friendly staff, free jaccuzi, always ready to allocate our preferred room, very good value for money: what's not to like? My only little moan: the breakfast buffet could do with a little more variety, eg nuts with cereal. But the hot English b/fast is always great and made to order!

Our 2nd time here and we had a lovely relaxing stay. We used the leisure club enjoying using all but the gym.

Room was very shabby and dirty along dado rail and upon walking into the bathroom I noticed the floor was very slippy and felt greasy and there was a chemical smell in the room. Despite this I had a good nights sleep and the bed was comfortable. Breakfast was delicious and the staff were very friendly and pleasant.

We had a pet friendly room, it was a bit tired, but what a location and friendly staff.

Was ok stay the pool and hot tub area could have been better very slippery pool was a odd colour an the rooms carpets was very discoloured staff was pleasant and helpful

Parking was good hot tub never tried