The Old Quay House

Excellent staff and location with good food. However, our Lodge had a leaking front door, mould all round the shower tray and grouting, a shower tray that filled with water when using and lumpy pillows.

Great position with room overlooking the estuary

Great food and views of the estuary, friendly staff. Comfortable bed and a great power shower. Definitely will return.

Really enjoyed our stay at the old Quay Inn. Our room overlooked the estuary,what a wonderful sight.Didnt eat her as we had with our family. Very high standard of hygìene

Ideal base if you want to visit multiple places. Relaxing watching the estuary fill up and the ducks returning.

Comfortable room, easy check in, newly refurbished.

Comfortable and clean room. Great view. Quiet. Excellent attention to detail, from the bird book and binoculars to cotton balls and dressing gowns.

If you stay in room 6 you get your own veranda and not overlooked. Amazing views. Quiet. And waking up to the view of the estuary. Wow. It’s worth paying extra. We will go again.

Lovely welcome, fantastic view from room 7 and the bird book and binoculars definitely came in handy. Disappointed that the excellent food at dinner could not be tried at breakfast - arrangements were offered to eat next door but we were so full from the night before we didn’t bother. Will definitely revisit.

Shown in the rain to lovely position with decking overlooking estuary & birds. Staff did not show how to operate heater or manage the door locking system. Did not mention there was a fridge. We had to walk back to main building for assistance. The room was truly tiny like a caravan and at £160 per night with no breakfast, rather a shock. We later learned that the rooms had been 2 rooms but had been converted into 3!! Rather greedy we thought. The guests next door door could be heard through the walls & there was a smell of drains in the tiny bathroom & mould in the shower. The staff very quickly replaced our fridge as it had a broken freezer door and this was much appreciated. So overall a lovely location but disappointing.

Lovely staff, great location

Nice staff and nice room. Will stay again.

Lodge at the back of the proerty had a RSPB nature reserve outside the window was beautiful.

Stayed here for two nights in one of the cabins overlooking the river. Overall very impressed and a good stay. Yes the cabins are small but it states that. It's cosy, warm and comfy. Good bed and towels. Whilest the location isn't really central, The station is a 10 Min walk at St Erth, take a torch as at night it's dark. Hayle 20 Min. Birdies and old Forge close by. Staff were friendly throughout.

Own private socially distanced accommodation. Beautiful views and perfect location.

Great stay , not nice we

Excellent hotel, though a trifle pricey considering out of season stay. Very bad weather (Storm Dennis), so room service brought me an additional room heater - position of fixed radiator under window not ideal, as the thick curtains covered it, I tucked them up onto the window sill out of harm's way. Bathroom was very cold indeed, it appeared floor tiles must be bedded onto uninsulated concrete - the floor sweated and was soaking wet throughout the stay. However none of the above was more than a glitch - the hotel and all staff were excellent, food was good, and service first class. I stayed as a single occupancy, while visiting my girlfriend who works and lodges in the town, We were looked after very well indeed, and I would have no hesitation in staying here again, and would recommend the Old Quay House to anyone

We were given an upgraded room for 2 of the 3 nights which was great. Really comfy rooms. Fab view over the estuary, esp in the morning watching the birdlife on the water. The breakfast was a continental breakfast which was fine. I was hoping for toast and a light cooked breakfast, but the ham and cheese was of high quality, and other available items were all good. I totally understand why it's not feasible to imply a chef for one of two cooked breakfasts in a quiet time of year! No complaints at all....it was a lovely stay and the owners/staff were v friendly and very helpful too. Highly recommended and I would go again.

Very charming and cosy lodge with amazing view of the estuary. Water pressure a little strange in the shower. Pocket sprung mattress would raise comfort level to a five