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Fully lived up to expectations

The staff were both friendly and helpful Would stay again

We had a one night stay at Pembroke Arms. There is no lift and we were put on the top floor - lots of stairs. This is an old building with lovely features including air conditioning which was great as the weather was very warm. Staff were friendly and efficient.

Great place to stay. Excellent staff, surroundings, atmosphere and food.

Thoroughly enjoyed our stay. Staff were all very friendly and helpful. Had a meal which was excellent. Room was lovely, great shower and very clean. Thank you

One of my favourite hotels in the Salisbury area. Amazing food, fabulous service from the staff. Would highly recommend.

Really nice, comfortable hotel. Would definitely book again.

The communal areas are delightful...wood panelled rooms, squashy sofas and a huge open fire. The room was small but was advertised as such and was fine for just the 1 night. Very comfortable bed with lovely white crisp linen. The welcome brownies were also lovely. The room was only lit by lamps, so the lighting was very low that meant I was unable to read in the room. Breakfast was good. The customer service was efficient but lacked warmth...the bar staff/ waiters were fine but didn't smile or seem particularly concerned as to whether you were having a good time or not. Saying that I'd probably stay there again.

Always excellent service

Sadly not a good stay. There were no steaks at 7.30 and the liver was basically unedible

Really nice place.to stay, comfortable rooms, nice bar and gardens

A very professional and well run pub with very good friendly staff. Quiet excellent room and very good food

Lovely Place

Great retreat due to cosy rooms, great bar and restaurant with excellent meals and spacious private parking. Wilton House at walking distance. Street side rooms may suffer from traffic noise when window is open.

A great find. Staff were friendly and the hotel had great depth of character. Nice historical feel. Food offer was modern and breakfast was delicious.

Good environment and good stay. Staff are friendly and attentive. Breakfast is included with good quality. My mom loved the turmeric drink much.

Great service, lovely outdoor area.

Hotel was an old world coaching inn with lots of stairs, loads of character and large rooms. Decor in keeping. Variety of different eateries and food style on the premises. Ample breakfast with plenty of choice. Room was cleaned daily with fresh milk and cookies replenished daily too. Staff were very friendly and accommodating. Location allowed easy access to Salisbury by bus.

Wonderful hotel with plenty of character and lovely staff. Good atmosphere too! I will definitely come back again.

A wonderful experience! Gracious, welcoming staff. Fabulous breakfast. Beautiful rooms and luxurious beds. Tea, coffee, brownies, hot chocolate in the room. Amazing antiques and history everywhere!