더 쉽 앤 펭귄

What a lovely find this hotel was. Very smart boutique hotel. Bar and staff were amazing and very attentive. Food was lovely. Room was very clean and everything was provided. Top spec toilet rolls, tea and coffee and shower gel, shampoo/conditoner. Short 10 min walk into town which is worth a look. Continental brekkie was all you could ask for and eat as much as you wanted too. Only ask would be biscuits in your room to go with the tea/coffee. Would definitely return again.

A very well equipped and well furnished property. The home was really cosy and comfortable and excellent value for money.

Our stay was excellent. Very friendly hotel and helpful. Room very nice and comfortable.

Friendly staff, lovely spacious room, loved the decor, spotlessly clean!

Staff and welcome - superb, friendly and efficient at all times - absolutely faultless. Room and premises - welcoming, clean and very comfortable. Food, breakfast and dinner - the Continental Breakfast was excellent and very nicely presented. We also had dinner in the bar/restaurant and that was good, well-presented and delicious. Parking - there is no parking but we simply used a nearby Morrisons and paid a modest price for parking there using the JustPark app. All in all, superb, we will be back.

Great hotel, lovely food and staff were very friendly and welcoming

The room was very comfortable and the bathroom was very clean with an excellent shower The bed was very comfortable and we both slept well

A truly wonderful place. Stylish, comfortable, friendly. We loved our stay and plan to return.

We had a lovely boutique room, recently refurnished with comfortable bed and excellent shower. Staff were friendly and efficient. Great value for money.

We received a really nice warm welcome from Jan. Check in was straight forward and easy. Jan explained where everything was and how everything worked. The property has been renovated to a really high standard with quality materials. Food is excellent, and all the staff were polite and friendly. making everyone relaxed. Very enjoyable stay. We will return.

Spent a couple of very relaxing nights here, great Pub with lovely, well equipped rooms and cracking continental breakfast, didn't eat but food looked lovely, hence the busy restaurant, great selection of craft beers, ciders and spirits, all very reasonably priced. Fantastic staff who couldn't be more friendly or helpful, highly recommended & won't hesitate to return.

Great place to stay in Wells

A lovely hotel: great food and service. Stylish decor, very comfortable place to stay.

Great staff,

Last minute booking. Great room, great dinner,great breakfast. Fantastic.

Me and my partner stayed here for a weekend away and it’s safe to say we loved it. The room was beautiful and so comfortable, I think we both came away disappointed we weren’t staying for longer. All the staff were really friendly and chatty and the food was delicious!

The whole place is beautifully fitted out with careful attention to detail, so first impressions are good. The staff are willing and friendly, but there is a mismatch between appearance and expectation. The room was not serviced as expected (perhaps this was an oversight) and as this relatively business feels its way, it trips over itself trying to embrace popularity and sophistication.

Amazing place to stay in the heart of Wells. Excellent condition of all the rooms including lovely bar. Staff were first class also. Well done

Fantastic very for money. Very attentive staff and the room had everything I needed for the stay. Bed was comfy and room was very spacious and perfect for working on my laptop. Parking was great and the meal and drinks in the bar were top class. Would highly recommend.

The stay was excellent. We liked the place so much we booked a second night. Jan, Max, and Finn were are extremely helpful. The rooms were brand new and gorgeous, the showers had incredible temperature and pressure and the beds were comfy. Could not recommend more. The Pub also played good music and had an excellent selection of beers on tap.