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Very nice stay and lovely breakfast

We recently stayed at The Woburn Hotel (Luxury Cottage) and unfortunately it did not meet expectations. The staff, bar and food were all very good. However, the issue was with the accommodation itself. When booking, the photos on Expedia gave the impression that the cottages had similar features, particularly the room with the freestanding bath at the end of the bed. It is not made clear that there are multiple different cottages with completely different layouts, so we reasonably believed the photos were of the same cottage. The room we received was very different from what the images suggest. The overall condition of the cottage was also disappointing. It felt quite outdated, slightly dingy, and not particularly clean or well maintained — not what we expected from a “Luxury Cottage”. The bathroom was the worst part, with visible rust, limescale, mould, dirt and marks on the bath. It did not feel clean or well looked after. We raised this at checkout and also through Expedia. Expedia have been helpful, but the hotel has ignored all communication from both us and Expedia, which is very disappointing. We are simply seeking a partial refund and acknowledgement, but due to the lack of response, we would not recommend based on this experience.

Superb food but very tired bathrooms with dirty looking tiled floors, tap water is labeled bizarrely as not drinkable and also hot water in some rooms does not get hot enough for a bath.

Justva great stay

Rooms lovely big , clean , main radiator didn’t work . Pillows need renewing Bar area messy , trays of glasses dirty dishes left in bar area . Had to wait ages in bar to be served while they got drinks for restaurant. Excellent position to get to places and plenty or choice for restaurants to eat .

Great location, rooms were nice and spacious, would highly recommend Staff very friendly

Yes

Comfy bed and quiet location

Very friendly staff

Adjacent off-road parking. Nice warm welcome on arrival, efficient straightforward check in. Good sized, clean room. Easy to figure out how things worked. Bar and restaurant staff friendly, good choice of food at reasonable prices. Quiet at night. Breakfast was ample with range of choices. Check out simple and unhurried.

No

Great accommodation again

Lovely stay

Room was great and staff were nice. The only thing we didn't like is that the water from the tap was labelled no drinkable but there was only one small bottle of water per person which wasn't adequate. There was tea and coffee facilities but no water for it so we left early. Would stay again but next time bring some extra water.

Great locations rooms in the old hall a lot better than the outbuildings.

Room value, service and booking was good. However the prepaid breakfast was extremely poor value, had limited choice with items running out and not heing refilled. I have been a regular customer of brunch at the hotel using their a la carte menu, which has always been good. However the prepaid breakfast as my.first time as a staying hotel guest was not the experience i expected. It did not warrant the £18 per guest i paid. Choices were limited, items were in short or no supply and poached eggs were undercooked and cold. It has spoilt my impression of the hotel and i hope they will find a way to recover my custom in the future.

Everything perfect 5+++++

Good comfortable room

Amenities can improve - no fridge, no table tissues, no iron :( No water dispenser or vending machine either - there’s only one corner shop in the village that closes at 3pm :(

Nice accommodation & surroundings.