Washington Central Hotel and Sleepwell Inn

The hotel room was a bit cold but other than that the 2 days we stayed there were good, decent breakfast.

Room on first night was only setup for 1 person, had to ask for towels, teabags, Milk and others. Room itself was really nice. Fire alarm at 6.30am, on top floor no lift started walking down the stairs ( walking difficulties) met a man coming up who said false alarm. phew, no information at all from hotel even when we asked.

We thoroughly enjoyed the leisure facilties.

Very dated and couldn’t get a drink after midnight

Bed was so comfy we slept like babies. Food was excellent, I’d highly recommend the hotel.

Lovely people and place.

Initially was given a room In a separate building right by a main road. After a 6 hour drive I decided this wouldn’t do and rang the hotel to ask for a room in the main building. Paid £50 more and was sent to a room. The door was already open, with lots of furniture in the bathroom blocking access and nothing on the bed. Went to reception and was given another room she was sure was ready on the 5th floor, the lift did not work. When we got there there was rubbish all over the room, wet towels all over the floor and the beds unmade. Clearly someone had checked out and it had not been cleaned. I rang reception again and was given a room on the first floor. It was a better room to which I was grateful. Sadly all the rooms are linked to the one next door with no soundproofing. A couple kept us awake until past 3am playing music and shouting. Breakfast was delicious though the atmosphere was spoiled by three men making racist comments all throughout reacting the news on tv about the riots. We enjoyed the bistro dinner in the evening though I’d ordered a beer prior and wasn’t given the wine flight tasting as part of the special offer for getting a three course meal. No one explained. However the waiters were extremely welcoming and professional despite this niggle. I spent a lot of money at the hotel for a one night stay with my daughter, after a 6 hour drive from London and had to do the same journey back the next morning. I had 4 hours sleep and felt a bit messed around.

Lovely hotel

Lovely staff and food was excellent. We had a great sized room for the 3 of us but it was so hot in the room it made sleeping a bit difficult.

staying in the sleep well annex, 100 yards away from the main hotel/restaurant, plenty of space in the room. pool was good and the hot tub was nice n warm. great staff really friendly and helpful. Will stay again maybe in the main hotel building would be more convenient.

The room was ok, bed comfortable, but pillows very soft no firmer pillow option, cobwebs arourd the window. Bistro food great with good service. Very disappointed at a £10 charge to use the pool and gym, this should be stated ion the website. Overall a good stay.

Very nice meal in Bistro in the evening

The hotel is outdated, on the main street, very noisy at night. It was very warm inside, could not open the window because of outside noise level. The shower mixer was not working, only hot water came so we could not take showers just using the bath which was inconvenient. It was reported but nothing happened. The food was good.

Car park too small

Upon arrival there were a couple of issues. The efficient and friendly staff resolved any problems and ensured they would be addressed. The food was fabulous . Could not fault the service.

The staff were Excellent and the food was excellent. The swimming pool could have been warmer, and the sauna was broken. But everything was great.

They didn’t have enough room inside main hotel send us to the different building like hostel , really noisy and zero clean point , and expensive.never again .they advertised different room and hotel .

Central location in the town centre. There is a pool and hot tub, sauna was out of order, and it's a small area. Changing facilities are small but clean. There are a couple of reasonably priced dining options in the hotel, but you're in the middle of town so easy access to other restaurants. The room was a decent size, but outdated decor, clean and tidy. It was a bit noisy Friday night, but in the middle of town so to be expected. Staff are really friendly and helpful. Overall, we had a good experience and stay there, Central location was useful, and the pool was a nice touch.

Definitely not a 4 star hotel.first were put in barn conversion,then on a floor with no heating and hot water, with a 2 year old baby

Disappointing. No WiFi, dated bathroom, tiny TV which wasn’t fitted straight on the wal and had no option to control the heating in the room.