벅스우드 힐탑

View is amazing and staff attentive. The lodge is in need of serious upgrades and a good clean.

No breakfast available by the time we left.No change for payments and change was never given although promised they will bring it.

Room and shower, toilet and basin was dirty and neglected. Spiderwebs in bathtoom. Mattresses warn. Bedding not well cleaned. Reception was friendly but poor service and staff disorganized. Reception area, dining room and front area overwhelmed with smoke from the pizza oven for hours. Ordered two take away meals, promised to be ready soonest. Waited for almost two hours and had fetch it personally. Food was cold and not tactful. Photos and pictures displayed on website and social media are very misleading and do not reflect the actual state of the premises and amenities. Not to be considered in future, nor recommended for any visitors or tourists.

poor

Es gibt zwei unbezahlbare Dinge,zum einen die ehrliche Freundlichkeit vom Personal und zum anderen die weite Aussicht ins Tal.Man darf keinen 5Sterne Luxus erwarten.Man sollte einfach die schöne Gegend erkunden und wirken lassen.

Stunning location, gear staff eager to help us enjoy the location and have a good time. We booked last minute, found this place in dark with no issue, rooms were ready and we actually enjoyed evening playing pool, having dinner by the fireplace and listening to good vibes. It was a great night in an unexpected location, and staff were very willing to help even though we booked it last minute at night, they still served us with dinner and breakfast was included. Highly recommended. And they view was amazing in the morning!

*Positive Points:* - The staff *Points to Improve:* - The TV didn't even have a plug to connect in the room - The room should be prepared before check-in (cleaning, hot water, etc.) not during - The internet needs a lot of improvement in terms of signal strength

We hadden drie kamers gehuurd. Een was er goed. De andere waren slecht. Handdoeken ontbraken, geen warm water, geen stroom, een kapotte douche, kakkerlakken, een kapot bed etc. Daarnaast was niets van de menukaart te verkrijgen : geen koffie, het ijs werd ter plekke gehaald bij de supermarkt, het diner.. Het zwembad was voor de helft gevuld. Hoewel we in augustus - in de winter - waren, hadden we verwacht dat dit soort dingen op orde waren. Verder is er sprake van achterstallig onderhoud, zo zakten we door de tuinstoelen en lagen er in de tuin bij het zwembad overal bierdoppen en sigaretten peuken. Al met al voor ons reden om eerder dan gepland na 1 nacht weer te vertrekken.

B-B heeft veel onderhoud nodig. Wij hadden geen warm water en slot toegangsdeur defect. Eenzijdig eten.

Not a bad place to overnight. Very dated and maintenance lacking. View from rom was good. Smalls the duty manager was friendly and helpful. Sadly no breakfast included as advertised. Resturant closed.

Bad experience I pay for my food but I didn’t eat it because of the cats all over Bad bad experience

This property has some of the best views of the valley. It is very quiet and the staff is super helpful and friendly.

The staff took care of us, they made sure that the room was cleaned everyday and new towels were provided everyday while we were there. We had breakfast prepared, the scones were amazing. I will definitely be back soon!

It was seriously amazing. Best hotel ever. View was amazing.

Wonderfull View over the Eswatini plains. Very good Stop for driving from Durban to Kruger NP

Beautiful location and property could be as well, but kind of run down. Fine for an overnight, but that's about it.

Avec notre œil d’européen, le complexe peu sembler un peu limite, surtout pour nous qui y étions en août ( hors saison ici) mais lorsque l’on regarde autour de soit, il faut relativiser Électricité ok Eau courante et chaude pour une bonne douche ok Personnel agréable et fait son possible pour répondre à nos attentes

Access road in was in bad ahape

Le décor est grandiose et la vue depuis la terrace magnifique

Der mit Abstand beste Aufenthalt meiner Reise. Super freundliches Personal die immer hilfsbereit waren.