스머글러스 코브 비치 리조트 & 호텔

dirty room, rude staff nightmare...

Loved the chill vibes. Dinner atmosphere was awesome. Service was a 10. Would have liked more shaded areas to lounge on the beach. Also more information in our rooms in regards to room service, taxis, or other places to eat.

The location is excellent! On the beach…very clean. Room was very small. Early arrival and staff was not very accommodating as they wanted me to upgrade to a deluxe room. Customer service on check in was not the best. But other times they were nice!

Waterfront dinning location is great. Professional friendly service. Lateral rooms with views of the next building walls and others with painted window glass not view at all; should have a lower price than close to 250- 300 Fijian dollars. Spacious bathrooms, overall well maintenances clean facilities.

Overpriced! Even though the staff were lovely the service was not great.

I liked all, food, shared room was all beautiful. Personel was so warm blooded.

No complaints about the food, drinks & the service out on the deck area. But the room comfort was bad & unfortunately I didn’t realise the problems till going to bed. The mattress nearly had springs poking through on one side, slept on the other side but it had a huge slump in the middle, aircon was noisy, lot of light spill over at top of curtains, TV really didn’t work & only 3 channels, one ceiling light once hot turned off, cooled down turned on, off on off on etc. Bed side cabinet drawer wouldn’t stay closed, perfect to skin your leg on, sorted that with a bit of tape. Complained next day & they gave me a new room, but ceiling panels had gaps. Mosquitoes a bit of worry but I took a mozzi repellent device with me so that was sorted. The 2nd room’s light coming in over the top of the curtains was even worse. Though I’d have an afternoon nap, needed it but room next door was having tiles ripped up. Around the hotel the toilet bowls needed a good scrub. They chose the wrong person to put in a non renovated room!

Excellent place!

Very nice staff, facilities a little tired, but the best of the 4 hotels all connected together, more active.

Nice

A great starting spot for a Fiji adventure for backpackers, students, budget travelers right on the beach. 10 mins to airport. Not really a great family stop. Think more hostel than hotel. Staff was very nice and helpful though.

Nice customer service and affordable.

Good

check in time was 1 and half hour late, staff was very rude

Sunset suit was spacey and clean

Stayed in the female dorm, every time a new person came, a man stormed into the space unannounced to show new person the space. A woman should be doing that, anyone could be half naked as it’s a female dorm. This happened multiple times.

A few roaches, no soap or shampoo

Good for the price I paid

Great spot, beautiful hotel, great location.

Close to airport, good place to start if your first visit to Fiji. Biggest problem was the loud music late at night and the hotel next door allowed kids to play in their pool all night long. I didn't sleep much because of this, which was too bad, as I came to Fiji to relax. The other places I went to were better because they were quiet. There is no one to control the area at night which was disappointing...