B&B HOTEL CAEN Sud

Gros problème au moment de couloir récupérer notre chambre sur la borne. Javais effectué une modification de sejour que le groupe expédia (dont vous faites parti) na pas transmis a l'hôtel! Me voila donc a plus de 21h30 a devoir demander de l'aide a la borne secours et devoir finalement acheter de nouveau 1 chambre! Heureusement la responsable de l'hôtel m'a remboursé le lendemain. Je ne comprends pas quon puisse effectuer des modifications sur nos voyages sur le site mais que les informations ne soient pas transmises.

Pratique

Hôtel sale, chambre non faite... hôtelier qui s'en moque et qui se contente "de vouloir sanctionner" bref à fuir...

Dear Expedia Team, I am writing to express my dissatisfaction with my recent stay at [Hotel Name], which I booked through your platform. Unfortunately, the experience was far from what I expected, and I feel compelled to share my concerns. During our stay, the weather was extremely hot, and the hotel rooms did not have air conditioning. Although a fan was provided in our room, it was broken, making the situation unbearable. When I informed the only staff member on duty, she mentioned that she couldn't replace or fix the fan until the next day. However, we were scheduled to check out the following morning, so this did nothing to alleviate the discomfort we faced. The heat in the room was so intense that we couldn’t sleep at all. Other guests around us were also struggling, with many leaving their doors open to try and get some airflow into their rooms. It was clear that many were unhappy with the situation, and some even mentioned that they would also be filing complaints. Our night was so uncomfortable that we ended up sleeping on the ferry during our travels the next day because we were completely exhausted. This made our overall experience very inconvenient and frustrating. I hope you will take this feedback seriously, as the lack of comfort and service significantly impacted our stay. Thank you for your attention

Very basic service. Breakfast was missing a number of items at 9:00 am. The area is very noisy. However, for the price and for being a B&B we could not expect much more. We stayed only for one night, which was okay.

Hotel propre, calme, restauration à proximité, animaux admis, facilité d accès. Petit déjeuner parfait.

Ont entends tous les bruits les tuyaux d’évacuation des chambres du haut à vue le cache n’était pas la. La salle de bain était moyennement propre. Le wifi ne fonctionnait pas tous cela pour 80 euro.

Parfait.

Hôtel sympathique rapport qualité/prix. Petit déjeuner très bien.

Hôtel standard dans les prestations. Literie confortable et chambre de taille correct. Le plus gros souci est le manque total d’insonorisation entre les chambres. Vous vivez avec votre voisin de chambre surtout si ce dernier se croit seul au monde !

Rapport qualité/prix mauvais. Salle du petit déjeuner vraiment trop petite vu le nombre de chambres. Attente jusqu'à l'extérieur. Pour le jour de Noël une seule personne pour assurer le petit déjeuner ( manque de viennoiseries, pain frais, vaisselle...)

Dirty, urine smelling bathroom and room; insects in the bathroom. Garbage from previous visitor stuck along the water pipe under the sink. The remote was not cleaned, probably ever; we had to clean it to attempt to touch it. Have pics for all, but won't bother uploading.

Excellent rapport qualité prix

Acceuil et service impeccable

De kamers zijn niet groot, maar proper en comfortabel. In hotels als dit hoeft dat ook niet. Een goed incheck systeem als je arriveert wanneer de receptie gesloten is.

Soundproofing between the rooms was very poor - conversation, TV and toilet flush easily audible, as well as footsteps and bed noises (!) overhead. Small outside dining area was dominated by smokers and therefore unusable by others at breakfast time. The only place to eat was a squalid pizza restaurant next door. Many guests brought their own pillows but mine were acceptable.

Très bon rapport qualite-prix. Accueil sympathique .

Cool

Nos voitures visible,balcon,calme,propre

Le personnel est très sympathique. L'hôtel correspond à sa gamme de prix et a l'enseigne.