호텔 라 샤르트뢰즈

I enjoyed everything from check-in to check-out and breakfast. The staff were super friendly and did their best to help the guest. However, one thing, when I came in after a long-oneday trip on the second day, the old man at the reception. He was on the phone, and I waited for a few minutes, I was quite tired, but he keep talking via phone. Once he finished his call, he didn't give me the key, and suddenly said, "You... pay." (He spoke to me in French) There was no explanation about pay, when I checked in, so I thought that I would be pay on check-out time, or it would be automatically paid with a connected card. (Of course who did not pay and go?? I was ready to pay!! and pleased to pay!!) Without any explanation, it was very very unpleasant experience and upset moment, Just say "Pay !!!" to guest who was tired from walking all day. What a rude... I talk to him "Give me the key first, I have cash and wallet in my room" Then he gave me a key... Other than that, it was on best location, friendly staff (except one), and even though no elevator, staff will bring your bag up to your room. Thank you.

Not used to that type of room very small and narrow but honestly bed was comfy and breakfast was fantastic. Shower stall was interesting it’s very small but again a good nights rest across from the train station

Ok hotell

Bon accueil, bouteille d'eau à l'arrivée. Aucun souci

Very small room. Functional choice near the train station & the hotel graciously allowed us to store a bag for 2 days prior to arrival.

Convenient location.

Great hotel, very close to the train station. Small comfortable rooms, with adequate air conditioning for the hot summer season. Very helpful and friendly front desk, staff, and a wonderful breakfast in the morning.

Great rooms. Great price and very convenient to the train gare and the market!

Clean and functional room. Good air conditioning during heat wave. Strong hot and cold water. Relatively quiet with window closed. Good house keeping. Clean bed sheets, pillow, bed. Friendly and helpful staff. Walk to train station. Good value hotel.

Just in front of the train station, and a few blocks from downtown Toulouse, affordable, safe, clean and very friendly staff.

Very nice small hotel. Nice clean room, very friendly and helpful staff, nice breakfast and two minutes from the bus and railway stations

Super adresse, la patronne et très sympathique et surtout très serviable.Acceuil vélo bonne organisation. Bon petit déjeuner, proche de la gare et du centre ville a côté du canal du midi.

Chambre confortable, douches extrêmement propres, petit déjeuner copieux, personnels hyper sympa.

Gostei muito da localização , viemos de ônibus de Andorra e no outro dia pegamos trem pra Marseille, o hotel fica bem em frente estação. A senhora que nos atendeu foi muito simpática e atenciosa nos passando todas informações da cidade. Quarto ok tamanho normal e banheiro pequeno , mas tudo ok pra uma noite de descanso, bom custo benefício

Lit confortable, accueil très professionnel au départ puis très agréable en plus Petit déjeuner très copieux et toutes les personnes ont été super attentionnées Bien situé car près de la gare des bus et du métro

Great, cosy place to stay - super convenient for the station and walkable into town (or via the metro). Clean and welcoming for a solo traveller. Would stay here again.

The location of the hotel is central to the city center of Toulouse and the hotel is clean . Also, the office is very helpful and the check in and out times are more hours than most hotels - check in is at 2pm but they check you in a little earlier if they can , And check out is not a strict 11, so one can be not as stressed to check out than some places that check out at 10. My biggest complaint is the size of the room which looks much bigger in pictures and accessibility to the room which is on the 3rd floor and there is no elevator so we had to walk three flights of stairs each time. i know there may be budget concerns on putting up an elevator or that there may be no space to put one. Another thing I didn’t like is the lack of room coffee available in the lobby room which i thought was a basic amenity in any hotel This is somewhat my fault because i should have checked first that it was part of the amenities it totally went over my head. As far as access to the rooms they still had the old fashioned key on a chain instead of a magnetic strip card .They should invest in this this not so new technology , as it reduces probability of keys lost by the guests. But i’m appreciative that we did have a great time in Toulouse and we had a satisfactory place to sleep .

Lovely room with a skylight, good service and the place feels secure. Location is far from glamorous but it is near the train station and thus rather convenient.

Hotel bien placé proche de la gare mais service moyen. Chambre sous les tois au 3eme sans ascenseur. Télé ne fonctionne pas , literie moyenne et WC placé directement en sortie de la douche minuscule au rideau pas assez long. Amabilité du gérant discutable. J'ai été un.peu sermoné en arrivant car j'avais réservé ici.

Séjour convenable rien à redire