InterContinental Hotels BORDEAUX - LE GRAND HOTEL, an IHG Hotel

I, always, was satisfied with the philosophy of intercontinental. Once again I confirm my satisfaction.

Charles recognized us from the moment we arrived. He help with our luggage to our room, and was very courteous, as on our previous stay last summer. We will be back soon. We just love Intercontinental in Bordeaux. Remus USA

Bordeaux é uma cidade charmosa e o hotel entrega o que promete.Muitos pontos positivos o ponto negativo é a iluminação dos quartos de resto, tudo perfeito.Café da manhã maravilhoso com diversas opções.Gostei do fato de ter o SPA da Guerlain que foi muito relaxante, depois uma piscina aqucida.

Loved the location, friendly staff and the beautiful room overlooking the opera house!

Très bien situé. Très bon accueil. Piscine /spa très agréable

Our "suite" had a very odd layout, long narrow, not gracious. We had an interior courtyard view, which was no view at all. The heat did not work properly and we were often cold in the room. Management brought in two ugly portable heaters which did not help. Would never stay here again, nor would I recommend the hotel

Beautiful room. Fabulous location. Rooftop bar lovely excellent staff

Clean property in a good location. Great customer service

a typical old fashion hotel with all specific advantages and disadvantages. excellent choice for those who like this type of hotel and are willing to spend the appropriate amount of money.

Excellent herirage property and well maintained with all facilities ypu would expect

The room had a very strong off putting perfume smell, possibly room spray. We had to open the window to air out the room. It was so strong, we had to leave the window open, We had to ask several times for facial tissue for our bathroom. They would agree to send some, but didn’t follow through. In the early evening we asked the front desk for water for our room, and they advised that everything was closed and that they were unable to do so. We went out and purchased water at a nearby store. Bordeaux was beautiful, but we were underwhelmed by the hotel’s customer care. The lower rating for “around the property” was due to construction.

The shower/tub is very difficult to get in and out of.

This stunning property did not disappoint! The customer service exceeded all expectations, the breakfast was stellar, and the guest room was gorgeous. I will definitely be back.

Very small and old rooms and bathrooms. Very small windows and dark rooms. Lighting is poor and complicated to turn on. Breakfast choices do not reflect the value of property and 5 stars rating.

The concierge group was amazing, extremely accommodating. We will definitely be back!

Great location and excellent staff, but the building needs some modernisation.

Great location

La struttura è molto bella in posizione perfetta, il personale professionale e cortese. Le camere sono il neo, devono essere ristrutturate, soprattutto il bagno. Le vasche da bagno sono vetuste senza soffione, solo con il microfono che si usa come bidet, peraltro nella mia camera anche rotto. Ho dovuto chiedere upgrade in suite per avere una doccia normale. Sono stati cortesi mi hanno fatto un prezzo di favore, ma non dovrebbe accadere in un 5 stelle di questo livello. Un altro problema strano è che le finestre non si possono aprire sono sigillate. E' un'assurdità non poter cambiare aria soprattutto in camere con arredi così pesanti, moquette e tendaggi. Ho chiesto di aprirle, mi hanno accontentato aprendole ma non essendoci maniglia sono rimaste aperte tutto il soggiorno. Meglio così che chiusi dentro. La sala colazioni è piccola, con la cucina a vista in sala c'è cattivo odore. Il resto è molto bello, la struttura richiama negli arredi l'antica Roma e la piscina interna in rosso pompeiano è stupenda.

Klassiek tophotel in centrum van de stad.

Les poils et cheveux des passages précédents sur la table basse en verre, c'est moyen... La poignée de la porte des toilettes qui manque de vous rester dans la main... c'est moyen... Une climatisation qui ne fonctionne pas, pas possible d'avoir du chaud... Un café du matin, qui tient plus de la soupe d'eau chaude que du café... C'est vraiment dommage que dans ce niveau d'hôtelleries il y ait de telles négligences sur l'entretien, mais heureusement, les sourires et la bienveillance, le professionnalisme et la gentillesse de tout le personnel que j'ai pu croisé compense... Mais je ne reviendrai malheureusement pas...