네그르코스트 호텔 & 스파

침대가 정말 편해요. 난방도 잘되고 조식도 단정하니 맛있어요. 바깥창문이 뻑뻑하지만 특별히 창문 크게 열일없으니 좋았구요. 창문에 장미올려놓고 3일동안 감상했네요. 엑상은 너무예쁜 도시에요~~ 그리워요^^

Overall not bad. The location was great. But it was challenging to get into the parking lot, even with the information provided. (When we got there for the first time, nobody answered to the bell so we had to wait on the street). Also maybe.. it seems as they charge higher parking fee (EUR20) for the guests who made the reservation through the 3rd party like hotels.com. The room was clean and the staff were nice, but the wall was thin like paper so if just one guest slammed the door at night, it made all the building noisy.

최상의 위치! 완전 메인 스트리트에 있어서 눈을 의심할 정도였어요. 차 갖고 가시는 분들 참고하세요.

넓은 방과 여행하기에 좋은 위치! 특별한 서비스는 없지만 편안한 분위기 저렴한 요금으로 편안히 지내기 좋은 호텔입니다

침대 매트리스가 불편하고 약간 싸구려느낌.시내에서는 가까운편이고 주변에 편의시설은 많아요아침은 안먹어봐서 모르겠음

엑상프로방스 시내의 중심인 미하보 광장 대로에 있는 호텔로, 가까이에 큰 슈퍼가 있고, 주변에 많은 레스토랑 및 가게들이 있어서 관광하기에 너무 좋은 위치입니다. 객실은 큰 편은 아니었지만 지내기에 부족하지는 않았고, 조식은 다양하지는 않지만 나쁘지 않은 수준이었습니다.

딱히 단점없이 잘 지내다 왔구요 화장실도 넓고 방도 천장이 높아서 쾌적했고 번화가 한가운데 있어서 좋았습니다. 뒤쪽 방이라 소음은 전혀없었네요. 엘리베이터도 있습니다. 전체적으로 추천합니다~ 스탭도 친절했어요 딱하나 단점이라면 콘센트가 많이없어서 냉장고 전원빼서 충전했다는 ㅋㅋ

Everyone was willing to help with anything asked, fresh towels, taxi, etc.

El personal muy amable, dispuesto para ayudar en todo.

Amazing stay! The staff was amazing and the location was perfect. We only stayed one night and this location right on Cours Mirabeau was a great way to go! We also did a 45 minute massage in the spa which was amazing!!

Très bien situé , confort excellent. Je recommande

Très bon accueil, chambre belle et confortable. Belle SdB Au milieu du célèbre cours Mirabeau.

I have rarely been so disappointed in a hotel, considering how much I was paying. I paid less for a 5-star hotel in central Berlin than I did for this 4-star hotel, and the "chambre prestige triple" was not noticeably bigger than any standard double room. The standard breakfast was 12 euro each for tartines with butter and jam, a pastry, and a single hot drink, which we took every day of our stay under the impresssion that this was included in our room rate (as I had selected "with breakfast" when booking the room) - it was of course charged as an extra item (8 in total) on our final bill. My friends who were staying at Le Mozart, slightly further out of town, a 3-star hotel, reported getting a continental breakfast buffet which I believe was included in their room rate. The room's toilet had a flush control which leaked water slightly, and a door which appeared to have been damaged in the past. On first getting into our room we found it was uncomfortably warm (it had been sunny weather that day) despite there being an air conditioning unit. We set the control but this unit did not come on. We raised this immediately with reception, who sent a man up to investigate. He reported back to us that as far as he could see it all seemed to be working, which we accepted. After returning to our room, nothing had changed, so I climbed up on the room's only chair (I am 69) and pressed a reset button on the unit, whereupon it sprang into life! A guest shouldn't need to fix things.

The hotel is excellently situated in the heart of Aix. We were lucky to be there when the Saturday market was on and it was easy to walk out of the hotel straight into the markets. Room was clean but feel the cushion and foot blanket on the bed need replacing they are very worn. Our view was just overlooking other building so not a great aspect but it was quiet. The lift only takes two people and is used for service too. But if was never too crowded. Bed comfortable and modern shower room. Breakfast in the morning was slow service and I had to keep asking for lemon slices with my tea (in the end I got some myself at the bar). This should be much better and more attentive. We went to a Boulangerie one morning and the croissant snd tea with lemon came almost immediately and that’s just a shop.

Great rooftop pool

Shop and dining were great. We did not use the spa.

It's a nice hotel in a good location 25 minutes taxi (cost 40 euros) from Aix TGV station, not 10 minutes as they say on the website. We booked and paid for a Prestige grade room, number 403, but were given a Charm grade room which is 100 euros cheaper. The manager argued that it was a Prestige room despite the advertising board outside the hotel stating that 403 was a Charm grade. We asked for a Prestige room on a lower floor ( lift not working/ health problems) and were moved the next day. This room was perfect.

The lift was not working for most of our stay. Thankfully we were able to switch from 4th to 1st floor, but still then had to lug our international luggage down 2 flights of stairs. The staff were apologetic, and one of them did help move is from 4th to 1sr, but only after I asked her twice for help. I would expect the staff to offer help with luggage anytime the lift isn't working. Also.. great location for sure, except you have to walk 2 blocks to where an Uber can drop you off or pick you up. Not a huge deal but nobody warned us, so we tried to talk the driver into getting us closer when we arrived, only the end up back at the spot his map took us to after driving around the whole downtown area for 15 minutes.

Personnel très accueillant et emplacement parfait . En revanche hôtel vieillissant. Ascenseur très bruyant donc éviter les chambres les plus proches .

Accueil, disponibilité, confort