Novotel Limoges Le Lac

Friendly helpful staff. Quiet area with a beautiful lake and countryside nearby

Satisfait Vue agréable sur le lac et verdure

Great location and a full range of services

Lovely hotel with a fab view of the lake. Great selection at breakfast including those who like myself are gluten free (which for France who are not great at gluten free options was refreshing) beds, linen very comfortable. Pet friendly, free onsite car parking and overall an enjoyable stay.

Super

Clicks all the boxes after a long drive, great walk for the dogs around the lake and pool for our son and a couple of beers for us. Quiet hotel, comfortable beds, friendly staff.

Bon hôtel pour une étape chambre petite pour 2 adultes et 2 enfants mais convient pour une étape. Lac a toute proximité jeux pour enfants au bord du lac et en prime une piscine mais pas chauffée

Extremely disappointed. The staff whose name was "Audrey" made our check-in a terribly unpleasant experience. First she asked for our names. She didn't find it in her system and got a little unpleasant while we did’nt know which name we booked in....she asked for first name but it turned out she was looking for our last name. No big deal we thought. In the booking, we have written 2 adults, 2 children (6 and 8 years old), and added in a comment to the hotel that we also have an infant with us for whom we would like a baby crib. Got an email from the hotel confirming that it is okay, that they will set up a baby crib in the room. But when Audrey's sees our baby, she rolls her eyes and says "you're 5 persons it’s not possible, you can't stay here" we try to resolve the situation but unfortunately she doesn't want to help and is extremely unpleasant and rude. Almost screams and finally tells me to shut up. Never experienced similar treatment.... When we then ask if we can cancel the accommodation, which she refuses and say: you have to cancel the day before..,even though we completed the booking 2 hours ago. We call hotels.com customer service for help, he also talks to your employee who refuses to be helpful. In the end, we are then forced to book an extra double room for SEK 1,869 so that our infant can stay at the property. A room we won't even use. The Audrey in question went and hid in the office. Not okay at all!

Perfecto

Très bien situé et très bonne prestation seule bémol la Clim qui s arrête tout le temps

Hotel met zwembad in de directe nabijheid van een meer. Ook klimpatcours en speeltuin dicht in de buurt van het hotel.

Van buiten lelijk gebouw maar mooie kamer met alle moderne snufjes. Goede bedden, toilet en badkamer wat klein. Ligt leuk aan een meertje.

Petite pause d’une nuit avant de terminer les vacances. L’hôtel est propre, bien décoré. Le petit déjeuner était varié malgré quelques produits un peu secs.

Tout était très bien

Bon hôtel mais pas assez pour un 4 étoiles. Chambre et hôtel propre Personnel présent Mais petit déjeuner décevant, plutôt 3 que 4 étoiles, très déçu pour nos enfants

Établissement calme, avec une belle carte pour diner

Excellent hôtel au bord du lac. Calme? Agréable Un grand parking Alors l’équipe est formidable respectueuse et à l’écoute de la clientèle Piscine et salle de sport au top

Very friendly staff. Lovely pool area with beautiful surroundings. Amazing breakfast.

The position of the hotel next to the lake is the selling point of this hotel. The hotel is clean and there being some modernisation to the bar/ restaurant area. The service at dinner time was very poor. We received our food before our drinks.

Good clean