소피텔 파리 아크 드 트리옹프

체크인 시간보다 2시간 일찍 도착해서 호텔룸을 요청했는데, 찾아보더니 룸까지 업그레이드까지 해서 주셨습니다. 직원들이 너무 친절하고 호텔의 시설이 깨끗하여 너무 마음에 들었습니다.

좋은 위치 깔끔한 청결상태와 친절한 직원 최고입니다

파리에가면 항상 샹젤리제 인근에 호텔을 잡았었는데 소피텔처럼 편안한곳은 없었던거 같다. 체크인부터 체크아웃까지 직원들이 매우 친절했으며 체크인시 객실정리가 20분 늦어진관계로 거듭 양해를 구하더니 객실까지 업그레이드를 해주었다.물론 객실은 매우 넓고 깨끗했고 조식또한 양호했던거 같다.호텔위치는 샹젤리제 바로앞이라 샹젤리제가지 도보로 5분거리이다.다음에 파리를 간다면 역시 소피텔로 선택할것이다.

고급호텔이라 전반적인 수준은 높은 편입니다. 침대의 만족도가 좋구요. 주변 경관도 만족합니다! 전체 수준이상의 호텔입니다.

Fantastic stay - made so special by the staff from first interaction to the last. Friendly, engaging & efficient. Also fabulous location - walking distance to Arc de Triomphe & Champs Elysse

Staff very friendly, room extra cleans, service 10/10

Clean room, amazing staff attentiveness Good breakfast Needs a spa or more fitness facilities

What made this stay spectacular was the staff!!! Impeccable staff! Very attentive, kind, accommodating, friendly, helpful and moved promptly to assist with requests and find solutions. Everyone was happy, smiling, respectful and so welcoming. If you don’t speak French the staff all spoke fantastic English and are extremely willing to accommodate your needs and translations for reservations etc. I loved how fast I could call for more towels and water for example and they would be delivered in less than 10 minutes. The breakfast was great! We good the apartment room and was spacious! Wish there was a spa and 24 hour gym but that doesn’t change my 10/10 review! I loved the super convenient WhatsApp communication for the hotel! Prior to my arrival o asked if they had any birthday surprises they could prepare for my mom and they set up her favorite flowers with a card and macaroons upon arrival. They promptly answer that WhatsApp messages!

Staff was very nice and welcoming, a bit too pushy at time and a bit overly friendly, there was also a bit of a confusion at the check in regarding the deposit and what types of cards (debit vs credit) could be used, but we worked it out. I think they could do with a bit of a more relaxed approach. The transfer from the airport was a bit odd as well, he was almost falling asleep many times at the wheel, which made my girlfriend very scared and upset, rightfully so. Once she told him and asked if he maybe needed to stop and rest or buy and redbull because he looked like he was falling asleep, he just denied it. But after this he managed to stay awake. Beds were super comfortable and nice. The breakfast was probably the worst I've seen in my life, I understand now why there was only use and two other couples at the breakfast. There was barely anything there and if you wanted something extra you had to order it. I ordered an avocado toast and it was probably the poorest 9 EUR avocado toast I've ever seen. It was just a normal white toasted bread, with some avocado cream and a poached egg on top. Nothing extra. Overall an OK experience, but I do not think I would stay here again.

Very old rooms and hotel need serious renovations. Should be a four star. Service was good.

Traveling alistaff went out of their way to make my stay

Great location- staff pleasant. Had to wait 15 minutes for a drink at the hotel bar but other than that, a pleasant stay.

Yes

It is close to Champs Elysees and Arc de Triumph; enjoyed a beautiful walk. Our room felt a little stuffy, and there was an odor from the washroom sink drain that was off putting. Otherwise, would recommend.

I cannot even begin to express how wonderful our stay was at this property. Everyone was so welcoming, attentive, friendly and responsive, especially Jonathan, Michelle and Giacomo. I don’t think I have ever felt so well taken care of at a hotel. Whenever I needed anything, I received it quickly. Additionally, my wife had a leg injury and they let us borrow a wheelchair for our entire stay.

Clean and spacious room. Staff extremely nice and helpful. Great location, near shops and restaurants.

👍.

Aunque la habitación y el baño fueron más pequeños que las habituales a las que hemos accedido en el mismo hotel, fue buena, y el personal es muy amable.

The customer service was exceptional!

Tudo muito bom! Localização excelente!