NH 프랑크푸르트 에어포트

I paid a deposit at the hotel, and I was told that the remaining amount would be refunded after deducting the room service charges, but it has not been refunded even after a month.

최근에 레노베이션했는지 전체적으로 호텔의 모든곳이 깨끗합니다. 비행기 소리가 들리지만 새벽에는 큰 문제가 되지 않았습니다. 객실 바닥에는 히팅이 나와서 따뜻합니다. 조식도 훌륭합니다. 다양하고 맛이 좋았습니다. 추천합니다!

객실이 깨끗하고 조식도 맛있음

Good shuttle bus

Dear NH Frankfurt Airport Team, I hope you are doing well. My name is Julio Luna Narváez, and I recently stayed at your hotel on January 31, 2026. I am writing to report that I was charged twice for the same stay. When I checked in, the staff member informed me that they would only take a copy of my debit card. However, my bank records show two separate charges from your hotel: COP 467,493.52 on January 31, 2026 at 17:28 Colombian time zone COP 536,301.70 on February 1, 2026 at 03:10 Colombian time zone Both payments were processed using my Bancolombia debit card ending in *9127. This appears to be an error, as I only authorized one payment for my stay. I kindly request your assistance in reviewing this matter and issuing a refund of the duplicated charge (Number 1) as soon as possible. For your reference, I have attached screenshots of both transactions. Thank you very much for your prompt help. Please let me know if you need any additional information from my side. Regards, Julio César Luna IT Consultant Governance - Quality Assurance B. Braun Business Services SAS. Cali, Colombia

God mat i restauranten, men veldig små porsjoner

朝食も良かったし、送迎なども良かった

Equipe gentil, localização muito boa porém nada perto além do aeroporto.

Ok hotell for en overnatting

The staff was super friendly, the room was clean and cozy. Also the hotel is conveniently located no more than 5 minutes from Frankfurt airport.

Nothing extraordinary. Just a place to stay one night

The room was very clean! The restaurant had great food. The shuttle was prompt.

All good. If you open the Restaurant at 1500, I expect also Staff. Had to wait 20 Min. But Staff apologized. All good. Eating at 3p.m. is unusually.

Kunne ha vært ivrige

Personal, Zimmer sowie Frühstück Top.

Friendly and welcoming though moderately late arrival, restaurant remained open late. We got into confusion over the shuttle from the airport as we did not realise we were on the wrong level. For details, power socket to enable device charging on one side of the bed only. Lighting wa`s very well thought out, though one light (over the wardrobe) not working. We enjoyed our brief stay.

weinig keuze in het restaurant (diner) venster kon niet open, kapotte klink

Sehr gutes Frühstück

The rooms are quite run down. The lobby and restaurant are nice, the staff was friendly but would not recommend the rooms.

The room is clean and my check-in process was very simple and easy.