Diana Palace Hotel Zakynthos

Top! Sehr kompetentes und touristenfreundliches Personal, leckeres Essen, einfach perfekt. Nah am Strand gelegen und tolle Sehenswürdigkeiten einfach mit dem Quad oder Auto erreichbar! In Zukunft noch einmal👍

Het eten is echt goed. De eetzaal is heel ongezellig met veel licht. Wij hadden een kleine kamer maar prima.

Deceptive additional costs not included in price; aircon was 10 euro per day.

They switched us to the meandros hotel as an upgrade however it wasnt a very nice hotel. There was a smell in the bathroom of sewer every day.

Really great staff! And issues were quickly resolved!

Alles was netjes en Op loopafstand

Enjoyed a lovely week away as a couple. Service is exceptional, and the whole hotel has a very warm and welcoming atmosphere. Everything that you'd need to be included in all inclusive is, and due to staying in a 'superior room' we didn't have to pay the 10 euros per day for air-con. Overall, would highly recommend!

Struttura bella , la camera bellissima molto spaziosa e ben curata .. i locali esterni sono belli

IL PERSONALE ALLA RECEPTION POCO ISTRUITO E COSA PIU' IMPORTANTE NELLE CAMERE L'ACQUA E' SALATA E' IMPOSSIBILE FARSI LA DOCCIA

This is a hotel I would not recommend so many problems from the beginning. Rooms messed up a day and a half waiting to get them sorted.

Wir hatten einen sehr angenehmen Aufenthalt. Das Personal ist super freundlich und aufmerksam.

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When we arrived we were given a comfort room which was very dated and not the superior room we paid for. After complaining to the hotel and hotels.com we were moved to the room we booked which was all quite stressful. The hotel has lovely bar and entertainment staff and we had a lovely stay. There was a vegetarian option for dinner/lunch although not always labelled. The food was generally nice but there are hidden extras at this hotel such as the fact that the air conditioning in the bedrooms is not free all the time. If you have a superior room this does not matter too much as it is very powerful and the room cools immediately. The comfort room we initially had had very poor air conditioning though and it would have been very hot to stay in that room. Overall we had a great holiday but probably would not choose this hotel again because of the uncertainty as to what room we might end up in!

Le stanze non sono ristrutturate come sembra nelle foto, bagni con odore di umido per ciechi e gli accessori usurati arrugginiti e mal funzionanti. Pulizia al limite con il minimo e poca attenzione al risultato finale (capelli in giro per la stanza e nel bagno). In hotel musica alta tutte le sere della settimana fono a tardi e l’accesso della camera era proprio sulla piscina.

I am often on Business Trips and this Hotel is with the worst Service i have ever experienced - less than Bad. This Hotel has nothing to do with all inclusive Additional Costs for air condition, add costs for the Safe, no Cocktails included (i thought this is a joke but it turned into Reality ,.. i will Not further Go into Detail, as i am that disappointed from that Hotel Performance . Out of 10 Points it is a clear 0.

This hotel was very noisy and had a lot of problems. After the first day, I knew I didn’t want to stay there so I went to the front desk to let them know and tried to reach out to the manager several times. She never returned any messages, phone call, text or email. Exceptionally poor customer service. Additionally the shower in my bedroom leaked every time - it got the entire floor wet, which was so dangerous you would slip. There are two pools that don’t have enough chairs for all the families using the pools, the food buffet provided is nothing that I would want to eat Overall, I do not recommend this place at all

A nice stay but could have been better. We were lucky to be upgraded to a suit with a private pool, the room was lovely, clean, the pool was great although lost the sun by 2pm. There is only air con for some of the day (unless you pay) which was fine as the room was always cool & it’s eco friendly, but it’s worth noting. The beds were advertised as a king but we had 2 singles pushed together. Our room had a mini bar, which isn’t included in the all inclusive (I checked with reception and they confirmed it would be extra charge) but they don’t even add fresh water daily. There were 2 frozen bottles of water in the fridge but they had both been opened already!! The pool suites are down by the kids pool which has a bar which is handy but this closes at 4pm. After 4 the nearest place for a drink (including water) is up the hill at main pool. Reception staff were lovely and always really helpful. The lady running the bar in the lobby was very sweet although absolutely overworked. She needs a second pair of hands to help her because she does everything and that means there’s often a long wait for drinks. Also bars close to all inclusive at 11pm (pay bar until 1am) which means at 10:45 the bars get busy!! It also kills the atmosphere as no one wants to pay for a drink at an all inclusive! Food is ok, tastes pretty good. Would have liked more Greek than on offer. Didn’t use main pool due to private pool room but definitely not enough loungers. Generally felt more 3* than 4*

Nice and quiet and very friendly people

Langt fra like fint som bildene. Book denne fotografen til ditt neste boligsalg😉 Hotellet krever €10 per dag for hvert rom, for bruk av AC. Vi er en familie på 6 personer som hadde 4 rom totalt. Ved ankomst fikk vi beskjed om at 1 av rommene måtte byttes 4 dager senere grunnet overbooking. Den første natten satt det flere fugle-babyer fast i taket på min brors rom, som på morningen datt ned takluken og inn på rommet hans. Hverken min bror eller fuglene fikk hjelp av hotellet. Vi sa ifra med en gang om hendelsen, men ingenting ble gjort. Broren min måtte dele rom med en annen i familien, og hotellet sa de ikke kunne gi han nytt rom på 3 dager eller noe kompensasjon. Vi ble møtt av en veldig lite hyggelig og uprofesjonell manager da det ene rommet skulle byttes og vi nevnte situasjonen med fuglene, og ble kjeftet ned og fikk beskjed om at vi var del av naturen og da kunne dyr bo overalt. Totalt ansvarsfraskrivelse ovenfor oss og fuglene som ikke kunne fly ennå. Hver forberedt på kveldsunderholdningen på hotellet som går fra kl 22:00-23:30. Umilig å ha med barn som skal sove tidlig, for underholdningen, som stort sett er sang, er ekstremt høy. En av grunnene til at jeg valgte denne hotellet er også fordi det var så mye skryt av maten. Hver forbereder på lite utvalg og mye av det samme hver dag. Veldig hyggelig staff i restauranten🙏

Nos gustó mucho